Sprinklr vs SocialStudio Comparison

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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sprinklr

Social Media Management Software

4 1,319 user ratings

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SocialStudio

Social Media Management Software

4.8 78 user ratings

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SocialBee

Social Media Management Software

4.9 5 user ratings

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Later

Social Media Management Software

4.2 688 user ratings

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Overview

Description	Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more	SocialStudio uses organic marketing techniques to get you more targeted follows, likes, and comments on Instagram. It does all of it by connecting you with a personal account manager who handles this growth and engagement on your behalf. Setting up SocialStudio is pretty simple. Just create an account and a manager will be assigned to you shortly. After that, the engagement techniques kick in which help in growing followers and increasing engagement around them. Instead of engaging with everyone, the account manager applies a smart filter and only engages with active followers in your niche. Targeting for competitor followers, hashtags and locations is pretty simple with SocialStudio. Since there’s a personal account manager assigned for each account, the support is exceptional and can be contacted whenever there is a need. The growth made with the help from SocialStudio can easily be tracked via reports which the personal manager will provide upon request. Read more	SocialBee, a social media management platform, helps authors, solopreneurs, coaches, agencies, freelancers, small businesses and startups share content across a variety of social media platforms. Users can utilize the inbuilt RSS functionality to import relevant content across multiple sources, besides taking help from the software’s Social Media Specialist Concierge Service to generate personalized content as per business needs. Additionally, a bulk editor module within SocialBee, lets editors make changes to multiple posts scheduled under a single category at once. The software lets users share content on social media platforms like Facebook, Twitter, Instagram, Pinterest, LinkedIn etc. They can add in emojis within the curated posts by selecting any, out of the enlisted ones. Post preview option, schedule overview facility and email notifications are some of the effective features offered by SocialBee. Accurate integration with Quuu, helps users with their content generation and categorization facilities. Read more	Later is a marketing platform for Instagram that enables users to plan and schedule their posts. It also offers analytics to let users draw insights from their data and act accordingly. Users can even bulk schedule their Instagram posts, create weekly time slots and schedule their posts using initiative drag and drop functionality with the calendar. An Instagram feed can be previewed before actually posting to see how exactly it will look post uploads and make changes accordingly. There are certain calendar views accessible as well, such as 'monthly' and 'weekly'. Users can even maintain an organized media library and keep all their photos, videos, and user-generated content at a central location, accessible on any device by the user's team. It is possible to add labels to media which can be searched for and filtered. They can also import their media via Dropbox and Google drive and make use of extensive analytics for insights. Read more
Pricing Options	Free Trial Available Starts at $299.00. Offers Custom plan.	Free Trial Available Starts at $49.00.	Free Trial Available Starts at $24.20.	Free Trial Available Starts at $15.00.
SW Score & Breakdown	94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 86% Momentum 66% Popularity 90%	82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 85% Reviews 70% Momentum 63% Popularity 75%	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 78% Momentum 65% Popularity 84%	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 92% Momentum 68% Popularity 94%
SaaSworthy Awards	# 12 Highly Rated # 9 Most Popular	Not Available	# 11 Fastest Growing # 19 Highly Rated	# 3 Most Worthy # 2 Highly Rated

