Home/Survey/ User Feedback Software/SurveyMonkey vs JotformUpdated on: March 29, 2024

Compare SurveyMonkey vs Jotform

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc. ..show more

Jotform comes with the options of creating excellent forms for many uses, including registration, payment, HIPAA-compliance, etc. It has a very intuitive layout depending on what you actually want to use it for. It is very easy to set up with form builder that helps to create customised ones to suit the purpose. It comes with loads of features like email alerts that notify the user each time a visitor or consumer fills up a form. And since the forms can be integrated with payment gateways, the registration can include payment options too. It comes inbuilt with a wide range of professional templates for the forms to allow a quick jumpstart for new users. Jot Forms can even be used to enable evaluations post the registration or service to provide better insights for the organisation. Hence, with the HIPAA compliance, that allows collecting sensitive data, Jotform is good to go for all the organisations. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Mateo, CA

San Francisco, California

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Team Advantage (Business Plan)
$25 /User/Month

billed Yearly

Starting at 3 users

Features

  • Survey sharing with fine control over who can view and edit
  • Gather comments all in one place
  • Let team members analyze, filter, and export results
  • Notify others when you get new responses
  • Shared asset library for on-brand surveys
  • Add Contributor Seats
  • Add or reassign accounts at any time
  • Free integrations with popular collaboration apps
  • 10,000 responses per year
  • 24/7 Expedited email support
  • Quizzes with custom feedback
  • Custom logo, colors, and survey URL
  • Question and page skip logic
  • All data exports (CSV, PDF, PPT, SPSS, XLS)
  • Accept Payments
  • Advanced analyze features
  • SurveyMonkey industry benchmarks
Team Premier (Business Plan)
$75 /User/Month

billed Yearly

Starting with 3 users

Features

  • Survey sharing with fine control over who can view and edit
  • Gather comments all in one place
  • Let team members analyze, filter, and export results
  • Notify others when you get new responses
  • Shared asset library for on-brand surveys
  • Add Contributor Seats
  • Add or reassign accounts at any time
  • Free integrations with popular collaboration apps
  • 15,000 responses per year
  • Phone support and 24/7 email support
  • Quizzes with custom feedback
  • Custom logo, colors, and survey URL
  • Question and page skip logic
  • All data exports (CSV, PDF, PPT, SPSS, XLS)
  • Accept Payments
  • Advanced analyze features
  • SurveyMonkey industry benchmarks
  • Click map data visualization
  • Multilingual surveys
  • Sentiment analysis
  • Crosstabs
  • Unlimited filter and compare rules, data trends
  • Advanced survey logic tools
  • Block randomization
  • White label surveys
  • Survey completion redirect
  • Remove SurveyMonkey footer
  • Create private apps with direct API access
Enterprise (Business Plan)
Custom

Powerful admin tools, integrations, and collaboration features for your organization.

Features

  • Survey sharing with fine control over who can view and edit
  • Gather comments all in one place
  • Let team members analyze, filter, and export results
  • Notify others when you get new responses
  • Shared asset library for on-brand surveys
  • Advanced collaboration features
  • Add or reassign accounts at any time
  • Free integrations with popular collaboration apps
  • Contact Us
  • Phone Support and 24/7 Email Support
  • Quizzes with custom feedback
  • Custom logo, colors, and survey URL
  • Question and page skip logic
  • All data exports (CSV, PDF, PPT, SPSS, XLS)
  • Accept Payments
  • Advanced analyze features
  • SurveyMonkey industry benchmarks
  • Click map data visualization
  • Multilingual surveys
  • Sentiment analysis
  • Crosstabs
  • Unlimited filter and compare rules, data trends
  • Advanced survey logic tools
  • Block randomization
  • White label surveys
  • Survey completion redirect
  • Remove SurveyMonkey footer
  • Unlimited API access (Add-On)
  • Flexible plan types for multiple users
  • HIPAA-compliant features (Add-On)
  • Customization and branding
  • Integrations with Salesforce, Marketo, Eloqua, and Tableau (Add-On)
  • Admin dashboard and user management
  • Account control and migration
  • Enhanced governance and security features
  • Single sign-on (SSO)
  • Activity tracking through audit logs
  • Dedicated customer success manager
Standard (Personal Plan)
$99 /Month

Features

  • Unlimited number of surveys
  • Unlimited questions per survey
  • 1,000 responses per month*
  • 24/7 customer support via email
  • Quizzes with custom feedback
  • Custom logo, colors, and survey URL
  • Data exports (CSV, PDF, PPT, XLS)
  • Skip logic only
  • Text analysis

Note : *$0.80 per additional response.

Advantage (Personal Plan)
$32 /Month

$384.00 billed Yearly

Features

  • Unlimited number of surveys
  • Unlimited questions per survey
  • 5,000 responses per year*
  • 24/7 customer support via email
  • Quizzes with custom feedback
  • Custom logo, colors, and survey URL
  • Data exports (CSV, PDF, PPT, XLS)
  • Skip logic, question & answer piping
  • Text analysis & statistical significance
  • Advanced data exports (SPSS)
  • A/B testing, randomization, quotas
  • Custom variables
  • Accept Payments
  • File upload
  • SurveyMonkey industry benchmarks
Premier (Personal Plan)
$99 /Month

$1,188 billed Yearly

Features

  • Unlimited number of surveys
  • Unlimited questions per survey
  • 7,500 responses per year*
  • Phone support and 24/7 emal support
  • Quizzes with custom feedback
  • Custom logo, colors, and survey URL
  • Data exports (CSV, PDF, PPT, XLS)
  • Skip logic, question & answer piping
  • Text analysis & statistical significance
  • Advanced data exports (SPSS)
  • A/B testing, randomization, quotas
  • Custom variables
  • Accept Payments
  • File upload
  • SurveyMonkey industry benchmarks
  • Click map data visualization
  • Multilingual surveys
  • Sentiment analysis
  • Crosstabs
  • Unlimited filter and compare rules, data trends
  • Advanced branching & piping, block randomization
  • White label surveys
Targeted Responses
Others

Get survey responses from around the world in minutes with SurveyMonkey Audience

Features

  • Unlimited number of surveys
  • 50 questions per survey
  • Unlimited responses
  • 24/7 customer support via email
  • Custom colors & survey URL
  • Data exports (CSV, PDF, PPT, XLS)
  • Skip logic
  • Question & answer piping
  • A/B test text and images
  • Hide SurveyMonkey footer
  • Multilingual surveys
View Price Page
Starter
Free

Features

  • 5 Forms Form Limit
  • 100 Monthly Submissions
  • 100 MB Available Space
  • 1,000 Monthly Form Views
  • 500 Total Submission Storage
  • 100 Fields per form
  • 10 Monthly Payment Submissions
  • 10 Monthly Signed Documents
  • 1 User per Team
  • Jotform Branding
Bronze
$39 /Month

Features

  • 25 Forms Form Limit
  • 1,000 Monthly Submissions
  • 1 GB Available Space
  • 10,000 Monthly Form Views
  • 10,000 Total Submission Storage
  • 250 Fields per form
  • 100 Monthly Payment Submissions
  • 100 Monthly Signed Documents
  • 1 User per Team
  • No Branding
Silver
$49 /Month

Features

  • 50 Forms Form Limit
  • 2,500 Monthly Submissions
  • 10 GB Available Space
  • 100,000 Monthly Form Views
  • 25,000 Total Submission Storage
  • 500 Fields per form
  • 250 Monthly Payment Submissions
  • 250 Monthly Signed Documents
  • 1 User per Team
  • No Branding
Gold
$129 /Month

