Compare Sprinklr vs Hootsuite

Summary

Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. ..read more

Hootsuite is a popular social media management software that comes attractively stuffed with an array of collaboration features as well. The software contains collaboration features group calendars, cooperative writing, synchronous editing, content management, contact management, project management, task management etc. It includes other useful software features also like reputation management features, social media marketing features and social media monitoring features. Hootsuite supports multi-user collaboration. With this software, users can easily share engagement streams with your team. Users can better control multiple communication channels with this highly collaborative platform. ..read more

Sociamonials is a social media management tool that helps users to increase revenue from leading social media platforms including Facebook, Instagram, Twitter, Linkedin, and Youtube. Users can create their own custom business metrics and the tool will create a pixel code to install on their websites. This gives users the ability to track whatever matters to them the most, including traffic, leads, and revenue. Hence, Sociamonials helps users save on costs and time by letting them track real business metrics in real time. Additionally, users can also create easy to customise campaigns including types such as refer-a-friend, coupon sharing, sweepstakes, photo and video contests, and video testimonials. But, the best feature is the tool’s ability to automatically add prospects into the new social CRM. ..read more

Planable is an end-to-end workflow tool for enterprises and agencies to help them make the content collaboration process fast and easy. The tool reduces the effort and time that people take to fill the spreadsheets and perform tedious and repetitive tasks. Planable offers easy approvals and real-time updates that save a lot of time. It helps to get the approval of stakeholders faster for social media posts. It also streamlines the process of reviewing the posts by the stakeholders and saves the efforts of explaining how the asset will look. Users can organise and plan their content for future posts with the help of an in-built calendar. It allows users to set up an easy collaboration channel that helps them to give and get feedback in a more intuitive way. Planable also provides separate workspaces for each brand or client to keep everything organised and under control for everybody. ..read more

Analytics (Social Media) Helps you analyse performance based on reaction to posts

Auto Publishing Publishes scheduled posts as and when they become relevant

Brand Tracking Helps to know the position of your brand on the social media network

Content Management Helps you to create and customize your contents to make user and SEO friendly

Customer Engagement Enables the brand to maintain contact with their potential customers

Multi-Account Management Facilitates the usage of multiple social media account for a wider reach

Multi-User Collaboration Allows multiple users to work on one project to ensure effective team work

Posts Scheduling Schedules your posts beforehand to post contents timely even in your absence

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

• Freshsales
• DOMO
• Slack
• Tableau
• Adobe Marketo Engage
• Google Data Studio
• Adobe Analytics
• BL.INK
• AppsFlyer
• Zendesk Support
• Zendesk Talk
• Salesforce Email Studio
• Aprimo Productivity Management
• WordPress
• Bazaarvoice
• Stripe Payments
• Adobe Experience Manager
• Adjust
• Oracle Responsys
• MailChimp
• Kochava
• Discourse
• Giphy
• Haptik
• Microsoft Power BI
• MediaValet
• Google Analytics
• Microsoft Dynamics 365 for Sales
• Medallia Experience Cloud
• Oracle Eloqua
• Shutterstock

• WordPress
• ReviewTrackers
• Dropbox Business
• Slack
• Adobe Marketo Engage
• Vidyard
• MailChimp
• SurveyMonkey
• Constant Contact
• Evernote
• Trello
• Google Drive
• Salesforce
• Zendesk Talk
• Zapier

NA

NA

Top alternatives to Sprinklr

Khoros Marketing

Zendesk Talk

Brandwatch

Sprout Social

Freshsales

Top alternatives to Hootsuite

Loomly

Later

Sprinklr

Zoho Social

HubSpot CRM