Home/Database Management Software/Solarwinds Backup and Recovery vs SysAidUpdated on: March 28, 2024

Compare Solarwinds Backup and Recovery vs SysAid

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SysAid
SysAid Help Desk Software (1465 Ratings)
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
SysAid

SysAid

Help Desk Software (1465 Ratings)
Start Free Trial

Overview

Summary

Backup and Recovery database management software helps managing databases in a systematic way.It can back all your files, images and folders regardless what device is being used.It can protect your business data, servers and critical applications.The dashboard available is highly customizable, facilitating easy display of all the clients at just one place. SpeedVault local cache helps to recover data within shortest time frame possible and can also also boost RTO. Backup and Recovery by SolarWinds MSP offers a single cloud based console.The software comes with virtualization support, VMWare, Hyper-V, Exchange, MS-SQL and SharePoint. ..show more

SysAid is an ITSM, Service desk, and Help desk software solution that integrates all the essential IT tools into a single product. Its powerful set of features consists of a Help desk, IT Asset Management, and various easy-to-use tools for analyzing and optimizing IT performance. SysAid’s IT Asset Management arm manages the IT hardware, software, and mobile assets apart from providing benefits of an integrated ITSM and IT asset management solution. It easily discovers the assets in the user’s network and views the entire status of their hardware components and software products. SysAid Help Desk delivers all the essentials: a superior ticket management tool, IT asset management, mobile device management, chat, self-service, mobile apps, password reset, industry benchmarking, and more. It even provides a variety of sophisticated and user-friendly analytics tools in order to obtain a more accurate and holistic view of the user’s IT service performance. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Austin, TX / +61 (0)2 8412 4905

Tel Aviv, Israel / +972 3 533-3675

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

SolarWinds Backup and Recovery
Custom

Key features

  • Server Backup
  • Workstation Backup
  • ​​​​​​ Backup Documents
  • Faster Backups and Restores
  • Bare Metal Recovery
  • Virtual Disaster Recovery
  • Security-Focused Storage
  • Archiving and Versioning

Contact the vendor to get the lastest pricing information.

Help Desk
Custom

Everything lean teams need to get more done with less.

Features

  • SysAid Copilot (Add-on)
  • Incident Management
  • Self-Service Portal
  • Service Catalog
  • Asset Management
  • Reporting and Analytics
  • Escalation policies
  • Remote control
ITSM
Custom

For mid-sized and mature organizations to provide an excellent service.

Features

  • Includes features of Help Desk plan, plus
  • SysAid Copilot (Add-on)
  • ITIL Package
  • Workflow Automation
  • Third-Party Integrations
  • Company management
  • Advanced SLA
Enterprise
Custom

A package with no limitations designed to help teams of any size.

Features

  • Includes features of ITSM plan, plus
  • SysAid Copilot (Add-on)
  • Unlimited Number of Admins
  • Unlimited Automation Rules
  • Unlimited Custom Columns
  • Enterprise Premium Service
View Price Page

SCREENSHOTS

Solarwinds Backup and Recovery Screenshots
View 12 screenshot(s)
SysAid Screenshots
View 9 screenshot(s)

INTEGRATIONS

    NA
  • Microsoft Teams
  • Slack
  • Microsoft Power BI
  • TeamViewer
  • OneLogin
  • Quickbooks
  • Salesforce
  • Nagios XI
  • Zapier
  • Okta
  • Google Tag Manager
  • Jira

ALTERNATIVES

Top alternatives to Solarwinds Backup and Recovery

Oracle Database
Oracle Database
MySQL
MySQL
Microsoft SQL Server
Microsoft SQL Server
Prisma
Prisma
InterSystems IRIS
InterSystems IRIS

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TOPdesk
TOPdesk
Freshdesk Contact Center (Formerly Freshcaller)
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ManageEngine Analytics Plus
Zendesk Talk
Zendesk Talk
Freshservice
Freshservice