Features

  • 100 Forms Form Limit
  • 10,000 Monthly Submissions
  • 100 GB Available Space
  • 1,000,000 Monthly Form Views
  • 100,000 Total Submission Storage
  • 1,000 Fields per form
  • 1,000 Monthly Payment Submissions
  • 1,000 Monthly Signed Documents
  • 1 User per Team
  • HIPAA Compliance Available
  • No Branding
Enterprise
Custom

Multiuser Platform with user management

Features

  • Unlimited Form Limit
  • Unlimited Monthly Submissions
  • Unlimited Available Space
  • Unlimited Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Fields per form
  • Unlimited Monthly Payment Submissions
  • Unlimited Monthly Signed Documents
  • Unlimited Users and Teams
  • HIPAA Compliance Features Available
  • Service Level Agreements (SLA)
  • Custom Domain
  • Priority Real-Time Support
  • Local Data Residency Option
  • Single Sign-On (SSO) Integrations
View Price Page

SCREENSHOTS

SurveyMonkey Screenshots
View 5 screenshot(s)
Jotform Screenshots
View 6 screenshot(s)

INTEGRATIONS

  • Gmail
  • Hubspot Marketing Hub
  • Dasheroo
  • Microsoft Teams
  • Slack
  • Hootsuite
  • Tableau
  • Adobe Marketo Engage
  • CleverReach
  • Slemma
  • Trello
  • Microsoft Excel
  • Google Forms
  • Google Sheets
  • Octoboard
  • Emma
  • Piktochart
  • Zapier
  • Automate.io
  • Klipfolio Dashboard
  • Eventbrite
  • Freshdesk
  • ActiveCampaign
  • Teamgate
  • MailChimp
  • Freshservice
  • Zoho Campaigns
  • DataHero
  • Zoho CRM
  • HubSpot CRM
  • Salesforce
  • Shopify
  • Mad Mimi
  • Benchmark Email
  • Microsoft Word
  • Crazy Egg
  • DiscoverText
  • Akita
  • Slack
  • Stripe Billing
  • Tray.io
  • Box
  • Microsoft OneDrive for Business
  • Egnyte
  • Basecamp
  • Trello
  • Microsoft Excel
  • Google Sheets
  • PayPal
  • PayU
  • iContact
  • Wrike
  • Smartsheet
  • SendinBlue
  • Zapier
  • Microsoft Power Automate
  • Automate.io
  • PieSync
  • Authorize.Net
  • Google Calendar
  • Mollie
  • Venmo for Business
  • IFTTT
  • BluePay
  • Campaign Monitor
  • MailChimp
  • Adobe Sign
  • SendGrid
  • Constant Contact
  • Braintree Direct
  • ClinchPad
  • Evernote
  • GetResponse
  • Platformly
  • ConvertKit
  • Paymo
  • Alore CRM
  • VerticalResponse
  • Mad Mimi
  • noCRM.io
  • Discord Stages
  • Citrix Podio
  • Gmail
  • monday.com
  • PayJunction
  • Dropbox Business
  • Asana
  • ClickUp
  • AWeber
  • Skrill
  • Weebly
  • MailerLite
  • Paysafe
  • Freshbooks
  • Zoom
  • Joomla
  • Freshdesk
  • MongoDB
  • ActiveCampaign
  • Visme
  • EngageBay
  • GoToWebinar
  • Klaviyo
  • Zoho CRM
  • Google Drive
  • Knack
  • HubSpot CRM
  • Salesforce
  • Airtable
  • Pipedrive CRM

ALTERNATIVES

Top alternatives to SurveyMonkey

Alchemer
Alchemer
MailChimp
MailChimp
Jotform
Jotform
Microsoft Forms
Microsoft Forms
Typeform
Typeform

Top alternatives to Jotform

Cognito Forms
Cognito Forms
Formstack
Formstack
DocuSign
DocuSign
SurveyMonkey
SurveyMonkey
Microsoft Forms
Microsoft Forms