Home/Survey/ User Feedback Software/SurveyFoxy vs GetFeedbackUpdated on: March 28, 2024

Compare SurveyFoxy vs GetFeedback

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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

SurveyFoxy is a tool used for building Online User-friendly surveys. Create as many surveys as you wish using the available, pre-set templates, layouts and formatting options. You can use as many questions as you need with an unlimited number of responses to create the perfect survey to suit your purpose. You can also upload any file to your survey including videos and pictures to create a multimedia question. SurveyFoxy also features a special AE feature that enables user to combine different tools into one. You can also create a customized survey with the option to skip questions. All your surveys have intuitive dropdown menus to ease access and a feature that immediately send feedback on whether the question was answered correctly or not. Collect information from surveys and use available filters to create various graphs for further analysis. You can share your surveys with others via emails or social media links and other features include multi-lingual surveys, keyword rating, ability to share surveys for team collaboration etc. ..show more

GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

India / +91-8531888808

San Francisco, CA / +1 (415)-942-5981

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Red Fox
Free

Features

  • Multiple Survey
  • Number of question : Limited to 10 question per survey
  • Response count : 100 response per survey
  • Skippers on/off
  • Drag and Drop down UI
  • Live progress tracker
  • Expiration date
  • Templates
  • Multi language support
  • Emoji support
  • Linkers
  • QR generator
  • Collecting Filters
  • Save As
  • SSL/TLS encryption
  • Password protect survey
  • 24 x email support
  • Reference document
  • FAQ
Fennec Fox
$8 /Month

$8 per Month billed Annually or $10 per Month billed Monthly

Features

  • Includes features of Red Fox plan, plus
  • Number of question : Use as many questions you need to create the perfect survey or a quiz
  • Page limit : Unlimited pages
  • Response count : Unlimited response
  • Custom layout/ preset / formatting
  • Custom logo : Design your personalized survey by inserting a logo on the page
  • Custom thank you message
  • Net promoter score
  • Print analysis report
  • Single user record analysis
  • User info
  • Time/ date based response tracking
  • Priority email response
Grey Fox
$14 /Month

$14 per Month billed Annually or $18 per Month billed Monthly

Features

  • Includes features of Fennec Fox plan, plus
  • Multimedia questions
  • Custom footer image
  • Remove footer text
  • Custom themes : Premium theme and user custom theme limit 25
Arctic Fox
$35 /Month

$35 per Month billed Annually or $42 per Month billed Monthly

Features

  • Includes features of Grey Fox plan, plus
  • Multimedia response
  • Custom background image : Set your own background images to survey
  • Custom survey url
  • Custom redirect
  • Phone response
View Price Page
Essentials
Custom

Launch your CX program to deliver better customer experiences

Features

  • Customer Feedback Channels : Email, Website
  • Out-of-the-box CX surveys
  • Top-rated Salesforce integration
  • Pardot integration
  • Email notifications
  • Web audience targeting
  • CX reports (NPS, CSAT, CES)
  • Feedback context analysis
  • Text insights
Pro
Custom

Extend your CX program across key digital channels and business processes

Features

  • Customer Feedback Channels : Email, SMS, Website, Chat
  • Includes features of Essential plan, plus
  • Automations manager
  • CX program builder
  • Sentiment analysis
  • Webhooks
  • Slack integration
  • Custom branding
  • Unlimited seats for viewers
Ultimate
Custom

Scale your CX program to optimize the customer journey across all channels

Features

  • Customer Feedback Channels : Email, SMS, Chat, Website, Mobile App
  • Includes features of Pro plan, plus
  • Unlimited full seats
  • Single sign on (SSO)

Add-ons

  • Embedded listener
View Price Page

SCREENSHOTS

SurveyFoxy Screenshots
View 5 screenshot(s)
GetFeedback Screenshots
View 8 screenshot(s)

INTEGRATIONS

    NA
  • Slack
  • Acoustic Personalization
  • Campaign Monitor
  • Adobe Analytics
  • Tealium iQ
  • AB Tasty
  • Google Analytics
  • Salesforce
  • Optimizely
  • Zapier
  • Zendesk Sell
  • Google Tag Manager
  • Jira

ALTERNATIVES

Top alternatives to SurveyFoxy

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio

Top alternatives to GetFeedback

SurveyMonkey
SurveyMonkey
Qualtrics Core XM
Qualtrics Core XM
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro