Home/Cloud Communication Platforms/Stream Chat vs PubNubUpdated on: April 19, 2024

Compare Stream Chat vs PubNub

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Overview

Summary

Stream Chat is a tool that provides chat API and SDKs for custom messaging applications, thus enabling the user to build real-time chat quickly. The user can swiftly ship in-app messaging with the tool’s highly reliable chat infrastructure. The users can increase engagement in their community or even replace email for their team with Stream Chat’s in-app messaging service. The chat SDK feature allows the users to build live-chat applications or even their Slack alternative. The tool provides dynamic slash commands, files attachments, direct and group chats, Giphy integration, multi-tenancy, threads to keep the discussion organized, and even previews to help users share information. Stream Chat allows the users to add a live chat solution to Livestream. The tool’s AI-based auto-moderation will monitor the conversation and keep it civil. There is no limit to the number of live chat participants. Reactions and threads will enable the user to keep the conversation organized. Using Stream Chat’s react components, SDKs, and UI kits, users can create a powerful web-chat experience or even a mobile application using just a few code lines. ..show more

PubNub is an advanced in-app chat and communication platform that enables companies to create a communication system of their own, bringing people together for remote work, eLearning, health services and more. With its standard messaging features, the software enables organisations to create direct, group and large scale chats, connecting with employees and customers alike. Also, geolocation APIs available within can be used to track car fleets, provision orders, check on drivers’ deliveries and perform matchmaking in dating apps. Engaging features loaded within PubNub can be used by companies to build scalable virtual and hybrid events, where they can invite an unlimited number of users. It also helps organisations to deliver the right information at the right time through real-time alerts and push notifications. The particular platform can also be used to connect and control IoT devices such as entertainment systems, thermostats, door locks and more. PubNub is fully compliant with the GDPR regulations and offers complete protection for users’ data. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Boulder, Colorado

San Francisco, CA / +1 415-223-7552

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Startup
$499 /Month

Startup

  • Core & Key Features - Everything is included
  • Monthly Active Users (MAU)* - 10,000/mo
  • MAU Overage Rate - $0.08 per user
  • Concurrent Included - 500
  • Concurrent Overage Rate - $0.75 per concurrent
  • Message Storage - Unlimited
  • Support Response - <30 mins
  • EDGE Network - Included
  • Advanced Moderation - Additional fees apply
  • Moderation Dashboard - Included
  • HIPAA, SOC 2, GDPR, ISO 27001 - Included
  • AI Image Moderation - Additional fees apply
  • Auto Translation - Additional fees apply
  • Multi-Tenant - Included
Standard
$1299 Custom

Standard

  • Core & Key Features - Everything is included
  • Monthly Active Users (MAU)* - 25,000/mo
  • MAU Overage Rate - $0.06 per user
  • Concurrent Included -1250
  • Concurrent Overage Rate - $0.65 per concurrent
  • Message Storage - Unlimited
  • Support Response - <30 mins
  • EDGE Network - Included
  • Advanced Moderation - Additional fees apply
  • Moderation Dashboard - Included
  • HIPAA, SOC 2, GDPR, ISO 27001 - Included
  • AI Image Moderation - Additional fees apply
  • Auto Translation - Additional fees apply
  • Multi-Tenant - Included
Premium
$2299 /Month

Premium

  • Core & Key Features - Everything is included
  • Monthly Active Users (MAU)* - 50,000/mo
  • MAU Overage Rate - $0.04 per user
  • Concurrent Included -2500
  • Concurrent Overage Rate - $0.55 per concurrent
  • Message Storage - Unlimited
  • Support Response - <30 mins
  • EDGE Network - Included
  • Advanced Moderation - Additional fees apply
  • Moderation Dashboard - Included
  • HIPAA, SOC 2, GDPR, ISO 27001 - Included
  • AI Image Moderation - Additional fees apply
  • Auto Translation - Additional fees apply
  • Multi-Tenant - Included
Enterprise
Custom

Enterprise

  • Core & Key Features - Everything is included
  • Monthly Active Users (MAU)* - 100,000+/mo
  • MAU Overage Rate - Custom
  • Concurrent Included - 5000+
  • Concurrent Overage Rate - Custom
  • Message Storage - Custom
  • Support Response - <30 mins
  • EDGE Network - Included
  • Advanced Moderation - Additional fees apply
  • Moderation Dashboard - Included
  • HIPAA, SOC 2, GDPR, ISO 27001 - Included
  • AI Image Moderation - Additional fees apply
  • Auto Translation - Additional fees apply
  • Multi-Tenant - Included
  • SAML / SSO / 2FA - Included
  • Shared Slack Channel - Add-on upgrade
  • 24/7 Emergency Phone - Add-on upgrade
  • Dedicated AWS Region Stack - Add-on upgrade
View Price Page
Starter
$49 /Month

Features

  • Monthly Active Users : 1500
  • Direct and Group Chats
  • User Presence
  • Unread Message Counts
  • Typing Indicators
  • Read Receipts
  • Message Reactions
  • Mobile Push Notifications
  • Access Controls
  • Encryption
  • Unlimited Concurrent Connections
  • Unlimited Channels
  • Message Storage
  • Unlimited devices
  • Up-Time Status Updates
  • Email Support

Support Plans

1. Gold : $500 per Month

  • Guaranteed Response within Business Hours : 4 hours
  • Support Availability : 24 * 5 support
  • Up-Time Status Updates
  • Email Support

2. Platinum : $1,500 per month

  • Guaranteed Response within Business Hours : 2 hours
  • Support Availability : 24 * 7 support
  • Up-Time Status Updates
  • Email Support
  • Phone Support
  • Slack Support

3. Customized Enterprise : $5,000 per month

  • Guaranteed Response within Business Hours : 1 hour
  • Includes features of Gold plan, plus
  • Quarterly ticket check-in
  • Dedicated Support Agent(via Zoom or Google Hangouts)
Custom
Custom

Features

  • Monthly Active Users : custom
  • Includes features of Starter plan, plus
  • PubNub Functions
  • GDPR Compliance
  • HIPAA Compliance
  • < 100ms worldwide latency
  • Volume-based discounts
  • Annual prepay options
  • Personalized services
  • 99.999% SLA
  • Includes features of Support Plan
View Price Page

SCREENSHOTS

Stream Chat Screenshots
View 4 screenshot(s)
PubNub Screenshots
View 2 screenshot(s)

INTEGRATIONS

  • Slack
    NA

ALTERNATIVES

Top alternatives to Stream Chat

Tidio Chat
Tidio Chat
Wowza Streaming Engine
Wowza Streaming Engine
CEQUENS
CEQUENS
Signalmash
Signalmash
Talk Magnet
Talk Magnet

Top alternatives to PubNub

Twilio Flex
Twilio Flex
Firebase
Firebase
SendBird
SendBird
Pusher Beams
Pusher Beams
Ably Realtime
Ably Realtime