Home/Survey/ User Feedback Software/Survicate vs PaperSurvey.ioUpdated on: April 19, 2024

Compare Survicate vs PaperSurvey.io

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
74% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
74% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Survicate enables organisations to capture data related to customer feedback and act on it accordingly. Data is captured via surveys on websites, mobile apps, as well as other digital products. Customer satisfaction can thus be measured and boosted at all relevant interaction points. This ranges from purchase to onboarding to even post service request. With this approach, users can find out where they are striking the right chord with their customers and double down on those factors. Increased satisfaction, in turn, leads to improved bottom lines. Survicate also facilitates the collection of website feedback to in a way that increases the conversion rates. Other notable features include assistance during product development and personalized communication with customers. ..show more

PaperSurvey is a survey management tool that enables users to create paper-based surveys and extract data using OMR (optical mark recognition) and HWR (handwritten text recognition) technologies. Users can create machine-readable paper questionnaires for automatic data extraction. The web application simplifies the paper data collection activities from survey creation to data analysis, and no installation is required. The tool recognizes checkboxes and radio boxes automatically from the scanned surveys with a 99.99% accuracy. Each page has a unique identifier to eliminate duplicates. Users have the option to customize the forms with their brand logo, colours, and font. Responses can be collected through web surveys as well, and files can be synced with and imported from Dropbox. Images can be added to the forms as well, and manual verification in the cases of anomalies is possible. The tool works with Microsoft Word mail merge and integrates with many apps via Zapier. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Warsaw, Poland

N/A

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
Free

Basic

Great for testing Survicate and for early-stage startups

Features

  • 100 Survey Responses per Month
  • NPS, CSAT, CES and 12 more question types
  • Email, link, web and mobile surveys
  • Unlimited users and surveys
  • HubSpot, Intercom and more integrations
  • Slack and email notifications
  • Skip logic surveys
  • Respondent identification and enrichment
  • 125+ professional survey templates
  • Partial submissions
  • Feedback Button
  • Data retention: 1 month

Essential
$79 /Month

Essential

  • $65 A MONTH, yearly
  • $79 A MONTH, monthly

All the basics a company needs to manage customer feedback

250
SURVEY RESPONSES MONTHLY
Additional responses are sold in packs of 250 for ‍$16 a month

Everything in Free, and:

  • Export to CSV, XLS
  • Google Sheets integration
  • Answers and attributes piping
  • Custom ‘thank you’ page and actions
  • 1 workspace
  • Feedback Hub
  • Data retention: unlimited
Professional
$159 /Month

Professional

  • $129 A MONTH, yearly
  • $159 A MONTH, monthly

The complete customer experience platform for any business
1000
SURVEY RESPONSES MONTHLY
Additional responses
are sold in packs of 1000 for
‍$29 a month
Everything in Essential, and:

  • Survicate branding removed
  • Custom design (CSS)
  • Advanced targeting
  • Automated recurring surveys
  • Custom domain
  • Premium integrations: Marketo, Pardot, Salesforce
Ultimate
$349 /Month

Ultimate

  • $289 A MONTH, yearly
  • $349 A MONTH, monthly

A cost effective plan for extreme volumes of traffic and users
5000
SURVEY RESPONSES MONTHLY
Additional responses
are sold in packs of 5000 for
‍$42 a month


Everything in Professional, and:

  • Survey sampling
  • SAML SSO authentication
  • Data export API
  • Webhooks
Custom
Custom

Features:

  • Custom number of responses
  • Custom feature configuration
  • Workspaces for teams and projects
  • Access rights management

Support & services:

  • Phone support & priority chat queue
  • Dedicated onboarding & implementation
  • Custom SLA and DPA, PO & Invoicing
  • In-house custom design services
View Price Page
Standard
$200 /Year

$200 per Year billed Annually

$20 per Month billed Monthly

Features

  • Unlimited Responses
  • Unlimited Questions
  • 8 Question Types
  • OMR (Optical mark recognition)
  • HTR (Handwritten Text Recognition : recognize up to 3000 Fields per Month)
  • Data Visualizations and Exports
Pro
$500 /Year

$500 per Year billed Annually

$50 per Month billed Monthly

Features

  • Includes features of Standard plan, plus
  • HTR (Handwritten Text Recognition : recognize up to 9000 Fields per Month)
  • Priority Support
  • Remove PaperSurvey.io branding
View Price Page

SCREENSHOTS

Survicate Screenshots
PaperSurvey.io Screenshots

INTEGRATIONS

  • Intercom
  • WordPress
  • Klaviyo
  • ActiveCampaign
  • HubSpot CRM
  • Google Analytics
  • Segment
  • Pipedrive CRM
    NA

ALTERNATIVES

Top alternatives to Survicate

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio

Top alternatives to PaperSurvey.io

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio