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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyLegend logo
NPS Software

4.5 972 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SatisMeter logo
NPS Software

3.7 2 user ratings

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Overview

Description SurveyLegend provides insights into customers’ needs and expectations with its dynamic, eye-catching, and customisable survey creation service. The software allows you to create, design, and configure a survey for any kind of questions and then share them with your target audience via email, SMS, blogs, Facebook, or Twitter. The SurveyLegend platform then analyses the responses as they come in to give you insightful data analytics in real time. The survey creation service is available in four different packages – Free, Pro, Business, and Legendary, each with a ton of options for customisations. From unlimited questions for every survey to the freedom to create your own on any device using the drag-and-drop editor, SurveyLegend is a truly versatile tool. Read more SatisMeter is a revolutionary, multi-channel platform that improves customer retention by collecting in-app feedback using the Net Promoter System. You would use it by asking it continously from every customer you have, with a first-time survey being timed at a moment where the customer already had a chance to fully experience the value of your product. You can use it after sales & support interactions, as a webinar & event feedback or after the user had an experience with a specific feature of your product. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $15.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $49.0. Offers Custom plan.
SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    95%
  • Momentum
    60%
  • Popularity
    88%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    65%
  • Momentum
    60%
  • Popularity
    82%
SaaSworthy Awards # 3 Highly Rated # 4 Fastest Growing
Not Available

Features

Total Features
0 Features
21 Features
Common Features for All
    Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person
    Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
    Customer NPS Helps to track customer loyalty towards a specific brand or service
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences
    Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email
    Employee NPS Helps to measure employee engagement and loyalty towards a business
    Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
    Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
    Multi-language Support Available in multiple languages to support global customers
    Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar
    Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
    Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis
    Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
    Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
    Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
    Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor
    Text Analytics Improves customer engagement by analyzing the available text data
    Third-party Integration Offers synchronization with third-party applications
    Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person
    Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
    Customer NPS Helps to track customer loyalty towards a specific brand or service
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences
    Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email
    Employee NPS Helps to measure employee engagement and loyalty towards a business
    Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
    Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
    Multi-language Support Available in multiple languages to support global customers
    Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar
    Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
    Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis
    Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
    Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
    Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
    Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor
    Text Analytics Improves customer engagement by analyzing the available text data
    Third-party Integration Offers synchronization with third-party applications
  • + 18 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.5/5 972 user ratings
    3.7/5 2 user ratings
    Ratings Distribution
    • Excellent

      59.9%
    • Very Good

      33.4%
    • Average

      5.2%
    • Poor

      0.9%
    • Terrible

      0.6%
    • Excellent

      66.7%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      33.3%
    Review Summary

    SurveyLegend users appreciate its ease of use, comprehensive features, and excellent customer support. They find it user-friendly, even for beginners, and highlight the intuitive interface, well-organized layout, and helpful tutorials. The platform's extensive features, including survey creation, customization options, data analysis, and reporting capabilities, are highly praised. Users also commend the prompt and knowledgeable customer support, which is always ready to assist with any queries or issues. Overall, SurveyLegend is well-received for its user-friendliness, feature-richness, and exceptional customer service.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $15.0. Offers Free-forever plan.
    • Free Trial Available
    • Starts at $49.0. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter Free

    Pro $15.00 $19.00 per month

    Business $25.00 $39.00 per month

    Legendary $65.00 $89.00 per month

    STARTUP $49.00 $49.00 per month

    GROWTH $99.00 $99.00 per month

    BUSINESS $299.00 $299.00 per month

    ENTERPRISE Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots screenshots
    + 5 More
    Dashboard
    + 2 More
    Videos
    + 1 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Malmo, Sweden - 211 22 Founded in: 2010 Located in: Prague, Czech Republic Founded in: 2014
    Contact Details

    +46-760 27 83 88

    https://www.surveylegend.com/

    Not available

    https://www.satismeter.com/

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