Home/CRM Software/SugarCRM vs eWay-CRM
Updated on: May 26, 2022

Compare SugarCRM vs eWay-CRM

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SugarCRM
SugarCRM CRM Software
(1370 Ratings)
86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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SugarCRM

SugarCRM

CRM Software
(1370 Ratings)
86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Remove
84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Start Free Trial

Start Free Trial

Start Free Trial

Overview

Summary

SugarCRM is a CRM solution that tries to keep things as simple as possible with a clean and intuitive interface that gives you access to the main features as soon as you open it. This is part of its focus on providing a customer experience that goes above and beyond. SugarCRM can be deployed easily and integrated with your existing technology landscape. It also includes a raft of customizations so you can quickly automate business processes to help save you time and improve productivity. This CRM solution’s agile and flexible process management procedures helps you to respond to the competition quickly. It has low and predictable pricing, and the flexibility that you can be sure that there is a plan for your business. SugarCRM can help you speed up the pace of your deals through its quote management process, while tracking new customer interactions with its insights and reporting features. ..read more

eWay-CRM software is a platform that allows you to keep track of and exchange information about all of your customers and clients. The software includes features for keeping track of sales through emails, notes, and documents. With eWay-CRM, you may cooperate with your team to automate your sales pipeline for business workflows by collaborating on follow-up tasks. Your team has access to all of your contacts and businesses. It contains categories and custom fields, and it syncs with your smartphone. It has a built-in email tracking system. You get all deals and leads in one spot for your sales-related support. It works with Power BI, QuickBooks, and other programmes. It is compatible with Android and iOS mobile devices. It also provides you with reminders and automated workflows. You can keep track of your delivery and manage your tasks. A summary view of projects displays individual management goals, project profitability, invoicing and human resource planning, as well as financial results based on request type.. You can also control your company's marketing objectives. You can split your database and then quickly select a respondent list based on particular criteria. ..read more

Customer relationship management (CRM) can be summarised at its most basic level as the activity of managing contacts with customers and potential customers in order to boost sales and customer satisfaction. It also has the impact of improving the company's customer and market reputation. Companies used spreadsheets and lists to manage this process a few decades ago. CRM technology began to evolve in the early 1980s, with the advent of database marketing and the first contact management system. Without any development expertise, you can easily customise your CRM to work for you. You can edit deal stages, add as many columns as you like, manage many pipelines at the same time, and more. Integrate your email to communicate with your connections more effectively. Save time by automatically logging sent emails, keeping track of conversations, and using custom email templates. Receive automatic notifications when a lead opens or responds to an email so you can follow up at the appropriate moment. ..read more

EngageBay is an all-in-one marketing and sales CRM solution that helps businesses organize email contacts, monitor deals, grow sales, and build customer relationships. Users can get a complete view of every interaction ever had with their leads and get deep customer insights to the market and sell better. It allows users to design engaging emails and run email marketing campaigns easily with just a simple click of a button. Businesses can measure performance and get better click-through rates, thus helping to grow the business. Through the customizable forms feature, users can create simple and stylish forms on any device and dramatically improve their conversations. Users can choose from a wide range of landing page templates or create their pages in less than two minutes. The powerful email tracker helps to keep track of prospects actions and get notified the moment someone opens an email or clicks a link in the email. ..read more

Features

Call Logging

Contact Management

Customer Support

Lead Scoring

List Management

Marketing Automation

Product Catalog

Project Management

Quotes (Proposals)

Referral Tracking

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Cupertino, California / +1 877-842-7276

Kansas City, MO / +1 (816) 286-4322

Tel Aviv, Israel

Mountain House, California / +1 877-509-3570

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Sugar Market
$1000 /Month

$1000 per month for 10K contacts, billed annually

Features

  • Unlimited users
  • Unlimited emails and landing pages
  • Phone support
  • 4 Support-authorized contacts
Sugar Sell
$80 /User/Month

$80 Per user per month, 10 user minimum, billed annually

Features

  • 2 sandbox instances
  • 60 GB storage
  • Phone support
  • 4 Support-authorized contacts
Sugar Serve
$80 /User/Month

Per user per month, 10 user minimum, billed annually

Features

  • 2 sandbox instances
  • 60 GB storage
  • Phone support
  • 4 Support-authorized contacts
Sugar Enterprise
$85 /User/Month

$85 Per-user per month, 10 user minimum, billed annually

Features

  • Advanced workflow with SugarBPM
  • SQL-based reporting
  • Accelerated support SLAs
  • Support via phone and SugarCRM Support Portal
  • 4 Support-authorized contacts
Sugar Professional
$52 /User/Month

$52 Per-user per month, 10 user minimum, billed annually

Features

  • Standard support SLAs
  • Support via SugarCRM Support Portal
  • 2 Support-authorized contacts
Free
Free

For One User Only

Features

  • 200 MB Cloud Storage
  • No Mobile / Web Apps
  • Email Support Only
Basic
$24 /User/Month

$24 per User per Month billed Monthly

  • 10 GB Cloud Space (per company)

One-Time Payment : $369

  • Host on Your Own Server

Features

  • Outlook (Windows Only)
  • Supports Multiple Users
  • Advanced Customizations
  • Custom Fields
  • Custom Forms
  • Drop-Down Menus
  • Workflows
  • User Permissions
  • Premium Support
  • Free Updates
  • All Future Upgrades
  • Phone and Email Support
Essential
$28 /User/Month

$28 per User per Month billed Monthly

  • 10 GB Cloud Space (per company)
  • Mobile (iOS and Android)

One-Time Payment : $399

  • Host on Your Own Server
  • Mobile (iOS and Android)*

Features

  • Outlook (Windows Only)
  • Supports Multiple Users
  • 10 GB Cloud Space (per company)
  • Advanced Customizations
  • Custom Fields
  • Custom Forms
  • Drop-Down Menus
  • Workflows
  • User Permissions
  • Premium Support
  • Free Updates
  • All Future Upgrades
  • Phone and Email Support

Note : eWay-CRM Mobile* (a part of selected eWay-CRM Premium plans) is only provided to customers with on-going System Support. eWay-CRM Mobile update is not compatible with your old eWay-CRM Premium, will lose access to your mobile app.

Enterprise
$38 /User/Month

$38 per User per Month billed Monthly

  • 10 GB Cloud Space (per company)
  • Mobile (iOS and Android)

One-Time Payment : $539

  • Host on Your Own Server
  • Mobile (iOS and Android)*

Features

  • Outlook (Windows Only)
  • Mobile (iOS and Android)
  • Web
  • Add-in for Outlook 365
  • Supports Multiple Users
  • Advanced Customizations
  • Custom Fields
  • Custom Forms
  • Drop-Down Menus
  • Workflows
  • User Permissions
  • Premium Support
  • Free Updates
  • All Future Upgrades
  • Phone and Email Support
View Price Page
Individual
Free

Upto 2 seats, pricing varies based on number of seats

Features

  • Unlimited boards
  • Unlimited docs
  • 200+ templates
  • Over 20 column types
  • Up to 2 team members
  • iOS and Android apps
Basic
$24 /Month
  • $6 Per Seat Per Month Billed Yearly, $8 Per Seat Per Month Billed Monthly
  • Pricing varies based on the number of seats

Features

  • Includes Individual plus:
  • Unlimited free viewers
  • Unlimited items
  • 5 GB file storage
  • Prioritised customer support
  • Create a dashboard based on 1 board
Standard
$36 /Month
  • $10 Per Seat Per Month Billed Yearly, $12 Per Seat Per Month Billed Monthly
  • Pricing varies based on the number of seats

Features

  • Includes Basic plus:
  • Timeline & Gantt views
  • Calendar view
  • Guest access
  • Automations (250 actions per month)
  • Integrations (250 actions per month)
  • Create a dashboard that combines up to 5 boards
Pro
$81 /Month
  • $22 Per Seat Per Month Billed Yearly, $27 Per Seat Per Month Billed Monthly
  • Pricing varies based on the number of seats

Features

  • Includes Standard plus:
  • Private boards and docs
  • Chart view
  • Time tracking
  • Formula column
  • Dependency column
  • Automations (25,000 actions per month)
  • Integrations (25,000 actions per month)
  • Create a dashboard that combines up to 10 boards
Enterprise
Custom

Features

  • Includes Pro plus:
  • Enterprise-scale Automations & Integrations
  • Enterprise-grade security & governance
  • Advanced reporting & analytics
  • Multi-level permissions
  • Tailored onboarding
  • Premium support
  • Create a dashboard that combines up to 50 boards
View Price Page
Free
Free

Features

  • 1,000 Contacts & Companies
  • 1,000 Branded Emails per month
  • Contact Management
  • 360 Degree Contact View
  • Deals
  • Tasks
  • Email Tracking
  • Appointment Scheduling
  • Gsuite Integration
  • Live Chat
  • Conversational Inbox
Basic
$12.99 /User/Month

$7.79 per User per Month billed Biennial

Features

  • 10,000 Contacts
  • 10,000 Branded Emails
  • Includes features of Free plan, plus
  • Multiple Deal Tracks
  • Calling
  • Predictive Lead Score
  • 3rd Party Integrations
  • Tag Manager
Growth
$24.99 /User/Month

$14.99 per User per Month billed Biennial

Features

  • 20,000 Contacts
  • 20,000 Branded Emails
  • Includes features of the Basic plan, plus
  • Email Scheduler
  • Leader Board
  • Multi-Currency
  • Sales Automation
  • Products
  • Proposals
Pro
$49.99 /User/Month

$29.99 per User per Month billed Biennial

Features

  • 30,000 Contacts
  • 30,000 Branded Emails
  • Includes features of Crowth plan, plus
  • Proposal Analytics
  • Auto Dialer
  • Proposal Analytics
  • Role Management
  • Call Records
  • Call Scripts
  • Goals
  • Custom Reporting
View Price Page

SCREENSHOTS

SugarCRM Screenshots
View 2 screenshot(s)
eWay-CRM Screenshots
View 0 screenshot(s)
monday sales CRM by monday.com Screenshots
View 3 screenshot(s)
EngageBay Sales CRM Screenshots
View 7 screenshot(s)

INTEGRATIONS

    NA
  • WordPress
  • Microsoft Power BI
  • 3CX
  • TeamViewer
  • Tableau
  • Quickbooks
  • Zapier
  • Poll Everywhere
  • MailChimp
  • Postmark
  • Mailgun
  • Zapier
  • SendGrid
  • Xero

ALTERNATIVES

Top alternatives to SugarCRM

Pipedrive
Pipedrive
Vtiger
Vtiger
HubSpot CRM
HubSpot CRM
Zoho Books
Zoho Books
SuiteCRM
SuiteCRM

Top alternatives to eWay-CRM

Zoho CRM
Zoho CRM
Salesforce
Salesforce
Pipedrive
Pipedrive
SugarCRM
SugarCRM
Keap
Keap