Tidio Chat vs Contact At Once Comparison

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Tidio Chat

Live Chat Software

4.7 215 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Contact At Once

Live Chat Software

4.6 90 user ratings

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Overview

Description	Tidio Chat lets you reply to your customers via Live Chat, Messenger or Email all from one place. It lets you add as many operators or agents you want to communicate with your customers. It lets you maintain your visitors list in a systemised manner so that you can make timely follow up with your customers, and viz-a-viz increase your sales. With Tidio, you can customize your widget in a way that reflects your brand. Its multi-language feature ensures that your can converse to the customers in whichever language they prefer. Its compatibility with Android and iOS lets you reply to your customers on the go. Tidio Chat is also available with a free plan which offers all the basic features. Read more	Contact At Once is a perfect live chat software for automobile and real estate businesses. Its all-in-one mobile messaging platform lets you communicate to your visitors anywhere and anytime they want. The software detects the availability of your chat operators and enables the live chat option when an operator is present, otherwise, the visitor is asked to leave a text message. With Contact At Once, you can track your customers and their conversations which will also help you in managing your leads. You can also add a live video streaming of the vehicle or the product that the visitors shows its interests in making the chat all the more effective. Read more
Pricing Options	Free Trial Not Available Starts at $12.5. Offers Free-forever plan.	Free Trial Available Starts at $475.0. Offers Custom plan.
SW Score & Breakdown	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 93% Reviews 73% Momentum 69% Popularity 86%	86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 67% Momentum 60% Popularity 76%
SaaSworthy Awards	# 2 Fastest Growing # 6 Most Popular	Not Available

Features

Total Features	7 Features	10 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 4 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 7 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.7/5 215 user ratings	4.6/5 90 user ratings
Ratings Distribution	Excellent 77.1% Very Good 17.8% Average 4.1% Poor 1% Terrible 0%	Excellent 71.8% Very Good 15.5% Average 10.9% Poor 0.9% Terrible 0.9%
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Pricing

Pricing Options	Free Trial Not Available Starts at $12.5. Offers Free-forever plan.	Free Trial Available Starts at $475.0. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Communicator $12.50 $15.00 per month Mailing $20.83 $25.00 per month Chatbots $32.50 $39.00 per month	Pro Unlimited $1,100.00 $1,100.00 per month Pro 75 $675.00 $675.00 per month Pro 25 $475.00 $475.00 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Zendesk Chat 4.5 Based on 541 Ratings Tidio Chat Vs Zendesk Chat LiveChat 4.6 Based on 2594 Ratings Tidio Chat Vs LiveChat tawk.to 4.4 Based on 372 Ratings Tidio Chat Vs tawk.to ClickDesk 4.1 Based on 138 Ratings Tidio Chat Vs ClickDesk LiveAgent 4.7 Based on 2506 Ratings	LiveChat 4.6 Based on 2594 Ratings Contact At Once Vs LiveChat Smartchat Contact At Once Vs Smartchat ChatFlow247 5 Based on 1 Ratings Contact At Once Vs ChatFlow247 LiveEngage 3.9 Based on 435 Ratings Contact At Once Vs LiveEngage Let's Connect Contact At Once Vs Let's Connect
	View All Tidio Chat Alternatives	View All Contact At Once Alternatives