Home/Live Chat Software/Tidio Chat vs raychatUpdated on: April 24, 2024

Compare Tidio Chat vs raychat

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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Tidio Chat lets you reply to your customers via Live Chat, Messenger or Email all from one place. It lets you add as many operators or agents you want to communicate with your customers. It lets you maintain your visitors list in a systemised manner so that you can make timely follow up with your customers, and viz-a-viz increase your sales. With Tidio, you can customize your widget in a way that reflects your brand. Its multi-language feature ensures that your can converse to the customers in whichever language they prefer. Its compatibility with Android and iOS lets you reply to your customers on the go. Tidio Chat is also available with a free plan which offers all the basic features. ..show more

raychat software is a Live Chat Software used to optimize customer's behavior. Customize the chat widget with brand, logo, and more. Engage your audience with messages and schedule agents to assist them. Generate Leads to measure the performance of your team. It integrates with Drupal, Joomla, and more. Small, Medium and Large companies make use of the software. ..show more

Features

Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff

Call Me Option Allows your visitors to speak to your agents directly over the phone

Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Knowledge Database Lets you have an access to all your past chat history and documents

Offline Form This feature allows your visitors to submit their questions when your agents are not available online

Persistent Chat Creating a subject-based group conversation that persists over time

Shortcut Messages Create shortcuts for the commonly used replies in order to save time

Transfers Transfer of calls from one operator to another with just one click

Video Chat Make conversations more personal with video calling between your agents and your visitors

Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

London, United Kingdom

Tehran, Iran / 021 910 770 18

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Free

  • Yearly - 0USD/yr.
  • Monthly - 0USD/mo.
  • 3 operators available
  • (No credit card required)

Included:

  • Send up to
  • 500 emails monthly
  • 100 unique
  • reachable visitors
  • Unlimited chats
  • Desktop & mobile apps
  • Visitors Info
  • 3rd party
  • apps integration
  • JavaScript API
Communicator
$15 /Month

Communicator:

  • Yearly - 12.5 USD/yr.
  • Monthly - 15 USD/mo.
  • Billed per operator
  • (No credit card required)

Included:
All the Free Features

  • Live Typing
  • Viewed Pages
  • Live Visitors List
  • Permissions
  • Notes
  • 1-40 operator
  • seats available
Mailing
$25 /Month

Mailing

  • Yearly - 20.83 USD/yr.
  • Monthly - 25USD/mo.
  • 3 operators available
  • (No credit card required)

Included:
All the Free Features

  • Send up to 40k
  • emails monthly
  • Unlimited contacts
  • No daily sending limits
  • Email templates
  • Email address validation
  • CAN-SPAM and
  • GDPR compliance
  • Contact segmentation
  • Automated campaigns
  • Visual email editor
Chatbots
$39 /Month

Chatbots:

  • Yearly - 32.5USD/yr.
  • Monthly - 39USD/mo.
  • 3 operators available
  • (No credit card required)

Included:
All the Free Features

  • Unlimited unique
  • reachable visitors/mo
  • Unlimited
  • active chatbots
  • Chatbot templates
  • Visual chatbot editor
  • Zapier integration
View Price Page
Free
Free

Free forever with limited features

Features

  • Monthly 100 charge Conversation
  • Android app
  • IOS app
  • Windows application
  • Web application
  • Ability to respond by telegram
  • Customize the chat widget
  • Conversation with users
  • Change operator status
  • Archive 7 days of conversation
Professional
Others

Thousand Tomans ۳۷ per Month

Features

  • Includes features of Free plan, plus
  • Per month 500 charge initial conversation
  • Send smart messages
  • Unlimited conversation archive
  • Momentum monitoring of visitors
  • Professional statistics of operators
  • Remove Wright logo from widget
  • Our conversation between the operators
  • Transfer conversation between operators
  • Ready answers
  • Define working times
  • Ability to use APIs
  • Add user to spam list
Commercial
Others

Thousand Tomans ۱۲۲ per Month

Features

  • Includes features of Professional plan, plus
  • Customize the corporate logo in the widget
  • Professional Operator Statistics + csv output
  • Csv output from user information
  • Send unlimited smart messages
  • Ability to upload files up to 30 MB
  • Transfer conversation between operators
  • Support
View Price Page

SCREENSHOTS

Tidio Chat Screenshots
raychat Screenshots

INTEGRATIONS

  • WordPress
  • Wix
  • Shopify
  • MailChimp
  • PrestaShop
  • WordPress
  • Joomla
  • Drupal

ALTERNATIVES

Top alternatives to Tidio Chat

Zendesk Chat
Zendesk Chat
JivoChat
JivoChat
Crisp
Crisp
Intercom
Intercom
tawk.to
tawk.to

Top alternatives to raychat

JivoChat
JivoChat
Crisp
Crisp
Intercom
Intercom
tawk.to
tawk.to
LiveChat
LiveChat