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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyMonkey logo
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Jotform logo
Online Form Builder Software

4.4 1,458 user ratings

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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Typeform logo
Online Form Builder Software

4.4 1,652 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Google Forms logo
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Overview

Description One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc. Read more Jotform comes with the options of creating excellent forms for many uses, including registration, payment, HIPAA-compliance, etc. It has a very intuitive layout depending on what you actually want to use it for. It is very easy to set up with form builder that helps to create customised ones to suit the purpose. It comes with loads of features like email alerts that notify the user each time a visitor or consumer fills up a form. And since the forms can be integrated with payment gateways, the registration can include payment options too. It comes inbuilt with a wide range of professional templates for the forms to allow a quick jumpstart for new users. Jot Forms can even be used to enable evaluations post the registration or service to provide better insights for the organisation. Hence, with the HIPAA compliance, that allows collecting sensitive data, Jotform is good to go for all the organisations. Read more TypeForm makes it very easy for any online business to collect data by offering its responsive and intuitive forms on every device, be it desktop, tablet or smartphones. It allows creating questionnaires for surveys like never before as it predicts the questions as the user types. It can accommodate unlimited questions for its paid version, though the number is limited to 10 per form for the basic free version. It enables collection of payments via gateways to make things more convenient for the users, and of course, with the calculation feature as well. It has email alerts for every filled up form, but besides this, it can even be integrated with MailChimp. Apart from this, it offers integration with other tools like HubSpot, Zapier etc. Hence, with its unlimited responses and advanced builder, it turns out to be an amazing option. Read more Google excels in the online form builder arena like any other field. Google Forms come as a part of the Google Drive Suite that features tools like Docs, Sheets, etc. There is a pretty good number of pre-installed themes to choose from to cater to all the segments, be it survey, registration, contact, etc. It has a straightforward building user interface and much easy to use. The users can include multiple question types, including short answers, multiple choices, dropdowns, checkboxes, etc. It even has a photo and video field. Each of the fields has a copy button, in case the users need to add a similar question to different forms. Responses can be received over the email or collected in Google Sheets. After the form has been made, the users can add collaborators by sharing and can even embed it in websites using the code. Hence, with ease of usage, it is definitely the easiest way to get going with the survey or registration. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $25.00. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $34.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $17.00. Offers Custom plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    100%
  • Momentum
    64%
  • Popularity
    100%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    91%
  • Momentum
    68%
  • Popularity
    99%

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    93%
  • Momentum
    66%
  • Popularity
    91%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    89%
  • Momentum
    65%
  • Popularity
    66%
SaaSworthy Awards # 1 Most Worthy # 2 Highly Rated # 1 Most Worthy # 6 Highly Rated # 2 Most Worthy # 4 Highly Rated # 7 Highly Rated # 19 Fastest Growing

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 7,696 user ratings
4.4/5 1,458 user ratings
4.4/5 1,652 user ratings
4.6/5 5,950 user ratings
Rating Distribution
  • Excellent

    58.7%
  • Very Good

    26.5%
  • Average

    6%
  • Poor

    1.3%
  • Terrible

    7.6%
  • Excellent

    71.7%
  • Very Good

    18.1%
  • Average

    1%
  • Poor

    1.3%
  • Terrible

    8%
  • Excellent

    71.4%
  • Very Good

    16.6%
  • Average

    2.2%
  • Poor

    2.1%
  • Terrible

    7.7%
  • Excellent

    66.2%
  • Very Good

    28.6%
  • Average

    4.6%
  • Poor

    0.5%
  • Terrible

    0%
User Sentiments

    Ease of Use, Intuitive Interface, Variety of Question Types, Comprehensive Data Analysis Tools

    Misleading Pricing Structure, Limited Free Features, Aggressive Auto-Renewal Policy, Poor Customer Service

    User-Friendly Interface, Extensive Template Library, Extensive Integrations, Excellent Customer Support

    Frequent Account Logouts, Limited Customization Options for Smaller Businesses, Occasional Support Inconsistencies, Mobile App Functionality Issues

    Ease of Use, Visually Appealing Design, Extensive Integrations, Mobile Friendly Forms

    Limited Features in Free Plan, Lack of Advanced Customization, Inconsistent Technical Support, Occasional Technical Issues

    Ease of Use, Free of Cost, Data Collection efficiency, Integration with Google Sheets

    Limited Design Customization, Lack of Advanced Features, Limited Offline Functionality, Limited Question Types

Review Summary

Overall, users praise SurveyMonkey's user-friendly interface, ease of use, and wide range of features and question types. It is particularly valued for its ability to create and distribute surveys quickly and easily, making it popular among individuals, small businesses, and large enterprises alike. The platform's reporting and analytics capabilities are also well-received, providing valuable insights into survey results. However, some users have reported occasional glitches and technical difficulties with the platform, as well as a lack of advanced features and customization options, which may limit its suitability for more complex survey needs.

