Home/Survey/ User Feedback Software/Survio vs NicereplyUpdated on: April 24, 2024

Compare Survio vs Nicereply

92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Survio is a simple and user-friendly online survey software that creates online surveys for market research, customer satisfaction, event promotions, academic progress tracking and much more. It also assists in HR management by doing core surveys like accessing employee performances, screening potential candidates, collecting employee feedbacks etc, which enables businesses to make better decisions. With its rich feature set and survey templates, it provides with an effective solution for preparing questionnaires, collecting data and result analysing, sharing & exporting. Moreover, the surveys can be seamlessly adapted to any smartphones and tablets, allowing you to reach out effectively. ..show more

Nicereply’s click-on-the-go surveys, allow companies to uncover information about customer satisfaction and advocacy in a hassle-free manner. The software employs CSAT, CES, and NPS based metrics to construct customer-specific surveys on the go. Here the respondents can put in their reviews, ratings, as well as suggestions as per convenience. Further, customised email templates allow professionals to present a Nicereply survey to individual clients in a manner of their liking. Additionally, Nicereply records ratings from the survey takers remotely. In simple words, a customer’s timing on the survey and if he completes or leaves it will all be recorded remotely and passed over to the organisation for an instant cumulative response. The organisation can then modify the survey presentation accordingly. Simple and clean code, responsive interface, and clot assets ensure rapid deliverability, easy loading and increased rates of response. Real-time integration with external platforms like Zendesk, Freshdesk, LiveAgent, Front, Pipedrive and more is of great use. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Czech Republic

Bratislava, Slovakia

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Elite(Personal plans)
$73.25 /Year

Elite

  • $73.25 / month Yearly subscription

FEATURES:

  • Number of surveys - Unlimited
  • Number of questions - Unlimited
  • Responses / month - 50000
  • E-mail invitations per month - 50000
  • Individual responses to e-mail
  • Survey logo branding
  • Branded survey web link (URL)
  • Customizable footer content
  • Ready-made survey templates - 1000+
  • Survey logic (question jumps and skips)
  • Redirect respondents to your own website
  • Multiple criteria filters
  • Custom URL parameters
  • Survey tracking in Google Analytics
  • Summary results - PDF, DOCx, PPTx
  • Export responses - Excel (XLSx), CSV, XML
  • Export responses to Google Sheets
  • Cloud storage backups (Dropbox, Google Drive, OneDrive)
  • Web page with survey results (DEMO)

Standard (Personal plans)
$36.58 /Year

Standard

  • $36.58 / month Yearly subscription

FEATURES:

  • Number of surveys - Unlimited
  • Number of questions - Unlimited
  • Responses / month - 10000
  • E-mail invitations per month - 10000
  • Individual responses to e-mail
  • Survey logo branding
  • Branded survey web link (URL)
  • Customizable footer content
  • Ready-made survey templates - 100
  • Survey logic (question jumps and skips)
  • Redirect respondents to your own website
  • Multiple criteria filters
  • Summary results - PDF, DOCx, PPTx
  • Export responses - Excel (XLSx), CSV
  • Export responses to Google Sheets
  • Web page with survey results (DEMO)
Mini (Personal plans)
$18.33 /Year

Mini (Personal plans)

  • $18.33 / month Yearly subscription

FEATURES:

  • Number of surveys - Unlimited
  • Number of questions - Unlimited
  • Responses / month - 1000
  • E-mail invitations per month - 0
  • Summary results - PDF
  • Export responses - Excel (XLSx)
  • Export responses to Google Sheets
Small (Business plans)
$120 /Year

Small

  • $120 per month / billed annually
  • For 3 seats, which you can reassign at any time

Features

  • Responses / month / seat - 50000
  • E-mail invitations / month / seat - 50000
  • Workspaces for team collaboration
  • Zapier automation & integrations
  • Extended distribution channels
  • Advanced ready-made
  • survey templates
  • Custom e-mail notifications
  • API access/month - 15000
  • Customizable login page

SUPPORT & ONBOARDING SERVICES

  • Assisted onboarding
  • Product DEMO calls (upon request)
  • 24/7 Priority e-mail support
Medium(Business plans)
$300 /Year

Medium(Business plans)

  • $300 per month / billed annually
  • Starting at 5 seats. You can add or reassign seats at any time

Features

  • Responses / month / seat - 200000
  • E-mail invitations / month / seat - 200000
  • Workspaces for team collaboration
  • Zapier automation & integrations
  • Extended distribution channels
  • Advanced ready-made
  • survey templates
  • Custom e-mail notifications
  • API access/month - 30000
  • Customizable login page

SUPPORT & ONBOARDING SERVICES

  • Assisted onboarding
  • Product DEMO calls (upon request)
  • 24/7 Priority e-mail support
  • 24/5 Chat support
Enterprise (Business plans)
Custom

Enterprise (Business plans)

  • Custom quote
  • Limitless all-inclusive solution for large enterprises

Features

  • Responses / month / seat - Unlimited
  • E-mail invitations / month / seat - Unlimited
  • Single Sign-On (SAML 2.0)
  • Region specific data centers (US/EU)
  • Workspaces for team collaboration
  • Zapier automations & integrations
  • Extended distribution channels
  • Advanced ready-made
  • survey templates
  • Custom e-mail notifications
  • API access/month - Unlimited
  • Customizable login page
  • Admin / user logs

SUPPORT & ONBOARDING SERVICES

  • Assisted onboarding
  • Product DEMO calls (upon request)
  • 24/7 Priority e-mail support
  • 24/5 Chat support
  • Dedicated customer
  • success manager
  • Custom legal documents & contracts
  • according to clients' needs
View Price Page
Mini
$49 /Month

Features

  • 3 Agents
  • 100 Responses per Month
  • Unlimited number of surveys
  • Unlimited surveys sent
  • Customization
  • Integrations
  • Analytics
  • Setup
  • Security
Start
$99 /Month

Features

  • 10 Agents
  • 250 Responses per month
  • Unlimited number of surveys
  • Unlimited surveys sent
  • Customization
  • Integrations
  • Analytics
  • Setup and Security
Grow
$199 /Month

Features

  • 25 Agents
  • 1,000 Responses per Month
  • Unlimited number of surveys
  • Unlimited surveys sent
  • Customization
  • Integrations
  • Analytics
  • Setup and Security
Business
$299 /Month

Features

  • 50 Agents
  • 2,500 Responses per Month
  • Unlimited number of surveys
  • Unlimited surveys sent
  • Customization
  • Integrations
  • Analytics
  • Setup and Security
Enterprise
Custom

For More than 2500 Responses.

The software offers Enterprise pricing plan on basis of request.

View Price Page

SCREENSHOTS

Survio Screenshots
View 4 screenshot(s)
Nicereply Screenshots

INTEGRATIONS

  • Google Drive
  • Dropbox Business
  • Slack
  • Google Analytics
  • Microsoft OneDrive for Business
  • Intercom
  • Gmail
  • Kustomer
  • Freshdesk
  • Slack
  • MailChimp
  • CloudTalk
  • TeamSupport
  • LiveAgent
  • Aircall
  • Front
  • Zendesk Chat
  • Kayako
  • Mojo Helpdesk
  • Salesforce
  • Zendesk Support
  • Shopify
  • Zapier
  • Pipedrive CRM

ALTERNATIVES

Top alternatives to Survio

Google Forms
Google Forms
Google Analytics
Google Analytics
SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer

Top alternatives to Nicereply

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio