98%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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86%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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Visit Website
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ADD PRODUCT
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98%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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86%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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Visit Website
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Visit Website
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Summary |
An enterprise-class customer support platform with modern cloud solution. It has click-to-call feature using which you can call directly from your helpdesk and website. Based on caller data and IVR selection inbound calls are routed to respective agents by automatic call distributor (ACD). This software supports seamless integration with business applications such as Zendesk and SalesForce. Talkdesk assigns an unique tag to every contacts using which you can easily sort and identify required contact details. Moreover, it has call blocking feature that allows you to blacklist phone numbers in order to restrict spam calls. ..show more |
PrimoDialler is a cloud-based call center software that can be run on multiple platforms like Android, Mac, iOS, Windows, etc. In addition to several useful call center features, it comes enhanced with multiple predictive dialer features as well. The platform does not require any complicated installation process and is very easy to use. PrimoDialler features include call log, call recording, call scripting, escalation management, queue management, voice recognition, etc. The software comes designed with progressive dialer, predictive dialer and manual dialer. The software helps in personalizing and streamlining the customer service you intend to offer through your call center. ..show more |
Auto Call Recording Automatically records all the ongoing calls. |
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Call Monitoring Allows you listen to all inbound and outbound calls. |
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Concurrency Support Allows you to manage multiple calls concurrently |
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IVR Support Interactive voice recognition routes the caller to the right agent |
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Inbound Call Center Allows you to receive an incoming call from customers |
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Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online |
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Outbound Call Center Allows your agent to make outgoing calls |
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Predictive Dialer Automatically dials to list of phone numbers |
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Progressive Dialer Auto dials and connects agents to calls answered by live persons |
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Queue Management (Calls) Allows you to control call queues and distributes call equally |
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NA
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Aircall
Twilio Flex
RingCentral Office
Zendesk Talk
Dialpad Talk
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Top alternatives to PrimoDialler
TalkDesk
CloudTalk
Nextiva
CallHippo
Bright Pattern
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