Home/NPS Software/Startquestion vs SoluCXUpdated on: March 29, 2024

Compare Startquestion vs SoluCX

94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Startquestion
Startquestion NPS Software (100 Ratings)
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Startquestion

Startquestion

NPS Software (100 Ratings)
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Startquestion is an online survey and form generation platform that can be used to capture customer feedback, run employee evaluations and market research programs. Since enabling a good customer experience is an important attribute of any business organisation, it is essential that the particular emphasises thorough customer feedback. For that, Startquestion can be an appropriate tool. By utilising this platform, a company can measure NPS (Net Promoter Score), CSAT, CES and other metrics alike. Further, an organisation can use Startquestion to run a survey once, set up recurring surveys or collect transactional feedback. A company can also use this platform to easily gather employee insights at scale. Moreover, Startquestion offers usability surveys that help organisations improve the UX and inbuilt features of the websites, apps or products without any IT involvement. Also, the market research surveys provided by this platform enables companies to validate their products or services based on audience feedback. With more than 10 years of experience, the top-notch customer support of Startquestion helps companies to achieve the highest goals. ..show more

SoluCX is a cloud-based NPS Software. You can distribute the results of specific groups with exclusive access to your employees. See which operations, groups, units or employees have the best and worst NPS. Refine your analysis by filtering by levels, touchpoints, journeys, intervals, channels, etc. SoluCX offers several online reports for you to monitor performance and extract fundamental analysis to leverage the experience that your company provides. Build specific dashboards for each level of your organization with the information most relevant to them. ..show more

Features

Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Customer NPS Helps to track customer loyalty towards a specific brand or service

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences

Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email

Employee NPS Helps to measure employee engagement and loyalty towards a business

Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multi-language Support Available in multiple languages to support global customers

Offline Survey Allows users to complete the survey responses without requiring an internet connection.

Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar

Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations

Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.

SMS Surveys A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor

Text Analytics Improves customer engagement by analyzing the available text data

Third-party Integration Offers synchronization with third-party applications

Web Pop-up Survey Often referred to as an on-site or on-page survey that helps you take feedback of your website visitors.

Web Widget Survey Survey widgets that can be attached to your web page

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Warsaw, Poland

Sao Jose dos Campos, Brazil

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Start
$49 /Month

1000 survey responses, 1 user

For small organizations

Features

  • 50+ survey templates
  • Intuitive interface
  • All question types
  • Personalized branding
  • Question logic
  • Email/link/popup share
  • Cross tables
  • Excel and SPSS export
  • Segmentation
  • Email support
  • GDPR compliance
Business
$99 /Month

5000 completions, 1 user

For CX, HR, UX and market research professionals.

Features

  • Includes features of Start plan, plus
  • Recurring invitations
  • Company sender email address
  • Knowledge tests
  • Word and PowerPoint reports
  • Live dashboards
  • Targeted alerts
  • Email, chat, phone support
Team
$199 /Month

10,000 completions, 3 users

For teams and VoC programs.

Features

  • Includes features of Business plan, plus
  • Multiple users
  • Survey collaboration
  • Reporting automation
  • Placing the survey on your corporate domain
  • API and integrations
  • Answers tagging
Enterprise
Custom

10,000+ completions, 3+ users

Dedicated enterprise solutions

Features

  • Includes features of Team plan, plus
  • Custom integrations
  • Enterprise-class security
  • Limited access per IP
  • Read-only users
  • Customer Success Manager
  • Whitelabel
  • Custom SLA
  • Custom contract and invoicing
  • Custom DPA
  • SSL certificate for your domain
View Price Page
SoluCX
Custom

Features

  • Smart Survey
  • Multi-Channel
  • Real-Time Reports
  • Export all data for specific analyzes
  • Integrate with your CRM via API
View Price Page

SCREENSHOTS

Startquestion Screenshots
SoluCX Screenshots

ALTERNATIVES

Top alternatives to Startquestion

Zonka Feedback
Zonka Feedback
Trustmary
Trustmary
Customer.guru
Customer.guru
SatisMeter
SatisMeter
Emojics
Emojics

Top alternatives to SoluCX

Zonka Feedback
Zonka Feedback
Startquestion
Startquestion
Trustmary
Trustmary
Customer.guru
Customer.guru
SatisMeter
SatisMeter