Compare Support Hub vs Reamaze

Summary

Support hub is an ideal help desk software that lets businesses easily deal with customer support tickets, collect customers information and create a knowledge base to offer the best possible support for the businesses. This software allows individuals to handle customer support tickets easily and formulate a knowledge database and stay in contact with other platforms that the individuals use to keep their business grow. Support Hub is an All-in-One solution that comprises various features that include canned responses that save and reuse some common replies to enhance the response time. You can easily remove and export and import customer information directly from the admin panel through the customer management feature. And through the knowledge base feature, you can immediately create comprehensive documentation, so your customers can easily find the answer that they are looking for. Support hub also integrates with Envato integration that lets customers connect with their Envato account to provide a better support experience. With Support Hub, users can additionally set up an auto-responder to inform their consumers that they are unavailable or on vacation. ..show more

Reamaze is an integrated customer service, live chat and helpdesk platform for online businesses that help them to deliver better service and engagement. The platform consolidates all the customer support channels and makes them respond faster. Reamaze combines live chat, email, video call, mobile SMS, social media VoIP and push notification conversations seamlessly so that the support team can focus on providing amazing customer experiences. It also helps teams to collaborate using assignments, notes and shared views. The platform’s help desk allows users to access multiple storefronts and websites, so they could easily connect with their customers. It also helps to attract and convert more customers using modern chat features, dealing with them in real-time and sending targeted messages for better engagement. Reamaze includes a live dashboard that monitors browsing activity, shopping data and geolocation on the brands’ site and messages them directly. ..show more

NA

• ManyChat
• Slack
• Upscope
• BigCommerce
• RingCentral Meetings
• GitHub
• ReCharge
• Aircall
• Octane AI
• Zapier
• PieSync
• WordPress
• ClickSend
• Omnisend
• ActiveCampaign
• Stripe Payments
• Twilio Flex
• LoyaltyLion
• MailChimp
• Klaviyo
• Yotpo
• JustCall
• WooCommerce
• Google Analytics
• Smile.io
• Shopify
• Pipedrive CRM
• Jira

Top alternatives to Support Hub

Braiv

Omegastream

Vodlix

Live Cut Switcher

Unscript AI

Top alternatives to Reamaze

Gorgias

Freshdesk

Help Scout

Zoho Desk

SysAid