Squadcast vs Opsgenie Comparison

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Squadcast

Incident Management Software

4.6 5 user ratings

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Opsgenie

Incident Management Software

4.6 362 user ratings

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Overview

Description

Squadcast is a platform to manage incidents. All-in-one solution for centralized alerts, notification rules, escalations, schedules, runbooks, and more. Collaborate with your team on the same workspace to solve issues. The software integrates with the Email, Datadog, Slack, Papertrail, New Relic, and more. Read more

Opsgenie is an on-call and alert management software. The tool is integrated with more than 200 monitoring tools such as ChatOps, collaboration tools, and ITSM. It enables users to centralize alerts and notifies the right people at the right time. Users can use Opsgenie to get a notification on multiple notification channels. It can fit into any workflow; users can customize on-call schedules and create routing rules to handle alerts based on their source. Users will gain insights into improvement and success areas in their on-call and alerting process using dynamic reporting and analytics. Users can correlate deployments and commit to incidents from the Opsgenie platform. Users can either use the standalone offering of the Opsgenie platform, which integrates into any dev or IT stack. It is also included in Jira Service Management’s cloud plans delivering complete ITSM with end-to-end incident management. It offers functionality and works on secure cloud infrastructure, which ensures the safety and seamless connectivity. Read more

Pricing Options

Free Trial Available
Starts at $9.0. Offers Free-forever plan.

Free Trial Available
Starts at $9.0. Offers Free-forever plan.

SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

82%
Reviews

75%
Momentum

62%
Popularity

82%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

84%
Reviews

92%
Momentum

63%
Popularity

85%

Features

Total Features	7 Features	6 Features
Common Features for All	Audit Trail A record of changes made in chronological order of a user or activity CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen. Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels. Incident Prioritization Sets priority levels by considering the severity and impact of incidents Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Real-time Dashboard Provides easy visualization of the latest data Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 4 More - Show Less	Audit Trail A record of changes made in chronological order of a user or activity CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen. Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels. Incident Prioritization Sets priority levels by considering the severity and impact of incidents Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Real-time Dashboard Provides easy visualization of the latest data Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 3 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.6/5 5 user ratings	4.6/5 362 user ratings
Ratings Distribution	Excellent 66% Very Good 29.3% Average 3.3% Poor 1% Terrible 0.3%	Excellent 66% Very Good 32.9% Average 0.6% Poor 0.3% Terrible 0.3%
Review Summary	Overall, users praise Squadcast's ease of use and excellent customer support. Reviewers commend its intuitive interface, making it accessible to users of all levels. They appreciate the software's helpful features, such as recording, editing, and publishing capabilities. Users highlight the reliability and stability of Squadcast, ensuring smooth remote recording sessions. Additionally, reviewers commend the responsive and knowledgeable customer support team who promptly address any issues or queries.	Overall, OpsGenie is highly praised for its user-friendly interface, customization options, and efficient incident management capabilities. It stands out for its ability to integrate with various tools and services, making it a versatile solution for a wide range of businesses. Users appreciate its flexibility, reliability, and the ability to streamline communication and collaboration during critical incidents. However, some reviewers have expressed concerns about the pricing and occasional glitches in the system.
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Pricing

Pricing Options	Free Trial Available Starts at $9.0. Offers Free-forever plan.	Free Trial Available Starts at $9.0. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Essential Free Pro $9.00 $12.00 per user / month Enterprise $19.00 $25.00 per user / month	Free Free Essentials $9.00 $11.00 per user / month Standard $19.00 $23.00 per user / month Enterprise $29.00 $35.00 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	StatusCast Incident Management Squadcast Vs StatusCast Incident Management PagerDuty 4.5 Based on 2074 Ratings Squadcast Vs PagerDuty Opsgenie 4.6 Based on 362 Ratings Squadcast Vs Opsgenie YetiCloud Squadcast Vs YetiCloud Incident.io 4.9 Based on 126 Ratings Squadcast Vs Incident.io	VictorOps 4.7 Based on 117 Ratings Opsgenie Vs VictorOps PagerDuty 4.5 Based on 2074 Ratings Opsgenie Vs PagerDuty StatusCast Incident Management Opsgenie Vs StatusCast Incident Management AlertOps 4.7 Based on 113 Ratings Opsgenie Vs AlertOps PagerTree Opsgenie Vs PagerTree
	View All Squadcast Alternatives	View All Opsgenie Alternatives