Home/Survey/ User Feedback Software/SurveySensum vs CrowdsignalUpdated on: March 28, 2024

Compare SurveySensum vs Crowdsignal

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88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

SurveySensum is an AI-enabled customer experience management software, especially useful for clients having time constraints. For it helps them in launching surveys, analysing results and bringing to the authority’s notice important and notable insights. The software stands a right fit if the client has recently been hired to start or fix the CX in a growth stage company. Data safety is ensured by end-to-end encryption, AWS storage with extensive network security, offering clients the entire control of handling their data according to their liking. It also works for those new to CX and who desire to be relieved of the sudden responsibility of managing everything flawlessly. SurveySensum’s most sought-after products are the CX platform, online surveys, conversational analytics and Whatsapp surveys. Since SurveySensum is an integrated software, having over a thousand CX professionals and has risen the standards to a very elevated level. Thus for company and business managers including HR professionals, an automated solution like SurveySensum is no less than a saviour. ..show more

Crowdsignal is an intuitive survey tool that helps businesses create flexible and customised surveys as per convenience. It can also be used to create polls, forms and quizzes with 14 questions, including multiple-choice, Likert scales and free type. The tool allows users to customise the feel and look of individual surveys and polls besides creating brand-wise logos and colours in an inefficient manner. There are a variety of pre-made themes that companies can use or build a new one from scratch. Businesses can use their own URL to share their surveys or quizzes and watch their results in real-time. Moreover, they can also use filters to analyse essential data and view where their responses are coming from. The results can be exported to other people in PDF, Excel, CSV, XML or Google Docs formats. Crowdsignal provides Captcha, IP, password and Email protections in order to prevent automated bots from filling out the answers in the feedback. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Jakarta Selatan, Indonesia / +62 812 1150 0049

N/A

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
Free

CX Essentials

Features

  • 3 Surveys
  • 100 responses per month
  • Slack Integration
  • Manual Tagging
  • Collect Feedback from Website
  • Open API
Starter
$59 /Month

Jumpstart CX campaigns

Features

  • Includes features of Basic plan, plus
  • Unlimited Surveys
  • 2000 responses per month
  • 3 Team members
  • Advanced Email workflows
  • Unlimited Questions
  • SurveySensum Branding Removed
  • Survey logic (Display/Jump)
Professional
$229 /Month

Power-packed CX tools

Features

  • Includes features of Starter plan, plus
  • 10000 responses per month
  • 10 Team members
  • Open API
  • Integrations (Slack +Intercom/Hubspot)
  • Text Analysis
Enterprise
Custom

Personalised CX soultions

Features

  • Includes features of Pro plan, plus
  • Quarterly Research Insights
  • Close loop alert system
  • Implementation services
  • Unlimited Responses
  • Custom DashBoards
  • Collect via in-app, website, SMS & WhatsApp (New)
  • Custom CRM Integrations
Analytics
Custom

The AI-powered text analytics used to gain insights into data to drive better customer experiences.The software offers valuable strategic business insights on basis of request.

View Price Page
Free
Free

Features

  • Unlimited Questions, Surveys, Polls and Ratings
  • Collect up to 2,500 signals
  • Includes Crowdsignal branding
  • Limited data export
  • Embed your polls
Premium
$25 /Month

Features

  • Unlimited Questions, Surveys, Polls and Ratings
  • Collect unlimited signals
  • Includes Crowdsignal branding
  • Export your responses
  • Connect to Google Sheets to sync your data
  • 24/7 Email Support
  • Use restrictions to prevent duplicate responses
  • Video and audio file uploads
  • Use language packs for internationalization
  • Create surveys with branching/logic trees
  • Give others realtime access to responses and results
  • Instant notification of survey responses
Business
$59 /Month

Features

  • Unlimited Questions, Surveys, Polls and Ratings
  • Collect unlimited signals
  • No Crowdsignal branding
  • Export your responses
  • Connect to Google Sheets and other services
  • 24/7 Priority Email support
  • Use restrictions to prevent duplicate responses
  • Video and audio file uploads
  • Use language packs for internationalization
  • Create surveys with branching/logic trees
  • Give others realtime access to your responses and results
  • Instant notification of survey responses
  • Fully customizable CSS themes
  • Use your own domain name
  • Redirect traffic after submit
  • Email surveys up to 50k / month
  • Surveys on offline devices
  • Advanced API Access
Team
$29 /User/Month

billed Yearly

Features

  • Set up a 3 user team
  • Include features of the Business plan, plus
  • Collaborate on editing surveys, quizzes and other projects
  • Shared themes, survey templates and assets library
  • Let team members analyze, filter, and export results
  • Keep all company data in one place
View Price Page

SCREENSHOTS

SurveySensum Screenshots
View 4 screenshot(s)
Crowdsignal Screenshots
View 2 screenshot(s)

INTEGRATIONS

  • Intercom
  • Slack
  • HubSpot CRM
  • Salesforce
  • Zendesk Sell
  • Zapier
    NA

ALTERNATIVES

Top alternatives to SurveySensum

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio

Top alternatives to Crowdsignal

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio