Thryv vs Cooby Comparison | SaaSworthy.com

Remove All	94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Thryv CRM Software (443 Ratings)	75% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Cooby CRM Software	91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Freshsales CRM Software (1621 Ratings)	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Zoho CRM CRM Software (6128 Ratings)
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Remove All	94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Thryv CRM Software (443 Ratings)	75% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Cooby CRM Software	91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Freshsales CRM Software (1621 Ratings)	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Zoho CRM CRM Software (6128 Ratings)
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Overview

Summary

Thryv is a platform that enables businesses to meet modern customer’s expectations simply and efficiently in today’s era. It is a highly secured and easy-to-use Business Management Platform that automates tasks while also putting the customers at the center of the business. The platform enables users to reach more customers by letting them find their customers at the right time, the right way. They can plan their daily activities through calendar sync, automated reminders, and conversations in one inbox. Thryv enables businesses to accept secure payments at low, competitive rates from anywhere and securely. Users can request reviews quickly and get notified instantly, thus allowing them to respond simultaneously. Other value-added features that users can utilize include Marketing Automation, Document Storage and Sharing, Social Media Management, Reputation Management, and online presence enhancement. It allows businesses to offer their customers an interactive login area and also sync their business info across 60+ listings websites like Google, Yelp, Facebook, and more, thus giving them a modern and mobile-ready website. ..show more

Cooby software is a platform used to build relationships with clients. The software offers tools to manage contacts and can segment clients into groups. Collaborate with teams to organize tasks with reminders to automate workflows. Small, Medium companies make use of the software. ..show more

Freshsales, also known as Freshworks CRM, is a cloud-based customer relationship management (CRM) tool that can help businesses grow their revenue through context-driven sales. This highly-rated CRM can help businesses close deals faster, improve seller effectiveness, reduce IT complexity, streamline the sales process, generate new opportunities, and much more. Some of the top features of Freshsales include sales lead tracking, sales management, event tracking, one-click phone, personalized bulk emails, email prioritization, AI-powered chatbots, customizable web forms, page visit tracking, visitor intent tracking, activity timeline, predictive contact scoring, deal insights, third-party integrations, dynamic forecasting, 360° customer view, automated sales campaigns, etc. ..show more

Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. ..show more

Features

AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.
Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.
Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.
Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork
Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads
Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
Customization Helps to customize the system for use in industry-specific use cases
Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking
Document Management Ability to store and manage various information and documents in electronic format.
IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis
Lead Management A systemized and organized way of managing all your leads and their conversation.
Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
List Management Enables management of multiple lists and communications with them
Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI
Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media.
Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.
Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities
Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product.
Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity
Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms
Referral Tracking Track and manage your referred customers.
Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
Sales Force Automation Streamlined management of the sales cycle from lead to close
Territory Management Helps to assign, manage sales territories and conveniently track their progress

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Dallas, Texas / +1 844-339-6334

Taipei, Taiwan / +1 707-563-1611

San Mateo, California / +1 650-513-0514

Pleasanton, California - 94588 / +1 877-834-4428

API

N/A

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Basic (Thryv Command Center) Free Features Centralized Inbox: 3 channels TeamChat: 30-day viewable chat history Phone & Video Calls: 60 minutes Support: Email & online community only Note: Limited to 5 users Special pricing available for teams of 10 employees or more. Starting at $16/seat/month. Command Center users can also purchase an additional 100 minutes per month for just $5. Add-Ons Thryv Signatures - Get 5 free signatures a month! Website Builder - Starting at $19 /month HIPAA Secure - $29 /month Plus (Thryv Command Center) $20 /User/Month Per Seat Per Month Features Centralized Inbox: 6 channels TeamChat: 12-month retention Phone & Video Calls: 300 minutes Support: Phone, email, chat and online community Note: Unlimited seats may be purchased Special pricing available for teams of 10 employees or more. Starting at $16/seat/month. Command Center users can also purchase an additional 100 minutes per month for just $5. Add-Ons Thryv Signatures - Get 5 free signatures a month! Website Builder - Starting at $19 /month HIPAA Secure - $29 /month Professional (Thryv Command Center) $30 /User/Month Per Seat Per Month Features Centralized Inbox: Unlimited channels TeamChat: Unlimited retention Phone & Video Calls: 600 minutes Support: Phone, email, chat and online community Note: Unlimited seats may be purchased Special pricing available for teams of 10 employees or more. Starting at $16/seat/month. Command Center users can also purchase an additional 100 minutes per month for just $5. Add-Ons Thryv Signatures - Get 5 free signatures a month! Website Builder - Starting at $19 /month HIPAA Secure - $29 /month Plus (Thryv Business Center) $199 /Month Per Location Features CRM Calendar & Appointments Secure Client Portal Estimates & Invoices Payment Processing Local Online Listings Social Media Management 20 GB File Storage Email & SMS Marketing Messages (Up to 5,000 messages) Note: All package levels require a one-time onboarding fee of $250 and a monthly $9 support fee. Free Command Center subscription included. Add-Ons Thryv Signatures - Get 5 free signatures a month! Website Builder - Starting at $19 /month HIPAA Secure - $29 /month Professional (Thryv Business Center) $349 /Month Per Location Features CRM Calendar & Appointments Secure Client Portal Estimates & Invoices Payment Processing Local Online Listings Social Media Management(12 posts/month) 50 GB File Storage Professional Website(Up to 15 pages) Email & SMS Marketing Messages (Up to 10,000 messages) Note: All package levels require a one-time onboarding fee of $250 and a monthly $9 support fee. Free Command Center subscription included. Add-Ons Thryv Signatures - Get 5 free signatures a month! Website Builder - Starting at $19 /month HIPAA Secure - $29 /month Unlimited (Thryv Business Center) $499 /Month Per Location Features CRM Calendar & Appointments Secure Client Portal Estimates & Invoices Payment Processing Local Online Listings Social Media Management(12 posts/month) Unlimited File Storage Professional Website(Up to 15 pages) Email & SMS Marketing Messages (Unlimited) Note: All package levels require a one-time onboarding fee of $250 and a monthly $9 support fee. Free Command Center subscription included. Add-Ons Thryv Signatures - Get 5 free signatures a month! Website Builder - Starting at $19 /month HIPAA Secure - $29 /month Plus (Thryv Marketing Center) $199 /Month Per Location Features Enhanced Local Listings (7 key sites) Run up to 2 Paid Campaigns Landing Page Templates Online Presence Optimization Real-Time Analytics AI Powered Recommendations Track up to 3 Competitors Note: All package levels require a monthly $9 support fee. Free Command Center subscription included. Add-Ons Thryv Signatures - Get 5 free signatures a month! Website Builder - Starting at $19 /month HIPAA Secure - $29 /month Professional (Thryv Marketing Center) $349 /Month Per Location Features Enhanced Local Listings (60+ sites) Run up to 5 Paid Campaigns Landing Page Templates Online Presence Optimization Real-Time Analytics AI Powered Recommendations Track up to 10 Competitors Website Heat Mapping Professional Website (Up to 15 pages) Note: All package levels require a monthly $9 support fee. Free Command Center subscription included. Add-Ons Thryv Signatures - Get 5 free signatures a month! Website Builder - Starting at $19 /month HIPAA Secure - $29 /month ThryvPay Others Processing rates starting at Basic: 2.60% + $0.30 per Transaction Plus: 2.55% + $0.30 per Transaction Professional Rates: 2.50% + $0.30 per Transaction Features Basic Rates No minimum monthly processing volume Card-not-present/online processing rate: 2.9% + $0.30 Bank Transfers Fees: minimum $1, 1% up to max of $9 Scheduled Payment Fee: $1 per payment Deposit Fee: $0 Plus Rates $40k+ monthly processing volume Card-not-present/online processing rate: 2.85% + $0.30 Bank Transfers Fees: minimum $1, 1% up to Max $8 Scheduled Payment Fee: $0.50 per payment Deposit Fee: $0 Professional Rates $100k+ monthly processing volume Card-not-present/online processing rate: Custom rate starting at 2.75% + $0.30 Bank Transfers Fees: minimum $1, 1% up to $7 Scheduled Payment Fee: $0 per payment Deposit Fee: $0 Note: No processing fees on your first $2,000 of transactions. Add-Ons Thryv Signatures - Get 5 free signatures a month! Website Builder - Starting at $19 /month HIPAA Secure - $29 /month View Price Page	Cooby Basic $4.99 /Month Features Up to 50 clients Up to 50MB in storage Premium support Cooby Plus $9.99 /Month Features Unlimited Clients Up to 2GB in storage Premium support Cooby Pro $29.99 /Month Features Unlimited number of clients Up to 10GB in storage Premium support Early feature access View Price Page	Free Free For Upto 3 Users Features Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Built-in Chat, Email, & Phone Email Templates Custom Fields Sales Dashboard Mobile App 24x5 Support Growth Others ₹1,199 Per User Per Month Billed Monthly ₹999 Per User Per Month Billed Yearly Features Includes features of Free plan, plus AI-powered Contact Scoring Sales Sequences Workflows Custom Sales Activities Product Catalog 1 CPQ License Add-On : Freshbots: ₹7,999 for 1000 Freshbots sessions Buy additional Freshbots session packs to engage with customers across channels seamlessly Chatbots are available on all plans. All interactions between an end-user and a chatbot within 24 hours are counted as 1 bot session. The validity of the sessions purchased aligns with your payment cycle. CPQ (Beta): ₹1,299 Per User Per Month Rich document builder Built-in eSignature Accurate quote generation Pro Others ₹3,399 Per User Per Month Billed Monthly ₹2,799 Per User Per Month Billed Yearly Features Includes features of Growth plan, plus Multiple Sales Pipelines Time-based Workflows Auto-assignment Rules for Contacts, Accounts, Deals Sales Teams & Territory Management AI-powered Deal Insights & Next Best Action Add-On : Freshbots: ₹7,999 for 1000 Freshbots sessions Buy additional Freshbots session packs to engage with customers across channels seamlessly Chatbots are available on all plans. All interactions between an end-user and a chatbot within 24 hours are counted as 1 bot session. The validity of the sessions purchased aligns with your payment cycle. CPQ (Beta): ₹1,299 Per User Per Month Rich document builder Built-in eSignature Accurate quote generation Enterprise Others ₹5,999 Per User Per Month Billed Monthly ₹4,999 Per User Per Month Billed Yearly Features Includes features of Pro plan, plus Custom Modules AI-based Forecasting Insights Audit Logs Field-level Permissions Dedicated Account Manager Sandbox Add-On : Freshbots: ₹7,999 for 1000 Freshbots sessions Buy additional Freshbots session packs to engage with customers across channels seamlessly Chatbots are available on all plans. All interactions between an end-user and a chatbot within 24 hours are counted as 1 bot session. The validity of the sessions purchased aligns with your payment cycle. CPQ (Beta): ₹1,299 Per User Per Month Rich document builder Built-in eSignature Accurate quote generation View Price Page	Standard $20 /User/Month Automate and optimize your sales cycle Features Sales Force Automation Basic modules Tasks, calls, events Advanced filters Multiple pipelines Scoring rules Sales forecasting Email insights Multiple currencies Automation and Process Management Workflow rules Email notifications Product Customization Homepage customization Rename tabs Custom list views Custom fields Canvas Tab groups Reports and Analytics Predefined reports Predefined dashboards Custom reports and dashboards (Limited) Basic dashboard components Analytics mobile app Marketing Automation Email templates Email authentication Mass email Social profile integration Security Profiles Role-based hierarchy Multiple organizations GDPR compliance CRM audit logs IP address restriction Professional $35 /User/Month Improve customer acquisition and accelerate growth Features Sales Force Automation Basic modules Tasks, calls, events Advanced filters Multiple pipelines Scoring rules Sales forecasting Email