Compare Sprinklr vs Socialbakers

Summary

Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. ..read more

Socialbakers is an AI-Powered Social Media and Digital Marketing solution to manage all marketing tasks in one place. The platform allows users to boost content engagement across all channels. It makes content strategy decisions easy by mapping marketing personas and allowing users to drive their strategy based on AI recommendations. It enables users to create engaging content by understanding audience preferences and interests. When using the platform users know exactly where to spend their money. The AI tags all content to give users instant insights and focus on content quality. It comes with the world’s largest content library where users can search and find ideas and save them into collections easily. Right from stories to videos, users gain a clear view of organic performance. The platform gives complete clarity of all paid social media performance, results, and spending trends are accessible in one dashboard. Tracking and reporting can be easily done for effective influencer marketing. ..read more

Analytics (Social Media)

Auto Publishing

Brand Tracking

Content Management

Customer Engagement

Multi-Account Management

Multi-User Collaboration

Posts Scheduling

Social Media Monitoring

• Zendesk Talk
• MailChimp

• Dropbox Business
• Google Analytics
• Bitly
• Okta

Top alternatives to Sprinklr

Salesforce Social Studio

Hootsuite

Sprout Social

Buffer

Later

Top alternatives to Socialbakers

Sprinklr

Hootsuite

Sprout Social

Buffer

Later