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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Syndeo’s ANY messaging app brings all customer interactions from social media networks into place so you can seamlessly have conversations with your clients from one platform no matter which channel they want to communicate on. All conversations are stored in one place so you can easily get an overview of previous interactions, which helps you provide more personalized communications and customer service. To provide a higher level of service, Syndeo allows you to recruit “Experts” -- internal employees or even external subject matter experts – who can provide additional knowledge to better answer customer queries. Using the Syndeo platform, you can deploy chatbots to interact with customers and answer commonly asked questions. Syndeo also has a feature called “Trust Based Routing”, which ensures the customer query is automatically routed to the right customer service agent who has the best experience based on previous questions answered or specialist knowledge and skills. Read more Drift is a revenue acceleration platform, helping companies enhance their revenue, sales and productivity levels. Organisations also get to deliver personalised experiences to individual customers by bringing their go-to-market teams together. This way, they get to enhance the outreach of their brand and shorten the sales cycle as well. Over 50,000+ businesses from all around the globe use Drift to generate a qualified pipeline in real-time. Brands get to connect with their buyers over voice, chat, video and email to accelerate the revenues. Moreover, integration facilities offered by Drift helps brands engage their website visitors in real-time, providing personalised experiences accordingly. Timely notification offered by the platform helps organisations engage with their target accounts and never miss out on anything. Lastly, organisations can also rely on the particular to enhance their revenues without increasing the headcounts in a refreshingly frictionless manner. Read more
Pricing Options
  • Free Trial Available
  • Starts at $78.0. Offers Custom plan.
  • Free Trial Not Available
  • Drift Offers Free-forever and Custom plan.
SW Score & Breakdown

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    77%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    74%
SaaSworthy Awards
Not Available
# 3 Most Worthy # 3 Highly Rated

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
Not Available
4.4/5 1,709 user ratings
Ratings Distribution
Not Available
  • Excellent

    56.5%
  • Very Good

    31.6%
  • Average

    5.7%
  • Poor

    3.5%
  • Terrible

    2.6%
Review Summary
Not Available

Overall, users find Drift to be a highly effective tool for conversational marketing and sales. It is praised for its ease of use, intuitive interface, and ability to personalize customer interactions at scale. Users appreciate the platform's robust features, such as chatbots, email integration, and analytics, which help them engage with leads, qualify prospects, and close deals efficiently. While some users experienced occasional technical glitches or limitations in customization, the majority agree that Drift has significantly improved their communication and lead generation efforts.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $78.0. Offers Custom plan.
  • Free Trial Not Available
  • Drift Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Business $78.00 $78.00 per month

Enterprise Custom

Premium Custom

Advanced Custom

Enterprise Custom

Free Free

​​​​​​​Drift for Early Stage Startups Custom

Add playbook building services Custom

Virtual selling assistants Custom

 
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Screenshots & Videos

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Videos Video Thumbnail Video Thumbnail
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Vendor information

Company Details Located in: United Kingdom Located in: Boston, Massachusetts Founded in: 2014
Contact Details

+ 44 (0) 28 90767266

http://syndeo.cx/

855-266-1567

https://www.drift.com/

Social Media Handles

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