Jotform's user reviews reveal a mixed bag of experiences. While many users praise its ease of use, customizable forms, and mobile-friendly interface, others express concerns about its pricing structure, limited features, and occasional glitches. Many users find the form-building process straightforward and appreciate the drag-and-drop functionality. However, some users encounter difficulties when trying to implement more advanced features. Additionally, several users mention that Jotform's pricing can be confusing and that they were not fully aware of the costs involved before signing up.

Typeform users praise its user-friendly interface, ease of use, and wide range of features. Many reviewers highlight its intuitive drag-and-drop builder, which allows users to create visually appealing forms without coding knowledge. Additionally, the platform's customization options, integrations with various tools, and mobile responsiveness are commonly mentioned as strengths. However, some users express concerns about the pricing structure, occasional technical glitches, and limited reporting capabilities. Overall, Typeform is well-received for its user-centric design, ease of use, and feature-rich platform, making it a popular choice for businesses seeking user-friendly form-building solutions.

Overall, Google Forms is a user-friendly and versatile form builder that allows users to easily create and customize forms for various purposes. It offers a wide range of features, including templates, drag-and-drop functionality, conditional logic, and collaboration tools. Users appreciate its ease of use, integration with other Google products, and the ability to share and collaborate on forms. However, some users have reported occasional issues with data loss, limited customization options, and the lack of advanced features found in more comprehensive form builder tools.

Pros & Cons
  • User-friendly interface and intuitive tools
  • Wide range of features and question types
  • Robust reporting and analytics capabilities
  • Occasional glitches and technical difficulties
  • Lack of advanced features and customization options
  • Easy to use form builder with drag-and-drop functionality
  • Wide range of templates and integrations
  • HIPAA compliance for collecting sensitive data
  • Confusing pricing structure
  • Limited features compared to more advanced form builders
  • Occasional glitches
  • Responsive and intuitive forms on all devices
  • Predictive question feature for surveys
  • Unlimited responses and advanced builder
  • Limited number of questions in the free version
  • Pricing can be confusing
  • Occasional technical glitches
  • Straightforward user interface and easy to use
  • Multiple question types and photo/video fields
  • Collaboration and embedding options
  • Limited customization options
  • Occasional data loss issues
  • Lack of advanced features found in more comprehensive form builders
  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $25.00. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $34.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $17.00. Offers Custom plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Team Advantage (Business Plan) $25.00 $25.00 per user / month

Team Premier (Business Plan) $75.00 $75.00 per user / month

Enterprise (Business Plan) Custom

Standard (Personal Plan) $99.00 $99.00 per month

Advantage (Personal Plan) $32.00 $32.00 per month

Premier (Personal Plan) $99.00 $99.00 per month

Targeted Responses Others

Starter Free

Bronze $34.00 $39.00 per month

Silver $39.00 $49.00 per month

Gold $99.00 $129.00 per month

Enterprise Custom

Basic $17.00 $24.00 per month

Plus $35.00 $48.00 per month

Business $58.00 $80.00 per month

Enterprise Custom

Google Forms Free

 
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Screenshots & Videos

Screenshots SurveyMonkey screenshot
+ 4 More
Form Builder screenshot
+ 5 More
Not Available Question branching
+ 3 More
Videos Video Thumbnail
+ 5 More
Video Thumbnail
+ 5 More
Video Thumbnail
+ 1 More
Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: San Mateo, CA Founded in: 1999 Located in: San Francisco, California Founded in: 2006 Located in: Barcelona, Spain Founded in: 2012 Located in: United States
Contact Details

Not available

https://www.surveymonkey.com/

Not available

https://www.jotform.com/

Not available

https://www.typeform.com/

Not available

https://www.google.com/forms/about/

Social Media Handles

Not available

FAQs

What are the key differences between SurveyMonkey, Jotform, Typeform, and Google Forms?

SurveyMonkey excels in professional survey creation, Jotform in form customization, Typeform in user-friendly design, and Google Forms in ease of use and integration with Google products.

Which product offers the most advanced features for complex survey needs?

SurveyMonkey offers advanced features such as skip logic, branching, and custom reporting, making it suitable for complex survey requirements.

How does the integration capabilities of these products compare?

SurveyMonkey integrates with a wide range of tools, including CRM, marketing automation, and analytics platforms, while Jotform and Typeform offer integrations with payment gateways, email marketing services, and project management tools.

Which product is best suited for collecting sensitive data?

Jotform offers HIPAA compliance, ensuring the secure collection and storage of sensitive data.

How do the pricing structures of these products differ?

SurveyMonkey and Typeform offer paid plans with varying features and limits, while Jotform and Google Forms have both free and paid options with different capabilities.

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