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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Nagios XI logo
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Network Monitoring Software

4.2 482 user ratings

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New SaaS Software

4.6 1,085 user ratings

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Overview

Description SolarWinds RMM is a remote management software, which assist in monitoring network operational tasks through the use of probes and monitors.The software facilitates proper network infrastructure management and control.It offers excellent IT security, manages antivirus and ensures complete web protection.You can monitor network performance on a near real-time basis across several devices and platforms. SolarWinds RMM provides support for multiple types of devices, like virtual machines, network devices, workstations, servers, Internet of Things (IoT) and mobile devices.With the help of this software, you can also enjoy hybrid cloud backup and fast recovery. It helps avoiding IT issues. Read more Nagios XI is claimed to be the most trusted open source network monitoring software available in the market.The software truly comes equipped with a myriad of network monitoring features that include resource management, server monitoring, SLA monitoring, uptime monitoring, internet usage monitoring, bandwidth monitoring IP address monitoring and offers web traffic reporting etc.It also offers baseline manager, real time analytics and diagnostic tools.You can smartly and easily monitor all your network equipment such as routers, switches, servers etc.Tracking traffic on the network at anytime also becomes easier.It comes with an intuitive interface and is customizable too. Read more Zabbix is a network monitoring software that allows real-time network performance monitoring and management.You can monitor internet usage, bandwidth, IP address, uptime, server etc.The software comes designed with real time analytics, diagnostic tools and web traffic reporting.It helps in resource management as well.The platform is highly scalable. Zabbix Monitoring Solution notifies you if the power supply is critical, device temperature is excessively high/low, low free disk space etc.The tool is optimized for better performance and allows 3rd party software integration. It further includes features like security authentication, templating, autodiscovery etc. Read more LogicMonitor is a cloud-based infrastructure monitoring software that targets managed service providers and IT organisations. To stay up with innovation, the software regularly releases product upgrades in response to user input and creates new integrations. Individuals may benefit from seamless data collaboration, IT insights at mass, and transparency into servers, networks, applications, clouds, system logs, and more all from a single unified platform. The LogicMonitor platform is both light and powerful, allowing it to expand effortlessly while also accelerating digitalization. With its agentless technology that meets stringent third-party security criteria, the programme adds zero weight to the IT network, allowing for confident scaling. It features comprehensive visibility for hybrid IT, which aids in tracking every aspect of one's expanding infrastructure with automated deployment, encouraging the team to look forward. LogicMonitor has over 2000 integrations, allowing customers to quickly connect to the technologies, devices, and services that their businesses rely on. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $1995.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    85%
  • Popularity
    90%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    91%
  • Momentum
    82%
  • Popularity
    93%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 498 user ratings
4.5/5 48 user ratings
4.2/5 482 user ratings
4.6/5 1,085 user ratings
Rating Distribution
  • Excellent

    37.1%
  • Very Good

    54.8%
  • Average

    6.8%
  • Poor

    0.6%
  • Terrible

    0.6%
  • Excellent

    58.3%
  • Very Good

    37.5%
  • Average

    2.1%
  • Poor

    2.1%
  • Terrible

    0%
  • Excellent

    36.5%
  • Very Good

    51.7%
  • Average

    8.3%
  • Poor

    3.3%
  • Terrible

    0.2%
  • Excellent

    67.6%
  • Very Good

    28.4%
  • Average

    3.6%
  • Poor

    0.4%
  • Terrible

    0.1%
User Sentiments

    Comprehensive Remote Monitoring Capabilities, Robust Automation Features, User-Friendly Interface, Excellent Customer Support

    Occasional Patch Management Issues, Slow User Interface, Dated User Interface, Limited Third-Party Application Integration

    Not Available

    Customizable Monitoring, Comprehensive Monitoring Capabilities, Open Source, Real-Time Alerting

    Steep Learning Curve, Outdated User Interface, Complicated Setup Process, Limited Reporting Functionality

    Ease of Deployment, Intuitive User Interface, Extensive Monitoring Capabilities, Comprehensive Alerting System

    High Pricing, Steep Learning Curve, Limited Reporting Functionality, Occasional Performance Issues with the User Interface

Review Summary

Users applaud SolarWinds RMM for its comprehensive monitoring capabilities, praising its customizable dashboards, extensive alerts and reporting features, and the ability to monitor a wide range of devices and systems. Reviewers appreciate its seamless integration with other SolarWinds products, enabling centralized management. However, some users express concerns about occasional performance issues, a steep learning curve, and the need for continuous monitoring to ensure optimal performance. Overall, many reviewers find SolarWinds RMM a powerful and versatile RMM solution with robust features, but its complexity may require dedicated resources and expertise to fully utilize its potential.

Not Available

Overall, users find the software easy to use, praising its intuitive interface, user-friendly dashboards, and customizable features. It is lauded for its comprehensive monitoring capabilities, including network monitoring, server monitoring, and application monitoring, with users appreciating its ability to detect and alert on issues promptly. However, some users have reported occasional bugs and performance issues, and a few have expressed concerns about the complexity of the software and the need for specialized skills for full utilization.

Overall, LogicMonitor receives positive feedback from users who appreciate its robust monitoring capabilities, customizable dashboards, user-friendly interface, and excellent customer support. Many users highlight its ability to monitor a wide range of systems and applications, providing comprehensive visibility into their IT infrastructure. The platform's scalability and flexibility also receive praise, as it can accommodate growing businesses and complex IT environments. However, some users mention areas for improvement, such as the initial setup process, which can be time-consuming, and occasional performance issues during peak usage.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $1995.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

SolarWinds Remote Monitoring and Management Custom

Free License Free

Standard Edition $1,995.00 $1,995.00 One-Time License

Enterprise Edition $3,495.00 $3,495.00 One-Time License

Zabbix Free

Pro Custom

Enterprise Custom

 
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Screenshots & Videos

Screenshots SolarWinds MSP Remote Monitoring & Management Demo - N-central Active Issues View
+ 11 More
screenshots
+ 9 More
Zabbix screenshot: Custom_screens2
+ 3 More
Dashboard
+ 3 More
Videos Video Thumbnail Video Thumbnail Video Thumbnail Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: Austin, TX Located in: Saint Paul, MN Located in: Riga, Latvia Located in: Santa Barbara, California
Contact Details

+61 (0)2 8412 4905

https://www.solarwindsmsp.com/products/rmm

1-888-624-4671

https://www.nagios.com/products/nagios-xi/

+371 6778-4742

https://www.zabbix.com/network_monitoring

Not available

https://www.logicmonitor.com/

Social Media Handles

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