Home/Cloud Communication Platforms/Stream Chat vs SendBird
Updated on: February 7, 2023

Compare Stream Chat vs SendBird

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Overview

Summary

Stream Chat is a tool that provides chat API and SDKs for custom messaging applications, thus enabling the user to build real-time chat quickly. The user can swiftly ship in-app messaging with the tool’s highly reliable chat infrastructure. The users can increase engagement in their community or even replace email for their team with Stream Chat’s in-app messaging service. The chat SDK feature allows the users to build live-chat applications or even their Slack alternative. The tool provides dynamic slash commands, files attachments, direct and group chats, Giphy integration, multi-tenancy, threads to keep the discussion organized, and even previews to help users share information. Stream Chat allows the users to add a live chat solution to Livestream. The tool’s AI-based auto-moderation will monitor the conversation and keep it civil. There is no limit to the number of live chat participants. Reactions and threads will enable the user to keep the conversation organized. Using Stream Chat’s react components, SDKs, and UI kits, users can create a powerful web-chat experience or even a mobile application using just a few code lines. ..read more

SendBird Calls APIs just works so your users get a great experience. Build modern messaging experiences with delivery receipts, offline messaging, presence, translation, moderation tools, and analytics. From healthcare to dating to customer service, building in-app voice and video have never been easier. Power live support right within your app’s messaging experience. Push notifications keep your customers informed and engaged. Connect buyers and sellers and drive more transactions. Integrate chat with your shopping cart, payment system, reviews platform, and more. ..read more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Boulder, Colorado

San Mateo, California

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Startup
$499 /Month

Startup

  • Core & Key Features - Everything is included
  • Monthly Active Users (MAU)* - 10,000/mo
  • MAU Overage Rate - $0.08 per user
  • Concurrent Included - 500
  • Concurrent Overage Rate - $0.75 per concurrent
  • Message Storage - Unlimited
  • Support Response - <30 mins
  • EDGE Network - Included
  • Advanced Moderation - Additional fees apply
  • Moderation Dashboard - Included
  • HIPAA, SOC 2, GDPR, ISO 27001 - Included
  • AI Image Moderation - Additional fees apply
  • Auto Translation - Additional fees apply
  • Multi-Tenant - Included
Standard
$1299 Custom

Standard

  • Core & Key Features - Everything is included
  • Monthly Active Users (MAU)* - 25,000/mo
  • MAU Overage Rate - $0.06 per user
  • Concurrent Included -1250
  • Concurrent Overage Rate - $0.65 per concurrent
  • Message Storage - Unlimited
  • Support Response - <30 mins
  • EDGE Network - Included
  • Advanced Moderation - Additional fees apply
  • Moderation Dashboard - Included
  • HIPAA, SOC 2, GDPR, ISO 27001 - Included
  • AI Image Moderation - Additional fees apply
  • Auto Translation - Additional fees apply
  • Multi-Tenant - Included
Premium
$2299 /Month

Premium

  • Core & Key Features - Everything is included
  • Monthly Active Users (MAU)* - 50,000/mo
  • MAU Overage Rate - $0.04 per user
  • Concurrent Included -2500
  • Concurrent Overage Rate - $0.55 per concurrent
  • Message Storage - Unlimited
  • Support Response - <30 mins
  • EDGE Network - Included
  • Advanced Moderation - Additional fees apply
  • Moderation Dashboard - Included
  • HIPAA, SOC 2, GDPR, ISO 27001 - Included
  • AI Image Moderation - Additional fees apply
  • Auto Translation - Additional fees apply
  • Multi-Tenant - Included
Enterprise
Custom

Enterprise

  • Core & Key Features - Everything is included
  • Monthly Active Users (MAU)* - 100,000+/mo
  • MAU Overage Rate - Custom
  • Concurrent Included - 5000+
  • Concurrent Overage Rate - Custom
  • Message Storage - Custom
  • Support Response - <30 mins
  • EDGE Network - Included
  • Advanced Moderation - Additional fees apply
  • Moderation Dashboard - Included
  • HIPAA, SOC 2, GDPR, ISO 27001 - Included
  • AI Image Moderation - Additional fees apply
  • Auto Translation - Additional fees apply
  • Multi-Tenant - Included
  • SAML / SSO / 2FA - Included
  • Shared Slack Channel - Add-on upgrade
  • 24/7 Emergency Phone - Add-on upgrade
  • Dedicated AWS Region Stack - Add-on upgrade
View Price Page
Starter 5K
$399 /Month

Features

  • 5K MAU
  • Modern messaging essentials
  • Basic moderation
  • Ticketed support

Pricing varies based on number of MAU

Pro 5K
$799 /Month

Features

  • Includes features of Starter plan, plus
  • Message translation
  • Advanced moderation & filters
  • Ticketed support

Pricing varies based on number of MAU

Enterprise
Custom

Features

  • Includes features of Pro plan, plus
  • Data export
  • Option for dedicated servers
  • Priority support

Pricing varies based on number of MAU

View Price Page

SCREENSHOTS

Stream Chat Screenshots
View 4 screenshot(s)
SendBird Screenshots
View 5 screenshot(s)

INTEGRATIONS

  • Slack
    NA

ALTERNATIVES

Top alternatives to Stream Chat

Octorate Channel Manager
Octorate Channel Manager
edna
edna
Syncify
Syncify
XComms
XComms
Bottle Message
Bottle Message

Top alternatives to SendBird

Pusher Beams
Pusher Beams
Agora Systems
Agora Systems
Firebase
Firebase
PubNub
PubNub
MessageBird
MessageBird