Home/Compare/Subiz vs IVCbox
Updated on: February 22, 2020

Subiz vs IVCbox

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Overview

Summary

Subiz is a sales tool to help users attract and engage visitors and capture leads. Users can generate leads by automating their website's welcome messages to greet their customers and visitors and collect their information. Conversations can be auto-assigned to the right people, and the text can include media, product content, emoji, and other attachments. Users also receive access to slash rules and suggestions. For example, typing '/hi' in a chat would display defined suggestions to complete the statement. Customer data can be synced in from multiple channels, including Facebook messenger, and the customers can be classified and divided into groups. Customer care activities can be automated, and multiple workflows and customer interaction strategies can be set up based on tracked customer behaviour. Notifications are also present on both desktop and mobile devices and insights on data such as time, tags, agents and more can be accessed. ..read more

IVCbox offers products and solutions for businesses to connect with their customers, which include live chat, video call, and chatbot. To set up Live chat on their websites, users need to sign up for IVCbox and complete the registration after which they integrate the generated code into their websites. Customer conversation history is available on the cloud and can be viewed at a later date. It also allows for some customer management by letting the users maintain customer information such as names, email addresses, phone numbers, etc. Calling agents can also access and fill out the customer information. Video Chat lets users set up a video chat on their websites. The video conversations are also stored and are accessible on the cloud for reviews and analysis. Chatbot offers code-less Chatbot functionality to web pages for 24x7 support. Users can customize the products using various colors to suit the brand identity better. ..read more

Features

Agent Scheduling

Call Me Option

Co-Browsing

Knowledge Database

Offline Form

Persistent Chat

Shortcut Messages

Transfers

Video Chat

Visitor Targeting

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Hanoi, Vietnam / +84 2473.021.368

Newark, Delaware

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • Unlimited Conversation
  • View 5 users
  • 1 Rules
  • Automation Message Credit : 1000 Messages per Month
  • Automation Email Credit : 200 Emails per Month
  • Web Hook Credit : 1000 hooks per Month

All the Plans includes these Features

  • Install Subiz on multi websites
  • Multi Facebook fanpage Integration
  • Email Integration
  • Interaction inside dashboard
  • Canned Responses
  • Add agents into chats
  • Compatible on PC and phone
  • Visitor details
  • Conversation tagging
  • Distribute conversations to Agents
  • File and Media sharing
  • SSL secure connection
  • Visitors tracking
  • Banned visitors list
  • Communication History
  • Customize chat widget
  • Bubble button
  • Custom chat widget CSS
  • Auto detect widget language
  • Display Agent's names and profile photo
  • General reports
  • Conversation-based reports
  • Tag-based reports
  • Chat / Email Support : 24/7
  • Telephone Support
  • Installation Support
Standard
$9.59 /Month

$9.59 per Agent per Month billed Annually

$8.39 per Agent per Month billed 2 Years

$10.79 per Agent per Month billed 6 Months

$11.39 per Agent per Month billed 3 Months

$11.99 per Agent per Month billed Monthly

Features

  • Unlimited Conversation
  • Unlimited view users
  • 3 Rules
  • Automation Message Credit : 20000 Messages per Month
  • Automation Email Credit : 10000 Emails per Month
  • Web Hook Credit : 20000 Hooks per Month
  • Includes features of All Plan
Advanced
$16.8 /Month

$16.8 per Agent per Month billed Annually

$14.7 per Agent per Month billed 2 Years

$18.9 per Agent per Month billed 6 Months

$19.95 per Agent per Month billed 3 Months

$21 per Agent per Month billed Monthly

Features

  • Unlimited Conversation
  • Unlimited view users
  • Unlimited Rules
  • 20 Segment
  • Automation Message Credit : 50000 Messages per Month
  • Automation Email Credit : 30000 Emails per Month
  • Web Hook Credit : 50000 hooks per Month
  • Includes features of All Plan

View Price Page
Basic
Free

500 Conversations per Month

Features

  • Live Chat
  • Video Call
  • 14 days Conversation History
  • Upto 12 Agents
  • Upto 300 Customer Profiles
  • Quallity Assessment
  • Chatbot Assistant
Pro
$25 /Month

3000 Conversations per Month

Features

  • Chatbot
  • Unlimited Conversations History
  • API Access
  • Unlimited Customer Profiles
  • 24/7 Technical Support
  • Analytics
Team
$39 /Month

10000 Conversations per Month

Features

  • Includes features of Basic plan

View Price Page

SCREENSHOTS

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