Home/Survey/ User Feedback Software/Survicate vs TalktroopUpdated on: March 28, 2024

Compare Survicate vs Talktroop

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
70% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
70% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Survicate enables organisations to capture data related to customer feedback and act on it accordingly. Data is captured via surveys on websites, mobile apps, as well as other digital products. Customer satisfaction can thus be measured and boosted at all relevant interaction points. This ranges from purchase to onboarding to even post service request. With this approach, users can find out where they are striking the right chord with their customers and double down on those factors. Increased satisfaction, in turn, leads to improved bottom lines. Survicate also facilitates the collection of website feedback to in a way that increases the conversion rates. Other notable features include assistance during product development and personalized communication with customers. ..show more

Talktroop is a platform for records and views complaints/feedback from your customers to optimize your business. The software stores all your customer responses in one place. The software integrates with an API to retrieve complaints/feedback. Small, Medium and Large companies make use of the software. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Warsaw, Poland

N/A

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
Free

Basic

Great for testing Survicate and for early-stage startups

Features

  • 100 Survey Responses per Month
  • NPS, CSAT, CES and 12 more question types
  • Email, link, web and mobile surveys
  • Unlimited users and surveys
  • HubSpot, Intercom and more integrations
  • Slack and email notifications
  • Skip logic surveys
  • Respondent identification and enrichment
  • 125+ professional survey templates
  • Partial submissions
  • Feedback Button
  • Data retention: 1 month

Essential
$79 /Month

Essential

  • $65 A MONTH, yearly
  • $79 A MONTH, monthly

All the basics a company needs to manage customer feedback

250
SURVEY RESPONSES MONTHLY
Additional responses are sold in packs of 250 for ‍$16 a month

Everything in Free, and:

  • Export to CSV, XLS
  • Google Sheets integration
  • Answers and attributes piping
  • Custom ‘thank you’ page and actions
  • 1 workspace
  • Feedback Hub
  • Data retention: unlimited
Professional
$159 /Month

Professional

  • $129 A MONTH, yearly
  • $159 A MONTH, monthly

The complete customer experience platform for any business
1000
SURVEY RESPONSES MONTHLY
Additional responses
are sold in packs of 1000 for
‍$29 a month
Everything in Essential, and:

  • Survicate branding removed
  • Custom design (CSS)
  • Advanced targeting
  • Automated recurring surveys
  • Custom domain
  • Premium integrations: Marketo, Pardot, Salesforce
Ultimate
$349 /Month

Ultimate

  • $289 A MONTH, yearly
  • $349 A MONTH, monthly

A cost effective plan for extreme volumes of traffic and users
5000
SURVEY RESPONSES MONTHLY
Additional responses
are sold in packs of 5000 for
‍$42 a month


Everything in Professional, and:

  • Survey sampling
  • SAML SSO authentication
  • Data export API
  • Webhooks
Custom
Custom

Features:

  • Custom number of responses
  • Custom feature configuration
  • Workspaces for teams and projects
  • Access rights management

Support & services:

  • Phone support & priority chat queue
  • Dedicated onboarding & implementation
  • Custom SLA and DPA, PO & Invoicing
  • In-house custom design services
View Price Page
Free
Free

Features

  • 500 Monthly Requests
  • View Analytics
  • Accessible Anywhere
Professional
$6.99 /Month

Features

  • 4000 Monthly Requests
  • Includes features of Free plan, plus
  • 24/7 Support
Enterprise
$19.99 /Month

Features

  • 10000 Monthly Requests
  • Includes features of Professional plan
View Price Page

SCREENSHOTS

Survicate Screenshots
Talktroop Screenshots
View 3 screenshot(s)

INTEGRATIONS

  • Intercom
  • WordPress
  • Klaviyo
  • ActiveCampaign
  • HubSpot CRM
  • Google Analytics
  • Segment
  • Pipedrive CRM
    NA

ALTERNATIVES

Top alternatives to Survicate

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio

Top alternatives to Talktroop

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio