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Overview

Description Telnyx provides a platform and API with carrier-grade voice, data and messaging capabilities. By using its developer-friendly APIs, it seeks to transform the client business communications. It offers three products, the first being Elastic SIP Trunking, which targets crystal clear calls with low latency, jitter, and packet loss. There's number search, automated porting, number tagging, and the platform built for efficient and fast communications. It offers security using end-to-end TLS and SRTP/ZRTP encryption and boasts very high availability. With Programmable SMS users can send and receive texts globally with the SMS API built for reliable, enterprise-grade messaging and gain actionable insights with detailed records in real-time. Call Control lets users build a custom calling experience. Telnyx Call Control lets you make, manage and route calls globally to any device — phone, app or browser. Its voice API provides the flexibility to build calling experiences into other applications. Read more Infobip is a cloud-based platform that helps businesses communicate with their customers across various channels. It’s a platform built for speed, scale, and deliverability helping businesses create the perfect customer experience. It works to drive a better outcome for both – customers and businesses. Through the excellent communication channels, businesses can reach more customers with faster and reliable messaging including crystal-clear voice communications. Users can manage and create emails with a single integrated platform and deliver a better customer experience with WhatsApp Business API. Businesses can connect with customers globally using their favorite chat apps and stay engaged with Facebook Messenger. It works to reduce messaging costs and improve delivery rates in real-time. With personalized messages, users can create automated journeys with the platform. It allows users to always be available to support customers with smart chatbots. The live chat tool instantly helps to connect with customers over an app or website. The platform works to create rich customer profiles for targeted communication and craft customer journeys with automated workflows. Read more
Pricing Options
  • Free Trial Available
  • Starts at $1.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Infobip Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.7/5 215 user ratings
4.4/5 9 user ratings
Ratings Distribution
  • Excellent

    86.5%
  • Very Good

    6.5%
  • Average

    1.9%
  • Poor

    0.9%
  • Terrible

    4.2%
  • Excellent

    68.9%
  • Very Good

    20.3%
  • Average

    1.4%
  • Poor

    1.4%
  • Terrible

    8.1%
Review Summary

Users commend Telnyx for its high-quality voice and video calling, with many reviewers describing the experience as "crystal clear" and "seamless." The user interface is also frequently praised for its intuitiveness and ease of use, with reviewers appreciating the straightforward onboarding process and the ability to quickly set up and manage their communication needs. Additionally, Telnyx's customer support team is often highlighted for its responsiveness and helpfulness. However, some reviewers have mentioned occasional issues with call quality and connectivity, and a few have expressed concerns about the pricing structure.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $1.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Infobip Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Voice $1.00 $1.00 per Number

SMS Free

Infobip Custom

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

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Vendor information

Company Details Located in: Chicago, Illinois

Not available

Contact Details

Not available

https://telnyx.com/

Not available

https://www.infobip.com/

Social Media Handles

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