insights Multiple currencies Macros SalesSignals Assignment rules Automation and Process Management Workflow rules Email notifications Blueprint Webhooks Product Customization Homepage customization Rename tabs Custom list views Custom fields Canvas Tab groups Validation rules Reports and Analytics Predefined reports Predefined dashboards Custom reports and dashboards (Limited) Basic dashboard components Analytics mobile app Custom reports and dashboards (Unlimited) Marketing Automation Email templates Email authentication Mass email Social profile integration Email relay CRM for Google Ads Security Profiles Role-based hierarchy Multiple organizations GDPR compliance CRM audit logs IP address restriction Field-level security Enterprise $50 /User/Month Manage global CX operations with the complete CRM Features Sales Force Automation Basic modules Tasks, calls, events Advanced filters Multiple pipelines Scoring rules Sales forecasting Email insights Multiple currencies Macros SalesSignals Assignment rules Multiple scoring rules Custom SalesSignals Email parsers Data entry wizards Portals Automation and Process Management Workflow rules Email notifications Blueprint Webhooks Record approval process Data review process Custom functions CommandCenter Product Customization Homepage customization Rename tabs Custom list views Custom fields Canvas Tab groups Validation rules Custom modules Custom buttons Page layouts Translations Developer sandbox Reports and Analytics Predefined reports Predefined dashboards Custom reports and dashboards (Limited) Basic dashboard components Analytics mobile app Custom reports and dashboards (Unlimited) Advanced dashboard components Anomaly detectors Webform analytics Artifical Intelligence Data enrichment Prediction AI sales forecasting Anomaly detection Recommendation AI analytics Communication Image validation Conversational AI Email intelligence Conversation intelligence Voice of the Customer Marketing Automation Email templates Email authentication Mass email Social profile integration Email relay CRM for Google Ads Attribution Segmentation Auto-responders Security Profiles Role-based hierarchy Multiple organizations GDPR compliance CRM audit logs IP address restriction Field-level security Reporting hierarchy Record-level sharing Territory management Data encryption Lite users add-on Lite users: Available for orgs with minimum 25 regular user licenses - $15 per user per month billed Monthly ($12 per user per month billed Yearly) Ultimate $65 /User/Month Scale exponentially with dedicated BI capabilities Features Sales Force Automation Basic modules Tasks, calls, events Advanced filters Multiple pipelines Scoring rules Sales forecasting Email insights Multiple currencies Macros SalesSignals Assignment rules Multiple scoring rules Custom SalesSignals Email parsers Data entry wizards Portals Automation and Process Management Workflow rules Email notifications Blueprint Webhooks Record approval process Data review process Custom functions CommandCenter Product Customization Homepage customization Rename tabs Custom list views Custom fields Canvas Tab groups Validation rules Custom modules Custom buttons Page layouts Translations Developer sandbox Reports and Analytics Predefined reports Predefined dashboards Custom reports and dashboards (Limited) Basic dashboard components Analytics mobile app Custom reports and dashboards (Unlimited) Advanced dashboard components Anomaly detectors Webform analytics Zoho Analytics Artifical Intelligence Data enrichment Prediction AI sales forecasting Anomaly detection Recommendation AI analytics Communication Image validation Conversational AI Email intelligence Conversation intelligence Voice of the Customer Marketing Automation Email templates Email authentication Mass email Social profile integration Email relay CRM for Google Ads Attribution Segmentation Auto-responders Security Profiles Role-based hierarchy Multiple organizations GDPR compliance CRM audit logs IP address restriction Field-level security Reporting hierarchy Record-level sharing Territory management Data encryption Lite users add-on Lite users: Available for orgs with minimum 25 regular user licenses - $15 per user per month billed Monthly ($12 per user per month billed Yearly) CRM Plus $69 /User/Month Unify sales, service, and marketing on one platform Features Eight apps, all features included Users have access to all apps Fully integrated CRM Flex $14 /User/Month billed Yearly Build a custom sales, service, and marketing bundle Features Select the apps you need Select editions and users for each app Fully integrated View Price Page