Home/Survey/ User Feedback Software/Survicate vs QualarooUpdated on: March 28, 2024

Compare Survicate vs Qualaroo

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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Survicate enables organisations to capture data related to customer feedback and act on it accordingly. Data is captured via surveys on websites, mobile apps, as well as other digital products. Customer satisfaction can thus be measured and boosted at all relevant interaction points. This ranges from purchase to onboarding to even post service request. With this approach, users can find out where they are striking the right chord with their customers and double down on those factors. Increased satisfaction, in turn, leads to improved bottom lines. Survicate also facilitates the collection of website feedback to in a way that increases the conversion rates. Other notable features include assistance during product development and personalized communication with customers. ..show more

Qualaroo is an intuitive user research and customer feedback management software helping organisations to streamline accurate surveys which are 10x more valuable than regular email-based surveys. Companies can ask out the right question at the right time and generate AI-powered reports and analytics related to the same. The platform also helps businesses to generate website/app-specific feedback, get real-time insights on product-specific functionalities, discover hassles affecting conversion rates and find out UX related issues in real-time. Further, Qualaroo comes loaded with a plethora of professionally designed templates and questionnaires to choose from, besides enabling the business houses to generate one of their own. Organisations also get the option to customise nudges as per the colour and logo of their brand, in order to generate a native feel. These nudge options can also be utilised within their digital product, inside web app/mobile app( in-house) or on their website/mobile site on the go. At last, AI-powered (IBM Watson) reports and analytics provided by the same helps with keyword tracking and mood metrics across multiple customer responses. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Warsaw, Poland

San Antonio, TX / 1-888-449-3364

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
Free

Basic

Great for testing Survicate and for early-stage startups

Features

  • 100 Survey Responses per Month
  • NPS, CSAT, CES and 12 more question types
  • Email, link, web and mobile surveys
  • Unlimited users and surveys
  • HubSpot, Intercom and more integrations
  • Slack and email notifications
  • Skip logic surveys
  • Respondent identification and enrichment
  • 125+ professional survey templates
  • Partial submissions
  • Feedback Button
  • Data retention: 1 month

Essential
$79 /Month

Essential

  • $65 A MONTH, yearly
  • $79 A MONTH, monthly

All the basics a company needs to manage customer feedback

250
SURVEY RESPONSES MONTHLY
Additional responses are sold in packs of 250 for ‍$16 a month

Everything in Free, and:

  • Export to CSV, XLS
  • Google Sheets integration
  • Answers and attributes piping
  • Custom ‘thank you’ page and actions
  • 1 workspace
  • Feedback Hub
  • Data retention: unlimited
Professional
$159 /Month

Professional

  • $129 A MONTH, yearly
  • $159 A MONTH, monthly

The complete customer experience platform for any business
1000
SURVEY RESPONSES MONTHLY
Additional responses
are sold in packs of 1000 for
‍$29 a month
Everything in Essential, and:

  • Survicate branding removed
  • Custom design (CSS)
  • Advanced targeting
  • Automated recurring surveys
  • Custom domain
  • Premium integrations: Marketo, Pardot, Salesforce
Ultimate
$349 /Month

Ultimate

  • $289 A MONTH, yearly
  • $349 A MONTH, monthly

A cost effective plan for extreme volumes of traffic and users
5000
SURVEY RESPONSES MONTHLY
Additional responses
are sold in packs of 5000 for
‍$42 a month


Everything in Professional, and:

  • Survey sampling
  • SAML SSO authentication
  • Data export API
  • Webhooks
Custom
Custom

Features:

  • Custom number of responses
  • Custom feature configuration
  • Workspaces for teams and projects
  • Access rights management

Support & services:

  • Phone support & priority chat queue
  • Dedicated onboarding & implementation
  • Custom SLA and DPA, PO & Invoicing
  • In-house custom design services
View Price Page
Essentials
$100 /Month

For 100k Tracked Pageviews per Month

$0.0008 Tracked Pageview per Month billed Yearly

$ 0.0010 Tracked Pageview per Month billed Monthly

Collect user experience insights on your website with basic branding & features.

Features

  • Nudges : Unlimited
  • Domains : 1
  • User Admins : 1
  • Email Notifications
  • Question Types : Basic
  • Export Data
  • Reports & Analytics
  • Professional Templates
  • Branding
  • Branching & Skip Logic
  • Nudge Placement
  • Targeting
  • Customer Support : Premium

Add Ons

  • White Label : $40 per Month
  • Sentiment Analysis by IBM Watson : $49 per Month
  • In App (iOS and Android) : $40 per Month

Based upon the Number of Tracked Pageviews per Month, the pricing plan varies.

Premium
$200 /Month

For 100k Tracked Pageviews per Month

$0.0016 Tracked Pageview per Month billed Yearly

$0.002 Tracked Pageview per Month billed Monthly

Collect insights on your websites & mobile apps. Includes advanced reporting & administration, API & advanced features.

Features

  • Nudges : Unlimited
  • Domains : 2
  • User Admins : 3
  • Email Notifications
  • Question Types : Advanced
  • Export Data
  • Reports & Analytics
  • Professional Templates
  • Branding
  • Branching & Skip Logic
  • Nudge Placement
  • Targeting
  • Advanced Targeting
  • Exit Survey
  • NPS
  • Mobile Nudge
  • Smart Response Review
  • Nudge for Prototypes
  • Integrations : Basic
  • Customer Support : Premium Support
  • Includes features of Add-ons
Enterprise
Custom

For large organizations or those needing enterprise security, SSO, multiple instructors & admins, custom license, API & more.

Features

  • Nudges : Unlimited
  • Domains : Unlimited
  • User Admins : Unlimited
  • Email Notifications
  • Question Types : Advanced
  • Export Data
  • Reports & Analytics
  • Professional Templates
  • Branding
  • Branching & Skip Logic
  • Nudge Placement
  • Targeting
  • Advanced Targeting
  • Exit Survey
  • NPS
  • Mobile Nudge
  • Smart Response Review
  • Nudge for Prototypes
  • Custom License, Enterprise Security & Ownership
  • Report and Design APIs
  • Vault
  • Integrations : Advanced + Custom Integration
  • Customer Support : Onboarding & Success Manager
  • Includes features of Add-ons
View Price Page

SCREENSHOTS

Survicate Screenshots
Qualaroo Screenshots
View 7 screenshot(s)

INTEGRATIONS

  • Intercom
  • WordPress
  • Klaviyo
  • ActiveCampaign
  • HubSpot CRM
  • Google Analytics
  • Segment
  • Pipedrive CRM
  • Intercom
  • Slack
  • Tableau
  • Segment
  • MailChimp
  • Kissmetrics
  • Thinkific
  • Microsoft Power BI
  • Rippling
  • Tealium iQ
  • HubSpot CRM
  • Google Analytics
  • LiveChat
  • FullStory
  • Salesforce
  • Oracle Eloqua
  • Optimizely
  • Zapier

ALTERNATIVES

Top alternatives to Survicate

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio

Top alternatives to Qualaroo

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio