Home/Survey/ User Feedback Software/SurveySparrow vs FeedbacQ
Updated on: October 16, 2021

Compare SurveySparrow vs FeedbacQ

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Overview

Summary

SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. ..read more

Feedbacq is a customer insight analysis and management tool that dives deep into the mindset of customers to unearth patterns and trends. Users have the ability to create and post simple and efficient surveys via the advanced web platform. They can consequently collect the requisite customer data through the associated iOS or Android apps. The feature of an intuitive web dashboard then makes it easy for users to analyze the responses of the customers. As a result, customer satisfaction can be boosted through actionable insights that neatly point out areas of improvement. The ideal users of Feedbacq can be managers and business owners in industries such as hotels, retail outlets, spa and salon, banking, airport, market research, healthcare and research, and more. Additional features include the ability to work offline, choose from multiple question types, customize the branding of every survey, deep analytics, multi-language support, and more. ..read more

Features

360 Degree Feedback

Custom Survey URLs

Data Analysis Tools

Email Distribution

Embeddable Survey

Kiosk Survey

Mobile Survey

Multiple Question Types

Offline Response Collection

Online Survey

Phone Survey

Question Branching

Question Library

Site Intercept Survey

Skip Logic

Support Audio / Images / Video

Survey Templates

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Palo Alto, CA / +1 (800) 481-0410

Kozhikode, Kerala / 0495 243 6677

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Everything you need to set your survey project in motion. Get a feel of the tool.

Features

  • Three Active Survey Projects
  • 50 Responses Per Month
  • 10 Questions Per Survey
  • Classic & Chat Surveys
  • Self Notifications
  • Custom Reports Filter
  • Workspaces
  • Share Via Link, Embed, QR Code
  • Response Notifications
  • Embedded Survey
  • Unlimited Users
  • 1500+ App Integrations With Zapier
  • 100 APIs Per Day
  • Microsoft Teams Integration
  • Google Analytics Integration
  • Slack Integration
Basic (Personal)
$39 /Month

All the integral features to get started with data collection

Features

  • Includes features of Free plan, plus
  • 300 Responses / Month
  • 900 Email Shares / Month
  • Unlimited Questions
  • Display Logic
  • Skip Logic
  • Scoring
  • 10,000 Contacts
  • Share Via Email, Social Media, Email Embed, Web URL
  • Schedule Close Date
  • Phone Number Validation
  • Data Exports (CSV, PDF, XLS)
  • Generate Custom Charts & Reports
  • 500 APIs Per Day
  • Google Sheets Integration
  • Facebook Pixel Integration

Add-ons

  • Additional Users : Custom
  • SMS Share : Custom
  • Raise API Limit : $49 per 1000 API’s per Day
  • Subaccounts : Custom
  • Offline Devices : $10 per Device per Month
Premium (Personal)
$59 /Month

Ideal for professionals. Meet all your survey requirements at once.

Features

  • Includes features of Basic plan, plus
  • 2k Responses / Month
  • 6k Email Shares / Month
  • Expressions
  • Case Management
  • Customizable Email Templates
  • Unlimited Contacts
  • SMS Share
  • Custom CSS
  • File Upload
  • Survey Redirects
  • Multiple Thank You Pages
  • Variables/Hidden Fields
  • Question & Answer Piping
  • Randomization
  • Recurring Surveys
  • Password Protected
  • Send Copy of Responses
  • Multi Lingual Surveys (Manual)
  • Accept Payments
  • Remove SurveySparrow Branding
  • Social Meta Tags
  • Cross Tabulation
  • Webhooks
  • 1000 APIs Per Day
  • monday.com Integration
  • HubSpot Integration
  • ActiveCampaign Integration
  • AWeber Integration
  • Mailchimp Integration
  • Includes features of Add-ons
Business
$149 /Month

Perfect for small teams. Premium features to grow your business seamlessly.

