Home/Field Service Management Software/Synchroteam vs mHelpDeskUpdated on: March 29, 2024

Compare Synchroteam vs mHelpDesk

90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Synchroteam cloud-hosted field service and force management software is multi-featured, user-friendly and comprehensive. The real-time location of the offices and workforce can be known easily with maps and GPS tracking facilities. For documenting right data on-site without much hassle, custom digital forms are available with Synchroteam. The software is quite configurable for better performance. It supports payment processing, real-time collaboration, advanced filtering and tagging facilities, proper site monitoring etc. Synchroteam helps in doing job scheduling, route optimization, job tracking, billing and invoicing etc. It features documents, attendance and inventory management. ..show more

mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. ..show more

Features

Analytics (Workforce) Helps you track and analyse the performance of the workforce

Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime

Billing and Invoicing This feature helps in issuing and handling the invoice and bills.

Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.

Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Digital Signature A facility to capture digital signature in a secure format

Document Management Ability to store and manage various information and documents in electronic format.

Inventory Management Helps in recording inventory to optimize and fulfill the requirement.

Job Scheduling Helps in allocating jobs to the right person at the right time

Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet

Real-time Job Tracking Allows you to view your workforce in real time and improve strategy

Reporting Sends instant status reports about the task with customer feedback

Route Optimization Determines the cost efficient route to perform the order

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Florida, United States / 1-855-809-6200

Fairfax, Virginia / 888-558-6275

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Synchroteam
$22 /User/Month

$22 per Agent per Month billed Yearly

$28 per Agent per Month billed Monthly

Plan Features

  • One Free administrator account
  • Quickbooks Online 2-way Sync
  • Free setup & training
View Price Page
mHelpDesk
Custom

Features

  • Work Orders
  • Scheduling
  • Estimates
  • Invoices
  • Payment Processing
  • Lead Management
  • Inventory Management
  • Equipment Tracking
  • Team Management
  • Maps and Geo Tracking
  • Custom Reporting
  • QuickBooks Integration
View Price Page

SCREENSHOTS

Synchroteam Screenshots
View 6 screenshot(s)
mHelpDesk Screenshots

INTEGRATIONS

  • Zoho CRM
  • Xero
  • WordPress
  • PayPal
  • Google Analytics
  • Quickbooks
  • MailChimp

ALTERNATIVES

Top alternatives to Synchroteam

ServiceTitan
ServiceTitan
Jobber
Jobber
Housecall Pro
Housecall Pro
FieldPulse
FieldPulse
ServiceM8
ServiceM8

Top alternatives to mHelpDesk

Jobber
Jobber
Quickbooks
Quickbooks
ServiceTitan
ServiceTitan
Housecall Pro
Housecall Pro
FieldPulse
FieldPulse