Compare tawk.to vs Chatwoot

Summary

tawk.to is an intuitive live chat software that helps businesses to connect with their customers through messages. The platform allows users to monitor and chat with the visitors on their website, respond to their support tickets and create a helping environment, empowering customers to find help in a seamless way. Whenever customers buy something, they have some questions in their mind about the products. tawk.to help businesses to offer relevant answers providing an amazing shopping experience. It offers a single place for users to communicate with their customers all over the world. The platform also provides its users with easily identifiable FAQs and knowledgeable articles and shortcuts so they can respond faster. With tawk.to, businesses can see on which page the customer is in real-time. This allows them to strike customers with the information they want in no time. ..show more

Chatwoot is a customer support software that helps to provide support to all your visitors over a range of social platforms like Messenger, WeChat, Email, Whatsapp, Twitter, and even your own website. It helps the users in numerous ways by managing conversations, building relationships and offering a delightful customer experience by using just a single platform. It consists of a multifunctional substantial dashboard that keeps the customers engaged in one single place. It allows users to connect through channels and initiate communication by exchanging messages from customers. Being a substantial platform, Chatwoot has a lot of powerful features, specifically designed to enhance the productivity of your team and provide the data required to carry forward the action. It consists of features like inbuilt real-time reporting that helps to gain insights about the performance of your team. Along with that, it has an automatic agent assignment facility that automatically assigns conversations to the next agent available in the inbox. It keeps productivity over anything else by enabling you to send quick pre-saved responses to your visitors’ FAQs and resolve their queries more efficiently. ..show more

• PrestaShop
• WordPress
• Squarespace
• Weebly
• Wix
• BigCommerce
• Shopify

NA

Top alternatives to tawk.to

JivoChat

Crisp

Intercom

Zendesk Talk

Tidio Chat

Top alternatives to Chatwoot

Chaskiq

Intercom

NoForm.ai

WizyChat

CBOT