Features

Total Features	9 Features	5 Features	9 Features	9 Features
Common Features for All	Analytics (Social Media) Helps you analyse performance based on reaction to posts Auto Publishing Publishes scheduled posts as and when they become relevant Brand Tracking Helps to know the position of your brand on the social media network Content Management Helps you to create and customize your contents to make user and SEO friendly Customer Engagement Enables the brand to maintain contact with their potential customers Multi-Account Management Facilitates the usage of multiple social media account for a wider reach Multi-User Collaboration Allows multiple users to work on one project to ensure effective team work Posts Scheduling Schedules your posts beforehand to post contents timely even in your absence Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 6 More - Show Less	Analytics (Social Media) Helps you analyse performance based on reaction to posts Auto Publishing Publishes scheduled posts as and when they become relevant Brand Tracking Helps to know the position of your brand on the social media network Content Management Helps you to create and customize your contents to make user and SEO friendly Customer Engagement Enables the brand to maintain contact with their potential customers Multi-Account Management Facilitates the usage of multiple social media account for a wider reach Multi-User Collaboration Allows multiple users to work on one project to ensure effective team work Posts Scheduling Schedules your posts beforehand to post contents timely even in your absence Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 2 More - Show Less	Analytics (Social Media) Helps you analyse performance based on reaction to posts Auto Publishing Publishes scheduled posts as and when they become relevant Brand Tracking Helps to know the position of your brand on the social media network Content Management Helps you to create and customize your contents to make user and SEO friendly Customer Engagement Enables the brand to maintain contact with their potential customers Multi-Account Management Facilitates the usage of multiple social media account for a wider reach Multi-User Collaboration Allows multiple users to work on one project to ensure effective team work Posts Scheduling Schedules your posts beforehand to post contents timely even in your absence Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 6 More - Show Less	Analytics (Social Media) Helps you analyse performance based on reaction to posts Auto Publishing Publishes scheduled posts as and when they become relevant Brand Tracking Helps to know the position of your brand on the social media network Content Management Helps you to create and customize your contents to make user and SEO friendly Customer Engagement Enables the brand to maintain contact with their potential customers Multi-Account Management Facilitates the usage of multiple social media account for a wider reach Multi-User Collaboration Allows multiple users to work on one project to ensure effective team work Posts Scheduling Schedules your posts beforehand to post contents timely even in your absence Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 6 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA	NA	Available

Reviews & Ratings

User Rating	4/5 1,319 user ratings	4.8/5 78 user ratings	4.9/5 5 user ratings	4.2/5 688 user ratings
Ratings Distribution	Excellent 25.4% Very Good 54.2% Average 14% Poor 4.9% Terrible 1.5%	Excellent 84.8% Very Good 11.4% Average 1% Poor 1% Terrible 1.9%	Excellent 87.2% Very Good 11.7% Average 0.8% Poor 0.3% Terrible 0%	Excellent 60.8% Very Good 20.5% Average 6.5% Poor 3% Terrible 9.2%
Review Summary	Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas.	OverallUsers on Trustpilot have mixed feelings about the product. Some reviewers found the product easy to use and helpful for their business, while others were dissatisfied with the customer service and experienced billing issues. Some users reported being charged for services they did not sign up for, while others found it difficult to cancel their subscriptions. Additionally, some users expressed dissatisfaction with the product's performance and features, finding it to be buggy and lacking in necessary functionalities.	Overall, users praise SocialBee's user-friendly interface, time-saving automation features, and excellent customer support. They appreciate the ability to schedule and publish content across multiple social media platforms, the comprehensive analytics and reporting options, and the integration with various third-party apps. Some users mention occasional technical glitches and limitations in customization options, but the majority agree that SocialBee is a valuable tool for managing and streamlining social media marketing tasks.	Later is generally praised for its user-friendly interface, comprehensive features, and strong customer support. Many users highlight its intuitive design, ease of scheduling and planning posts, and the ability to manage multiple social media accounts from one platform. Additionally, Later's visual content creation tools, analytics and reporting capabilities, and the ability to collaborate with team members are often mentioned as key strengths. While some users have reported occasional bugs or glitches, the overall sentiment towards Later is positive, with many users expressing satisfaction with the platform's functionality and the value it provides.
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Pricing

Pricing Options	Free Trial Available Starts at $299.00. Offers Custom plan.	Free Trial Available Starts at $49.00.	Free Trial Available Starts at $24.20.	Free Trial Available Starts at $15.00.
Pricing Plans Monthly Plans Annual Plans	Advanced (Self-service only) $299.00 $299.00 per user / month Enterprise Custom	Starter $49.00 $49.00 per month Intermediate $69.00 $69.00 per month Premium $99.00 $99.00 per month	Bootstrap $24.20 $29.00 per month Accelerate $40.80 $49.00 per month Pro $82.50 $99.00 per month	Starter $15.00 $18.00 per month Growth $33.33 $40.00 per month Advanced $66.67 $80.00 per month Scale 15 $200.00 $200.00 per month Scale 30 $400.00 $400.00 per month
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