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Home/Survey/ User Feedback Software/Survio vs Zonka FeedbackUpdated on: April 20, 2024

Compare Survio vs Zonka Feedback

Remove All ADD PRODUCT Survio Zonka Feedback	92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Survio Survey/ User Feedback Software (1446 Ratings)	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Zonka Feedback NPS Software (110 Ratings)
Remove All ADD PRODUCT Survio Zonka Feedback	Visit Website	Visit Website

ADD PRODUCT	92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Survio Survey/ User Feedback Software (1446 Ratings)	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Zonka Feedback NPS Software (110 Ratings)
ADD PRODUCT	Visit Website	Visit Website

Overview

Summary

Survio is a simple and user-friendly online survey software that creates online surveys for market research, customer satisfaction, event promotions, academic progress tracking and much more. It also assists in HR management by doing core surveys like accessing employee performances, screening potential candidates, collecting employee feedbacks etc, which enables businesses to make better decisions. With its rich feature set and survey templates, it provides with an effective solution for preparing questionnaires, collecting data and result analysing, sharing & exporting. Moreover, the surveys can be seamlessly adapted to any smartphones and tablets, allowing you to reach out effectively. ..show more

Zonka is a solution designed to collect both customer and employee feedback. With Zonka, you can ask for feedback in a variety of ways, including sending online survey links via email or SMS, embedding surveys on your website, or sending surveys via an API. You can also ask for feedback on a range of devices, such as iPhones and iPads, as well as Android phones and tablets, and you can even set Zonka surveys up on kiosk or in-store devices. Zonka helps you understand your customer satisfaction levels by enabling you to run transactional and relationship NPS surveys. Once your customers have filled these surveys out, you can access your NPS score on your dashboard immediately, as well as view more detailed information in Zonka’s NPS reports. You can also send out and customize customer satisfaction score (CSAT) surveys, and measure your Customer Effort Score (CES). ..show more

