Home/Compare/Sprinklr vs Salesforce Social Studio
Updated on: October 29, 2020

Sprinklr vs Salesforce Social Studio

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
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Overview

Summary

Sprinklr is the best-suited software for big enterprises with social media management needs on a large scale. It enables large enterprises to provide a pleasant social media experience for their clients. With features like social media content management and audience management, it allows you to create and post engaging content for the targeted audience. Its multi-user collaboration feature helps various users in a team to work together on a project. Other features include social media monitoring tools, advanced social media analytics, posts scheduling, customer engagement, etc. ..read more

Salesforce Social Studio is a popular tool from Salesforce for social media managers that enables them to listen to their customers, engage with them, and publish relevant content. Users can take enriched social data and connect them to their marketing, sales, and service. The best deliverable of the tool is that it empowers users to analyze conversations from any source to understand what their user base is talking about, what their expectations are, and which features do they desire. In this way, users can gain intelligent market feedback and learn from real customer discussions. After understanding what customers are looking for, users can leverage the resulting insights to drive their marketing strategies. They can then be on the lookout for fresh topics and trends with the help of a centralized dashboard in a way that marketing activities remain highly relevant. In this way, any social media account or community can be turned into a digital focus group. ..read more

With monday.com, you can better plan, organize and track your work from one centralized, visual and collaborative work space. It is intuitive and easy to use, which means that your team members can get up and running quicker by just sending them an email. Monday.com prioritizes flexibility to ensure that each team has a workflow that adopts to how they work. Easy onboarding, fast adoption With monday.com, you can plan everything you do in a very visual way, which makes it easier to stay on top of your tasks and not fall behind. You can agiley pivot from one strategy and challenge to the next, while adapting the way you work and your workflows. This solution provides an at a glance overview of the status of your workflows and projects so you can easily track the progress of each of them. To start off, all you have to do is to pick a template and you can then customize it to fit the needs of your company and match the structure of your workflows. ..read more

Features

Analytics (Social Media)

Auto Publishing

Brand Tracking

Budget Management

Content Management

Customer Engagement

IT Project Management

Idea Management

Issue Management

Kanban Board

Milestone Tracking

Multi-Account Management

Multi-User Collaboration

Percent-Complete Tracking

Portfolio Management

Posts Scheduling

Project Planning

Project Templates

Recurring Task Management

Requirement Management

Resource Management

Social Media Monitoring

Status Tracking

Task Management

Time & Expense Tracking

Timeline View

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

New York, NY

San Francisco, CA - 94105 / +1 415-901-7000

New York, New York

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Custom
Custom

Sprinklr pricing plans are not publicly available. Contact Sprinklr for detailed and latest pricing.

View Price Page
Basic
$1000 /Month

$1000 per Month billed Annually

Start your social marketing journey with listening and engagement

Features

  • Social accounts : 2
  • Monthly mentions : 20000
  • Social Listening with 1 billion sources
  • Analysis of conversations on social channels
  • Engagement on social channels
  • Publish across social networks (paid)
  • Manually create cases and leads
  • Automatically create cases and leads (paid)
Pro
$4000 /Month

$4000 per Month billed Annually

Listen, publish, and engage across social networks

Features

  • Social accounts : 10
  • Monthly mentions : 250000
  • Includes features of Basic plan, plus
  • Publish across social networks
  • 3rd party App partner access
Corporate
$12000 /Month

$12000 per Month billed Annually

Social marketing and social customer service for companies with multiple brands or products

Features

  • Social accounts : 20
  • Monthly mentions : 1.5 Million
  • Includes features of Pro plan, plus
  • Automatically create cases and leads
Enterprise
$40000 /Month

$40000 per Month billed Annually

Maximize Results at Scale Across Teams, Brands and Geographies

Features

  • Social accounts : 20 plus
  • Monthly mentions : varies
  • Includes features of Corporate plan
View Price Page
Basic
$49 /User/Month

For 5 users, Pricing varies based on number of users upto 200

Features

  • Unlimited free viewers
  • Unlimited boards
  • Over 20 column types
  • iOS and Android apps
  • File storage: 5 GB
  • Activity log: 1 week
  • Whiteboard integration
  • Embed documents
  • Kanban view
  • Embedded forms
  • Dashboards: 1 board per dashboard
  • Two-factor authentication
  • Self-serve knowledge base
  • 24/7 customer support

Standard
$59 /User/Month

For 5 users, Pricing varies based on number of users upto 200

Features

  • Includes features of basic plan, plus
  • File storage: 50 GB
  • Activity log: Unlimited
  • Zoom integration
  • Timeline view
  • Calendar view
  • Share boards with guests: 4 guests billed as 1 user
  • Map view
  • Advanced search
  • Forms customization
  • Integrations: 250 actions/month
  • Automations: 250 actions/month
  • Dashboards: 3 boards per dashboard

Pro
$99 /User/Month

For 5 users, Pricing varies based on number of users upto 200

Features

  • Includes features of Standard plan, plus
  • File storage: Unlimited
  • Share boards with guests: Unlimited
  • Time tracking
  • Chart view
  • Formula column
  • Custom tags
  • Private boards
  • Integrations: 25,000 actions/month
  • Automations: 25,000 actions/month
  • Dashboards: 10 boards per dashboard
  • Google authentication

Enterprise
Custom

For users more than 200

Features

  • Includes features of Pro plan, plus
  • Integrations: 250,000 actions/month
  • Automations: 250,000 actions/month
  • Dashboards: 25 boards per dashboard
  • Single Sign On (Okta, One login, Azure AD, Custom SAML)
  • Audit log
  • Session management
  • HIPAA Compliance
  • 99.9% uptime SLA
  • Advanced account permissions
  • Tailored onboarding
View Price Page

SCREENSHOTS

Sprinklr Screenshots
View 12 screenshot(s)
Salesforce Social Studio Screenshots
View 9 screenshot(s)
monday.com Screenshots
View 22 screenshot(s)

INTEGRATIONS

  • Zendesk Talk
  • MailChimp
    NA
  • Copper (ProsperWorks CRM)
  • Dropbox Business
  • Asana
  • Slack
  • JotForm
  • MailChimp
  • Typeform
  • SurveyMonkey
  • Trello
  • GitHub
  • Todoist
  • Toggl Track
  • GitLab
  • Google Drive
  • Harvest
  • Salesforce
  • Pipedrive
  • Shopify
  • Jira

ALTERNATIVES

Top alternatives to Sprinklr

Hootsuite
Sprout Social
Salesforce Social Studio
Khoros Marketing
Buffer

Top alternatives to Salesforce Social Studio

Hootsuite
Sprinklr
Buffer
Later
Zoho Social