98%
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98%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Summary |
An enterprise-class customer support platform with modern cloud solution. It has click-to-call feature using which you can call directly from your helpdesk and website. Based on caller data and IVR selection inbound calls are routed to respective agents by automatic call distributor (ACD). This software supports seamless integration with business applications such as Zendesk and SalesForce. Talkdesk assigns an unique tag to every contacts using which you can easily sort and identify required contact details. Moreover, it has call blocking feature that allows you to blacklist phone numbers in order to restrict spam calls. ..show more |
ContactCentral is a cloud-based call centre software specially designed for marketing, sales, and support teams. It is one of the very few services that charge no upfront rentals and where clients pay based on their usage. Along with this, businesses need not sign up for a lengthy contract that bounds them to the service for a long period. It uses simple per seat pricing that can be easily scaled up or down depending upon the growth of the business. These features make it a great choice for small businesses who’re looking to set up a strong calling ecosystem but lack a massive budget. ContactCentral offers plug-and-play phone numbers, CRM integrations, and multi-level IVRs for a complete package. Moreover, it doesn’t require consultants or implementation engineers to set it up. The simple DIY software helps in quick and easy setup of all its services without any hassles. ..show more |
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NA
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Aircall
Twilio Flex
RingCentral Office
Zendesk Talk
Dialpad Talk
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Top alternatives to ContactCentral
Zoho Billing
Rainex
BluLogix
Revloop
Rebill
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