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Czech Republic

New Delhi, India / +91 99998 49771

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Elite(Personal plans) $73.25 /Year Elite $73.25 / month Yearly subscription FEATURES: Number of surveys - Unlimited Number of questions - Unlimited Responses / month - 50000 E-mail invitations per month - 50000 Individual responses to e-mail Survey logo branding Branded survey web link (URL) Customizable footer content Ready-made survey templates - 1000+ Survey logic (question jumps and skips) Redirect respondents to your own website Multiple criteria filters Custom URL parameters Survey tracking in Google Analytics Summary results - PDF, DOCx, PPTx Export responses - Excel (XLSx), CSV, XML Export responses to Google Sheets Cloud storage backups (Dropbox, Google Drive, OneDrive) Web page with survey results (DEMO) Standard (Personal plans) $36.58 /Year Standard $36.58 / month Yearly subscription FEATURES: Number of surveys - Unlimited Number of questions - Unlimited Responses / month - 10000 E-mail invitations per month - 10000 Individual responses to e-mail Survey logo branding Branded survey web link (URL) Customizable footer content Ready-made survey templates - 100 Survey logic (question jumps and skips) Redirect respondents to your own website Multiple criteria filters Summary results - PDF, DOCx, PPTx Export responses - Excel (XLSx), CSV Export responses to Google Sheets Web page with survey results (DEMO) Mini (Personal plans) $18.33 /Year Mini (Personal plans) $18.33 / month Yearly subscription FEATURES: Number of surveys - Unlimited Number of questions - Unlimited Responses / month - 1000 E-mail invitations per month - 0 Summary results - PDF Export responses - Excel (XLSx) Export responses to Google Sheets Small (Business plans) $120 /Year Small $120 per month / billed annually For 3 seats, which you can reassign at any time Features Responses / month / seat - 50000 E-mail invitations / month / seat - 50000 Workspaces for team collaboration Zapier automation & integrations Extended distribution channels Advanced ready-made survey templates Custom e-mail notifications API access/month - 15000 Customizable login page SUPPORT & ONBOARDING SERVICES Assisted onboarding Product DEMO calls (upon request) 24/7 Priority e-mail support Medium(Business plans) $300 /Year Medium(Business plans) $300 per month / billed annually Starting at 5 seats. You can add or reassign seats at any time Features Responses / month / seat - 200000 E-mail invitations / month / seat - 200000 Workspaces for team collaboration Zapier automation & integrations Extended distribution channels Advanced ready-made survey templates Custom e-mail notifications API access/month - 30000 Customizable login page SUPPORT & ONBOARDING SERVICES Assisted onboarding Product DEMO calls (upon request) 24/7 Priority e-mail support 24/5 Chat support Enterprise (Business plans) Custom Enterprise (Business plans) Custom quote Limitless all-inclusive solution for large enterprises Features Responses / month / seat - Unlimited E-mail invitations / month / seat - Unlimited Single Sign-On (SAML 2.0) Region specific data centers (US/EU) Workspaces for team collaboration Zapier automations & integrations Extended distribution channels Advanced ready-made survey templates Custom e-mail notifications API access/month - Unlimited Customizable login page Admin / user logs SUPPORT & ONBOARDING SERVICES Assisted onboarding Product DEMO calls (upon request) 24/7 Priority e-mail support 24/5 Chat support Dedicated customer success manager Custom legal documents & contracts according to clients' needs View Price Page	Essential $29 /Month Customized surveys, basic data capture & real-time reports. Features Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies) 1,000 Online Responses 1,000 Email Sends 0 SMS Credits Offline: Tablets & Kiosks Online: Link, QR Code, Email & SMS Website: Web Embed & Web Pop Up 1 User Fully Customize Surveys - Questions, Brand, Logo, Colors Survey Logic White-Labelling : Add Brand Logo to Surveys 4 Pre-built Reports Response Inbox, Snapshot Overview, Response Insights, Overtime Trends Report Real-time Response Notifications Full API Access Access to Standard Integrations: Slack, MailChimp, Google Sheets & more Upload Contacts Standard Contact Lists Email Support Knowledge Base 24 Hour Ticketing Support Add-ons Additional Offline Devices : $15 per Month per Device Additional Users : $19 per Month per User SMS Credits : $100 per Month for 2,500 Credits Additional Email Sends : Custom Professional $99 /Month White-Labeled Surveys, Advanced Reporting for growing teams. Features Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies) Unlimited Online Responses 10,000 Email Sends 500 SMS Credits Offline: Tablets & Kiosks Online: Link, QR Code, Email & SMS Website: Web Embed & Web Pop Up 2 Users Fully Customize Surveys - Questions, Brand, Logo, Colors Survey Logic Multilingual Surveys White-Labelling : Add Brand Logo to Surveys, Remove 'Powered by Zonka Feedback' from Surveys, White-Label Email Address for Email Surveys 6 Pre-built Reports Response Inbox, Snapshot Overview, Response Insights, Team Insights, Overtime Trends Report, Text Analytics Save & Schedule Reports Real-time Response Notifications NPS, CSAT, CES Notifications 5 Custom Alerts for Users & Respondents Full API Access Webhooks Access to Standard Integrations: Slack, MailChimp, Google Sheets & more Upload Contacts Standard Contact Lists Standard Contact Attributes Email Support Knowledge Base 24 Hour Ticketing Support Live Chat Support Includes features of Add-ons Growth $199 /Month Designed for larger teams to manage a complete feedback platform. Features Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies) Unlimited Online Responses 50,000 Email Sends 2,500 SMS Credits Offline: Tablets & Kiosks Online: Link, QR Code, Email & SMS Website: Web Embed & Web Pop Up 5 Users User Roles & Permissions Fully Customize Surveys - Questions, Brand, Logo, Colors Survey Logic Multilingual Surveys White-Labelling : Add Brand Logo to Surveys, Remove 'Powered by Zonka Feedback' from Surveys, White-Label Email Address for Email Surveys, White-Label Survey Domain 8 Pre-built Reports Response Inbox, Snapshot Overview, Response Insights, Location Insights, Team Insights, Overtime Trends Report, Text Analytics, Tag Analytics Save & Schedule Reports Real-time Response Notifications NPS, CSAT, CES Notifications 10 Custom Alerts for Users & Respondents Full API Access Webhooks Access to Standard Integrations: Slack, MailChimp, Google Sheets & more Premium Integrations: Salesforce, HubSpot (coming soon) Upload Contacts Standard & Dynamic Contact Lists Standard & Custom Contact Attributes Email Support Knowledge Base 24 Hour Ticketing Support Live Chat Support Personalized Onboarding (Initial Training, Initial Survey Designing) Includes features of Add-ons Enterprise $499 /Month A complete Feedback Management Solution with personalized support. Features Offline and Kiosk Survey : 30 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies) Unlimited Online Responses 150,000 Email Sends 4,000 SMS Credits Offline: Tablets & Kiosks Online: Link, QR Code, Email & SMS Website: Web Embed & Web Pop Up 10 Users User Roles & Permissions Fully Customize Surveys - Questions, Brand, Logo, Colors Survey Logic Multilingual Surveys White-Labelling : Add Brand Logo to Surveys, Remove 'Powered by Zonka Feedback' from Surveys, White-Label Email Address for Email Surveys, White-Label Survey Domain 8 Pre-built Reports Response Inbox, Snapshot Overview, Response Insights, Location Insights, Team Insights, Overtime Trends Report, Text Analytics, Tag Analytics Save & Schedule Reports Real-time Response Notifications NPS, CSAT, CES Notifications 25 Custom Alerts for Users & Respondents Full API Access Webhooks Access to Standard Integrations: Slack, MailChimp, Google Sheets & more Premium Integrations: Salesforce, HubSpot (coming soon) Upload Contacts Standard & Dynamic Contact Lists Standard & Custom Contact Attributes Email Support Knowledge Base 24 Hour Ticketing Support Live Chat Support Personalized Onboarding (Initial Training, Initial Survey Designing) Dedicated Account Manager (Quarterly Calls, Survey Program Consultation, Assistance in all Survey Creation) Includes features of Add-ons View Price Page

SCREENSHOTS

Survio Screenshots

View 4 screenshot(s)

Zonka Feedback Screenshots

View 5 screenshot(s)

Survio Screenshots

Survio screenshot

Survio Screenshots

Survio screenshot

Survio Screenshots

Survio screenshot

Survio Screenshots

Survio screenshot

Zonka Feedback Screenshots

Zonka Feedback screenshot

Zonka Feedback Screenshots

Zonka Feedback screenshot

Zonka Feedback Screenshots

Zonka Feedback screenshot

Zonka Feedback Screenshots

Zonka Feedback screenshot

Zonka Feedback Screenshots

Zonka Feedback screenshot

INTEGRATIONS

Google Drive
Dropbox Business
Slack
Google Analytics
Microsoft OneDrive for Business

Zapier

ALTERNATIVES

Top alternatives to Survio

Google Analytics

Top alternatives to Zonka Feedback

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