Home/Incident Management Software/Squadcast vs BlamelessUpdated on: April 20, 2024

Compare Squadcast vs Blameless

85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Squadcast is a platform to manage incidents. All-in-one solution for centralized alerts, notification rules, escalations, schedules, runbooks, and more. Collaborate with your team on the same workspace to solve issues. The software integrates with the Email, Datadog, Slack, Papertrail, New Relic, and more. ..show more

Blameless is the industry's first end-to-end SRE platform that allows teams to enhance system reliability without sacrificing innovation pace. It aims at improving service dependability by using SLOs, error budgets, chat-driven issue response, and reliability. With Blameless, users can set up, track, and notify service level goals. It can also be used to automate issue resolution activities using a chatbot. Using this program, you can make post-incident learning less painful. It further offers advanced analytics about factors affecting reliability that help you in expanding your business. Users can also manage their tasks, tickets, and notifications with this platform. Additionally, it offers the only complete dependability designing platform that unites AI-driven incident goals, SLOs/Error Budgets, blameless reviews, and unwavering quality of knowledge reports and dashboards, empowering organizations to improve their reliability and development. It further enables incident prioritization and incident reporting with a real-time dashboard. The platform provides a demo for a better understanding of their features which can be accessed through their official website. The pricing strategy of the platform is quotation-based via the main website. ..show more

Features

Audit Trail A record of changes made in chronological order of a user or activity

Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time

CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.

Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption

Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.

Incident Prioritization Sets priority levels by considering the severity and impact of incidents

Incident Reporting Helps in recording details of any unusual event that might occur at a project or job

Real-time Dashboard Provides easy visualization of the latest data

Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps

Safety Management Precautionary measure to ensure the risks are estimated and mitigated

Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

New York, New York

San Mateo, California

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Essential
Free

Features

  • Unlimited Email and Push Notifications
  • SMS Notifications: First 200 SMS Free Post this, $0.1 per SMS
  • Phone Notifications: First 200 Calls Free Post this, $0.2 per Call
  • Native Integrations with Event Sources
  • Event Severity Levels
  • Event Tags
  • Incident Routing Based on Event Attributes
  • Custom Integrations via API
  • On-Call Schedules
  • Schedule Overrides
  • Escalation Policies
  • Squads
  • Rule-Based Alert Suppression
  • Service Maintenance Windows
  • Alert Deduplication
  • Multiple Alert Sources for one Service
  • Role Based Access Control
  • API Request Limits
  • Knowledge Base
  • Data Retention: 6 Months
Pro
$12 /User/Month

Features

  • Free Stakeholders: Up to 10
  • Includes features of Essential plan, plus
  • Number of Status Pages: 5
  • SMS Notifications: Unlimited Free SMS
  • Phone Notifications: Unlimited Free Calls
  • JIRA Integration
  • SCM Integrations for Dynamic Squads
  • Phone, Email, and Chat
  • Private Status Page
  • Exportable Incident Timelines
Enterprise
$25 /User/Month

Features

  • Unlimited Users
  • Includes features of Pro plna, plus
  • Single Sign-On (SSO)
  • Dedicated Account Manager
  • Customer Reliability Engineer
  • Data Retention: Unlimited
  • # of Status Pages: Unlimited
View Price Page
Startup
$20 /User/Month

Features

  • Up to 100 employees
  • Complete bot functionality in Slack and Teams
  • CommsFlow Manager
  • Task checklists and runbooks
  • Automatic timeline event data capture
  • Retrospective report builder
  • Integration with alerting and video tools
Pro
$40 /User/Month

Features

  • Everything in Startup, plus
  • Comes with 25 users
  • Unlimited data retention
  • Unlimited custom dashboards
  • Integration with ticketing tools
  • Outbound webhooks
  • Full API access
Enterprise
Custom

Features

  • Everything in Pro, plus
  • Unlimited users
  • SLO Manager
  • Integration with APM, BI, and other data tools
  • Devoted Customer Success Manager
  • Dedicated Slack channel
  • Custom trainings
  • Support response within 1-hour
View Price Page

SCREENSHOTS

Squadcast Screenshots
Blameless Screenshots

INTEGRATIONS

  • GitHub
  • MongoDB
  • Datadog APM
  • Slack
  • Okta
  • Jira
  • GotoMeeting
  • Microsoft Teams
  • Google Meet
  • Jira
  • Zoom

ALTERNATIVES

Top alternatives to Squadcast

ZooM SFA
ZooM SFA
Descript
Descript
Zencastr
Zencastr
PagerDuty
PagerDuty
StreamYard
StreamYard

Top alternatives to Blameless

Incident.io
Incident.io
PagerDuty
PagerDuty
xMatters
xMatters
AlertOps
AlertOps
OnPage
OnPage