Home/Survey/ User Feedback Software/SurveyMonkey vs SightMillUpdated on: March 29, 2024

Compare SurveyMonkey vs SightMill

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
79% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
79% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc. ..show more

SightMill is a comprehensive customer feedback software that brings all the gathered feedbacks under one roof. It offers tools to carry out surveys at different web-properties including emails, websites, SMS, and even events. It’s a GDPR compliant tool that keeps privacy in check while collecting customer feedback with their explicit consent. The software’s USP lies in offering surveys using Net Promoter Score (NPS) methodology. This helps businesses understand the effectiveness of their offerings through a single number. These surveys are pretty valuable, especially after launching a new product, price range, or engagement feature. All customer feedback is visible on the dashboard in real-time, enabling businesses to take quick and accurate actions based on user data. The dashboard is user-friendly and requires very less manual effort. SightMill allows easy integration with many popular tools including WordPress, Zendesk, Salesforce, Slack, and even Zapier, which opens up more possible connections. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Mateo, CA

London, United Kingdom

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Team Advantage (Business Plan)
$25 /User/Month

billed Yearly

Starting at 3 users

Features

  • Survey sharing with fine control over who can view and edit
  • Gather comments all in one place
  • Let team members analyze, filter, and export results
  • Notify others when you get new responses
  • Shared asset library for on-brand surveys
  • Add Contributor Seats
  • Add or reassign accounts at any time
  • Free integrations with popular collaboration apps
  • 10,000 responses per year
  • 24/7 Expedited email support
  • Quizzes with custom feedback
  • Custom logo, colors, and survey URL
  • Question and page skip logic
  • All data exports (CSV, PDF, PPT, SPSS, XLS)
  • Accept Payments
  • Advanced analyze features
  • SurveyMonkey industry benchmarks
Team Premier (Business Plan)
$75 /User/Month

billed Yearly

Starting with 3 users

Features

  • Survey sharing with fine control over who can view and edit
  • Gather comments all in one place
  • Let team members analyze, filter, and export results
  • Notify others when you get new responses
  • Shared asset library for on-brand surveys
  • Add Contributor Seats
  • Add or reassign accounts at any time
  • Free integrations with popular collaboration apps
  • 15,000 responses per year
  • Phone support and 24/7 email support
  • Quizzes with custom feedback
  • Custom logo, colors, and survey URL
  • Question and page skip logic
  • All data exports (CSV, PDF, PPT, SPSS, XLS)
  • Accept Payments
  • Advanced analyze features
  • SurveyMonkey industry benchmarks
  • Click map data visualization
  • Multilingual surveys
  • Sentiment analysis
  • Crosstabs
  • Unlimited filter and compare rules, data trends
  • Advanced survey logic tools
  • Block randomization
  • White label surveys
  • Survey completion redirect
  • Remove SurveyMonkey footer
  • Create private apps with direct API access
Enterprise (Business Plan)
Custom

Powerful admin tools, integrations, and collaboration features for your organization.

Features

  • Survey sharing with fine control over who can view and edit
  • Gather comments all in one place
  • Let team members analyze, filter, and export results
  • Notify others when you get new responses
  • Shared asset library for on-brand surveys
  • Advanced collaboration features
  • Add or reassign accounts at any time
  • Free integrations with popular collaboration apps
  • Contact Us
  • Phone Support and 24/7 Email Support
  • Quizzes with custom feedback
  • Custom logo, colors, and survey URL
  • Question and page skip logic
  • All data exports (CSV, PDF, PPT, SPSS, XLS)
  • Accept Payments
  • Advanced analyze features
  • SurveyMonkey industry benchmarks
  • Click map data visualization
  • Multilingual surveys
  • Sentiment analysis
  • Crosstabs
  • Unlimited filter and compare rules, data trends
  • Advanced survey logic tools
  • Block randomization
  • White label surveys
  • Survey completion redirect
  • Remove SurveyMonkey footer
  • Unlimited API access (Add-On)
  • Flexible plan types for multiple users
  • HIPAA-compliant features (Add-On)
  • Customization and branding
  • Integrations with Salesforce, Marketo, Eloqua, and Tableau (Add-On)
  • Admin dashboard and user management
  • Account control and migration
  • Enhanced governance and security features
  • Single sign-on (SSO)
  • Activity tracking through audit logs
  • Dedicated customer success manager
Standard (Personal Plan)
$99 /Month

Features

  • Unlimited number of surveys
  • Unlimited questions per survey
  • 1,000 responses per month*
  • 24/7 customer support via email
  • Quizzes with custom feedback
  • Custom logo, colors, and survey URL
  • Data exports (CSV, PDF, PPT, XLS)
  • Skip logic only
  • Text analysis

Note : *$0.80 per additional response.