Features

  • 10k Responses / Month
  • 30k Email Shares / Month
  • 2 Users Included
  • White Labelling
  • Upload Logo & Fav Icon
  • Add Logo To Reports
  • Smart Contact List
  • Case Management
  • Share Via Email, Social, Email Embed, Link, QR Code, SMS
  • Constant Sum
  • Custom CSS
  • 1 Free Custom SSL
  • File Upload
  • Custom Domain Name
  • Export To SPSS
  • 24/5 Email & Chat Support
  • Phone Support
  • Multi-Lingual Surveys
  • 1000 APIs Per Day
  • Custom Workflows
  • Share Reports As Links
  • Survey Redirects
  • Multiple Thank You Pages
  • Variables/Hidden Fields
  • Question & Answer Piping
  • Randomization
  • Accept Payments
  • Customizable Email Templates
  • Send Reminders
  • Expressions
  • Cross Tabulation
  • Recurring Surveys
  • Password Protected Surveys
  • Send Copy of Responses
  • Social Meta Tags
  • monday.com Integration
  • HubSpot Integration
  • ActiveCampaign Integration
  • AWeber Integration
  • Mailchimp Integration
  • Slack Integration
  • Google Analytics Integration
  • Google Tag Manager Integration
  • Google Sheets Integration
  • Microsoft Teams Integration
  • Zendesk Integration
  • Includes features of Add-ons
Enterprise
$549 /Month

All-rounder solution for your enterprise. Elevate your experience management.

Features

  • Includes features of Business plan, plus
  • 50k Responses / Month
  • 150k Email Shares / Month
  • 10 Users Included
  • Executive Dashboard
  • Survey Catalog
  • SMTP Relay
  • Webhooks
  • Unlimited Contacts
  • Share Via Mobile SDK
  • User Management
  • Dedicated Customer Success Manager
  • Contacts Submission History
  • Unlimited Widgets
  • Word Cloud
  • Survey Throttling
  • Salesforce Integration
  • Intercom Integration
  • Includes features of Add-ons
Elite
Custom

Opted by businesses looking for a custom solution. Contact us for a personalized quote.

Features

  • Includes features of Enterprise plan, plus
  • Above 100k Responses/ Month
  • More than 10 Users
  • Custom Data Center
  • IP Whitelisting
  • Sub-Account Management
  • Single Sign-On (SAML)
  • Custom API Limits
  • Custom Billing
  • Mutual NDA
  • Dedicated Customer Success Manager
  • Password Policy
  • Audit Log
  • Includes features of Add-ons
NPS Free
Free

For early-stage start-ups. Your first step towards, building a brand.

Features

  • One Active NPS Project
  • 50 Responses / Month
  • 1 User Included
  • 1000 Contacts
  • Contacts Submission History
  • Insightful Dashboard
  • 1500+ App Integrations With Zapier
  • 3 Widgets
  • Share Via Link, Embed
  • 100 APIs Per Day
  • Unlimited Users
  • Embedded Survey
  • Microsoft Teams Integration
  • Google Analytics Integration
  • Slack Integration
NPS Basic
$149 /Month

Perfect for SMBs. Unleash the true power of NPS. Maximize efficiencies.

Features

  • Includes features of NPS Free plan, plus
  • Three Active NPS Projects
  • 1000 Responses / Month
  • 3000 Email Shares / Month
  • 2 Users Included
  • 10,000 Contacts
  • Advanced Follow-Up Question
  • Default Workflows
  • Smart Contact List
  • 5 Widgets
  • Share Via Email, In-App, Web Link, Email Embed, SMS & SDK
  • Tags & Themes
  • Webhooks
  • 1000 APIs Per Day
  • Data Exports (CSV, PDF, XLS)
  • Multi Lingual Surveys (Manual)
  • Facebook Pixel Integration
  • Google Analytics Integration
  • Google Tag Manager Integration
  • Google Sheets Integration
  • Includes features of Add-ons
NPS Premium
$349 /Month

Ideal for large brands. Enterprise-grade features. Custom Automations.

Features

  • Includes features of NPS Basic plan, plus
  • Seven Active NPS Projects
  • 10,000 Responses / Month
  • 30,000 Email Shares / Month
  • 5 Users Included
  • Unlimited Contacts
  • Additional Questions
  • White Labelling
  • Import Historical NPS® Data
  • Unlimited Widgets
  • Executive Dashboard
  • Custom Workflows
  • Case Management
  • Multi-Lingual NPS Surveys
  • NPS® Sentiment Analysis
  • Variables/Hidden Fields
  • Send Reminders
  • Multiple Thank You Pages
  • Custom Domain Name
  • Webhooks
  • 1000 APIs Per Day
  • Customizable Email Templates
  • Dedicated Customer Success Manager
  • Custom CSS
  • Intercom Integration
  • Salesforce Integration
  • HubSpot Integration
  • Mailchimp Integration
  • Includes features of Add-ons
NPS Enterprise
Custom

Opted by businesses looking for a custom solution. Contact us for a personalized quote.

Features

  • Includes features of NPS Premium plan, plus
  • Unlimited NPS Projects
  • More than 10k Responses/ Month
  • More than 10 Users
  • Custom Data Center
  • IP Whitelisting
  • Executive Dashboard
  • Sub-Account Management
  • Single Sign-On (SAML)
  • Custom API Limits
  • Custom Billing
  • SMTP Relay
  • Mutual NDA
  • Dedicated Customer Success Manager
  • Password Policy
  • Audit Log
  • Includes features of Add-ons
360 Assessments
$790 /Year

$79 per user assessment

For 10 Assessments

Features

  • 2 Admin Users
  • 360 Survey design & Customization
  • CSS Customization
  • Survey Scheduling
  • Set Auto-Close Date
  • Automated & Manual Reminders
  • Self, Peer, Manager & Custom Reviews
  • Personal Development Plans
  • Employee Friendly Feedback Reports
  • Custom Emails
  • Custom 360 Reports
  • Employee Portal
  • Webhooks
  • Download Responses as .CSV & .XLSX
  • Includes features of Add-ons

Based upon the Number of Assessments, the pricing plan varies.

View Price Page
Silver
Free

Features

  • Unlimited Surveys
  • Unlimited Questions Per Survey
  • 1000 Responses Per Survey
Gold
$19 /Month

Features

  • Includes features of Silver plan, plus
  • 24x7 Email Support (On Priority)
  • Custom Branding
  • Data Export (CSV,XLS)
  • Custom User Info Collection
Platinum
$39 /Month

Features

  • Includes features of Gold plan, plus
  • Phone Support
  • Multi Language Support
  • Slack Integration
  • Custom Analytics / Presentation
  • Password Protected Surveys
View Price Page

SCREENSHOTS

SurveySparrow Screenshots
View 20 screenshot(s)
FeedbacQ Screenshots
View 5 screenshot(s)

INTEGRATIONS

  • Intercom
  • WordPress
  • Slack
  • Stripe Billing
  • AWeber
  • MailChimp
  • Microsoft Power BI
  • Google Sheets
  • HubSpot CRM
  • Google Analytics
  • Salesforce
  • Zapier
  • Google Tag Manager
  • Intercom
  • Trello
  • Freshdesk
  • Asana
  • HubSpot CRM
  • Slack
  • Pipedrive
  • Zapier

ALTERNATIVES

Top alternatives to SurveySparrow

SurveyMonkey
SurveyMonkey
QuestionPro
QuestionPro
SoGoSurvey
SoGoSurvey
Alchemer
Alchemer
SurveyGizmo
SurveyGizmo

Top alternatives to FeedbacQ

SurveyMonkey
SurveyMonkey
QuestionPro
QuestionPro
SoGoSurvey
SoGoSurvey
Alchemer
Alchemer
SurveyGizmo
SurveyGizmo