Home/Incident Management Software/Squadcast vs OnPageUpdated on: March 29, 2024

Compare Squadcast vs OnPage

86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Squadcast is a platform to manage incidents. All-in-one solution for centralized alerts, notification rules, escalations, schedules, runbooks, and more. Collaborate with your team on the same workspace to solve issues. The software integrates with the Email, Datadog, Slack, Papertrail, New Relic, and more. ..show more

OnPage is a secure smartphone app for incident alert management that allows response teams to monitor and manage incidents and get the most from their digital tech investments. It offers rock-solid escalation tools, on-call capabilities, and persistent notification service that are used by physicians and IT teams to guarantee that important alerts are never missed during the times of need. OnPage assists organizations with all of their important notification requirements, whether it's to decrease IT infrastructure downtime or reduce incident reaction time for healthcare professionals. With OnPage, critical alerts are always delivered to the appropriate responders at the perfect time. It simplifies communication processes and accelerates problem resolution for response teams. OnPage’s cutting-edge technology is used by hospitals, security operations centres (SOCs), DevOps, supply chain operations, and many other organisations to minimise communication resistance between team members and guarantee outstanding alarm response. It offers secure two-way communication and the texts are SSL encrypted and only message participants can see them. Additionally, you can eliminate manual mistakes by scheduling the on-call staff as an escalation group with OnPage. ..show more

Features

Audit Trail A record of changes made in chronological order of a user or activity

Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time

CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.

Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption

Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.

Incident Prioritization Sets priority levels by considering the severity and impact of incidents

Incident Reporting Helps in recording details of any unusual event that might occur at a project or job

Real-time Dashboard Provides easy visualization of the latest data

Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps

Safety Management Precautionary measure to ensure the risks are estimated and mitigated

Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

New York, New York

Waltham, Massachusetts / +1 781-916-0040

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Essential
Free

Features

  • Unlimited Email and Push Notifications
  • SMS Notifications: First 200 SMS Free Post this, $0.1 per SMS
  • Phone Notifications: First 200 Calls Free Post this, $0.2 per Call
  • Native Integrations with Event Sources
  • Event Severity Levels
  • Event Tags
  • Incident Routing Based on Event Attributes
  • Custom Integrations via API
  • On-Call Schedules
  • Schedule Overrides
  • Escalation Policies
  • Squads
  • Rule-Based Alert Suppression
  • Service Maintenance Windows
  • Alert Deduplication
  • Multiple Alert Sources for one Service
  • Role Based Access Control
  • API Request Limits
  • Knowledge Base
  • Data Retention: 6 Months
Pro
$12 /User/Month

Features

  • Free Stakeholders: Up to 10
  • Includes features of Essential plan, plus
  • Number of Status Pages: 5
  • SMS Notifications: Unlimited Free SMS
  • Phone Notifications: Unlimited Free Calls
  • JIRA Integration
  • SCM Integrations for Dynamic Squads
  • Phone, Email, and Chat
  • Private Status Page
  • Exportable Incident Timelines
Enterprise
$25 /User/Month

Features

  • Unlimited Users
  • Includes features of Pro plna, plus
  • Single Sign-On (SSO)
  • Dedicated Account Manager
  • Customer Reliability Engineer
  • Data Retention: Unlimited
  • # of Status Pages: Unlimited
View Price Page
Onpage
$13.99 /User/Month

$13.99 per user per month billed yearly or $16,99 per user per month billed quarterly

Features

  • Persistent Notifications Up to Eight Hours
  • Android/iOS Push Notications
  • Alert-Until-Read Notifications
  • HIPAA Compliance
  • Repeat Delivery
  • Message Reply & Forward Attachments
  • Enterprise Contact Sync to Devices: Up To Five Users
  • Phone Address Book OnPage Sync
  • View User Presence
  • View Team/Groups
  • Standard SLA
  • Add-on
    • Dedicated Line + Voicemail
    • Dedicated Line
    • Live Call Routing
    • Mass Notification (BlastIT)
  • Six-Year Data Retention
  • 24/7 Email Support
  • Knowledge-Based University
Enterprise Silver
$22.99 /User/Month

$22.99 per user per month billed yearly

Features

  • E-Mail Notifications
  • SMS Notifications
  • Phone Call Notifications
  • Persistent Notifications Up to Eight Hours
  • Android/iOS Push Notications
  • Alert-Until-Read Notifications
  • HIPAA Compliance
  • Repeat Delivery
  • Message Reply & Forward Attachments
  • Enterprise Contact Sync to Devices: Up To Five Users
  • Phone Address Book OnPage Sync
  • View User Presence
  • View Team/Groups
  • Data Restrictions & Visibility
  • Managing and Creating Escalation Groups
  • Managing and Creating Failover Groups
  • Ability to Remote Wipe
  • Web-Based Console Access
  • Real-Time Stamp Audit Trail
  • Post-Incident Reports
  • OnPage Incident Templates
  • Enterprise-Wide Messaging Status Updates
  • Standard SLA
  • Web Conference Bridge
  • Add-on
    • Dedicated Line + Voicemail
    • Dedicated Line
    • Live Call Routing
    • Mass Notification (BlastIT)
  • Enhanced Data Access
  • On-Call Analytics
  • User & Team Productivity Analysis
  • Daily, Weekly, Monthly & Yearly Analytics
  • Downloadable Reports
  • Customize Data Access
  • 24/7 Live Support
  • Rest API
  • Hub API
  • WCTP
  • SNPP
  • TAP
  • SOAP API
Enterprise Gold
$28.99 /User/Month

$28.99 per user per month billed yearly

Features

  • Includes features of Enterprise Silver plan, plus
  • On-Call Calendar and Scheduler
  • On-Call Reminders
  • Enhanced SLA
  • Dedicated Customer Success

View Price Page

SCREENSHOTS

Squadcast Screenshots
OnPage Screenshots

INTEGRATIONS

  • GitHub
  • MongoDB
  • Datadog APM
  • Slack
  • Okta
  • Jira
    NA

ALTERNATIVES

Top alternatives to Squadcast

ZooM SFA
ZooM SFA
Descript
Descript
Zencastr
Zencastr
PagerDuty
PagerDuty
StreamYard
StreamYard

Top alternatives to OnPage

PagerDuty
PagerDuty
xMatters
xMatters
AlertOps
AlertOps
Opsgenie
Opsgenie
Moogsoft
Moogsoft