Advantage (Personal Plan)
$32 /Month

$384.00 billed Yearly

Features

  • Unlimited number of surveys
  • Unlimited questions per survey
  • 5,000 responses per year*
  • 24/7 customer support via email
  • Quizzes with custom feedback
  • Custom logo, colors, and survey URL
  • Data exports (CSV, PDF, PPT, XLS)
  • Skip logic, question & answer piping
  • Text analysis & statistical significance
  • Advanced data exports (SPSS)
  • A/B testing, randomization, quotas
  • Custom variables
  • Accept Payments
  • File upload
  • SurveyMonkey industry benchmarks
Premier (Personal Plan)
$99 /Month

$1,188 billed Yearly

Features

  • Unlimited number of surveys
  • Unlimited questions per survey
  • 7,500 responses per year*
  • Phone support and 24/7 emal support
  • Quizzes with custom feedback
  • Custom logo, colors, and survey URL
  • Data exports (CSV, PDF, PPT, XLS)
  • Skip logic, question & answer piping
  • Text analysis & statistical significance
  • Advanced data exports (SPSS)
  • A/B testing, randomization, quotas
  • Custom variables
  • Accept Payments
  • File upload
  • SurveyMonkey industry benchmarks
  • Click map data visualization
  • Multilingual surveys
  • Sentiment analysis
  • Crosstabs
  • Unlimited filter and compare rules, data trends
  • Advanced branching & piping, block randomization
  • White label surveys
Targeted Responses
Others

Get survey responses from around the world in minutes with SurveyMonkey Audience

Features

  • Unlimited number of surveys
  • 50 questions per survey
  • Unlimited responses
  • 24/7 customer support via email
  • Custom colors & survey URL
  • Data exports (CSV, PDF, PPT, XLS)
  • Skip logic
  • Question & answer piping
  • A/B test text and images
  • Hide SurveyMonkey footer
  • Multilingual surveys
View Price Page
Primer
$25 /Month

The full pack for lower-volume start-ups

Features

  • 250 Surveys per month
  • 3 User license
  • 3 Survey Projects

All the plans include these features

  • Website NPS Surveys
  • Email NPS Surveys
  • Event NPS Surveys
  • Employee eNPS Surveys
  • Built-in Integrations
  • Help and support 24/7 via online chat or email
  • Full Webhooks API support
  • Add unlimited tags to segment and categorize
  • Create rules to automatically tag responses
  • Import /Export data
  • Customize text and design of surveys
  • Setup email surveys in a flash with our templates
  • Create in-app /web surveys with simple installation
  • WordPress plugin for instant setup on WP sites
  • Setup links to social media and review sites
  • Historic trend analysis tools
  • Generate and export reports
  • Setup alerts with workflows to inform in real-time
Starter
$49 /Month

Everything your team needs to deliver NPS programs

Features

  • 750 Surveys per month
  • 10 User license
  • 10 Survey Projects
  • Includes features of All plan

Growth
$99 /Month

When you work at scale or need a custom setup

Features

  • 2500 Surveys per month
  • 25 User license
  • 25 Survey Projects
  • Includes features of All plan

Professional
$199 /Month

Supporting more products and larger teams

Features

  • 5000 Surveys per month
  • 50 User license
  • 50 Survey Projects
  • Includes features of All plan
View Price Page

SCREENSHOTS

SurveyMonkey Screenshots
View 5 screenshot(s)
SightMill Screenshots
View 5 screenshot(s)

INTEGRATIONS

  • Gmail
  • Hubspot Marketing Hub
  • Dasheroo
  • Microsoft Teams
  • Slack
  • Hootsuite
  • Tableau
  • Adobe Marketo Engage
  • CleverReach
  • Slemma
  • Trello
  • Microsoft Excel
  • Google Forms
  • Google Sheets
  • Octoboard
  • Emma
  • Piktochart
  • Zapier
  • Automate.io
  • Klipfolio Dashboard
  • Eventbrite
  • Freshdesk
  • ActiveCampaign
  • Teamgate
  • MailChimp
  • Freshservice
  • Zoho Campaigns
  • DataHero
  • Zoho CRM
  • HubSpot CRM
  • Salesforce
  • Shopify
  • Mad Mimi
  • Benchmark Email
  • Microsoft Word
  • Crazy Egg
  • DiscoverText
    NA

ALTERNATIVES

Top alternatives to SurveyMonkey

Alchemer
Alchemer
MailChimp
MailChimp
Jotform
Jotform
Microsoft Forms
Microsoft Forms
Typeform
Typeform

Top alternatives to SightMill

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio