Home/Compare/SoGoSurvey vs Zonka Feedback
Updated on: February 22, 2020

SoGoSurvey vs Zonka Feedback

79%
SoGoSurvey
(160 Ratings)
70%
Zonka Feedback
(2 Ratings)
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SoGoSurvey
(160 Ratings)
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Overview

Summary

SoGoSurvey is a cloud-based survey provider that caters to small businesses, policy makers, DIY researchers as well as individuals. It is an all-in-one data collection and data analysis software that creates online surveys, quizzes, polls, feedback forms across various platforms including web, SMS, email and social media. With a range of intuitive tools, question branching, skip logic, in-built templates along with drag and drop interface, it helps the user to build personalized surveys from the scratch level. Moreover, its real-time analytical reports provide with a visual overview through charts, diagrams, statistics, comparison reports, cross tab reports, pivot table reports and more. ..read more

Zonka is a solution designed to collect both customer and employee feedback. With Zonka, you can ask for feedback in a variety of ways, including sending online survey links via email or SMS, embedding surveys on your website, or sending surveys via an API. You can also ask for feedback on a range of devices, such as iPhones and iPads, as well as Android phones and tablets, and you can even set Zonka surveys up on kiosk or in-store devices. Zonka helps you understand your customer satisfaction levels by enabling you to run transactional and relationship NPS surveys. Once your customers have filled these surveys out, you can access your NPS score on your dashboard immediately, as well as view more detailed information in Zonka’s NPS reports. You can also send out and customize customer satisfaction score (CSAT) surveys, and measure your Customer Effort Score (CES). ..read more

Features

360 Degree Feedback

Custom Survey URLs

Data Analysis Tools

Email Distribution

Embeddable Survey

Kiosk Survey

Mobile Survey

Multiple Question Types

Offline Response Collection

Online Survey

Phone Survey

Question Branching

Question Library

Site Intercept Survey

Skip Logic

Support Audio / Images / Video

Survey Templates

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Herndon, VA - 20171 / +1 (800) 646-0520

New Delhi, India / +91 99998 49771

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic (Individuals)
Free

SoGoSurvey offers the best Free package among the competition

Features

  • Unlimited Surveys
  • Unlimited Questions
  • 200 Responses per Year
  • All the features of the paid Plus package with a few expectations
Plus (Individuals)
$25 /Month

Billed $299 Yearly

Good for individuals running straightforward, simple surveys.

Features

  • Includes features of Basic plan, plus
  • Add your own survey logo
  • Customize thank you page
  • Export data to Excel
  • Simple skip logic
Pro (Individuals)
$59 /Month

$480 billed Yearly

Gain more from your research with expanded options.

Features

  • Includes features of Plus plan, plus
  • More question types, including Image Choice and Grids
  • Hide irrelevant questions and question skip logic
  • Full control of survey themes, colors, fonts and more
  • Graphical analysis of results ready to export to PowerPoint and Word
  • Fully customized and personalized email invitations
  • Randomize questions and answer options
  • Data exports (CSV, Word, PPT, XLS)
Premium (Individuals)
$169 /Month

Billed $1188 Yearly

Expand your potential with advanced features and support.

Features

  • Includes features of Pro plan, plus
  • Advanced reporting and analysis
  • Guaranteed anonymous surveys
  • Advanced skip logic
  • Pre-fill known data into visible and hidden fields
  • Auto-translate multilingual surveys
  • Create quiz with automatic scoring
  • Display custom messages based on quiz scores
  • Trend analysis and data comparison
  • Auto save responses
  • Schedule delivery of saved reports
Enterprise (Individuals)
Custom

Features

  • Includes features of Premium plan, plus
  • Branded URL
  • Multiple users for collaboration and enterprise deployment
  • Admin dashboard and user controls
  • Powerful data segmentation and data visualization
  • Text analysis and statistical significance
  • Single Sign-On (SSO)
  • Share dynamic links to reports and dashboards
  • Closed loop feedback — email alerts
  • Salesforce integration
  • API
  • Advanced security management
  • Limit account access to trusted networks
  • HIPAA compliance — with BAA
Premium Team (For Teams)
$99 /Month

Billed $1188 Yearly

Features

  • Includes features of Premium (Individual) plan
Enterprise Plus (For Teams)
Custom

Features

  • Includes features of Enterprise (Individual) plan
Student, Academic and Non-Profit Licenses
Free

The software offers Students, Academic and Non-Profit Licenses a paid (Plus) package for free on basis of request.

For further details, Contact the vendor.

View Price Page
Starter (Tablets & Devices)
$39 /Month

$396 billed yearly

Features

  • 2 Device Licenses
  • Unlimited surveys & questions
  • White Labelled Surveys
  • Logic-Based Surveys
  • Real-time Dashboard & Reports
  • Data Export
  • APIs & Webhooks
  • Android & iOS Apps
  • Kiosk & Offline Mode in App
  • Email Alerts
  • Weekly Email Digests
Professional (Tablets & Devices)
$99 /Month

$996 per month billed yearly

Features

  • 5 Device Licenses
  • 2 Web User
  • Unlimited surveys & questions
  • White Labelled Surveys
  • Logic-Based Surveys
  • Real-time Dashboard & Reports
  • Data Export
  • APIs & Webhooks
  • Android & iOS Apps
  • Kiosk & Offline Mode in App
  • Email & SMS Alerts
  • Daily, Weekly & Monthly Email Digests
  • Multi-lingual Surveys
  • Comparative Reports
Growth (Tablets & Devices)
$199 /Month

$1992 per month billed yearly

Features

  • 11 Device Licenses
  • Unlimited Web User
  • Unlimited surveys & questions
  • White Labelled Surveys
  • Logic-Based Surveys
  • Real-time Dashboard & Reports
  • Data Export
  • APIs & Webhooks
  • Android & iOS Apps
  • Kiosk & Offline Mode in App
  • Email & SMS Alerts
  • Daily, Weekly & Monthly Email Digests
  • Multi-lingual Surveys
  • Comparative Reports
  • Schedule Reports
  • Domain White Labelling
Enterprise (Tablets & Devices)
$349 /Month

$3492 per month billed yearly

Features

  • 20 Device Licenses
  • Unlimited Web User
  • Unlimited surveys & questions
  • White Labelled Surveys
  • Logic-Based Surveys
  • Real-time Dashboard & Reports
  • Data Export
  • APIs & Webhooks
  • Android & iOS Apps
  • Kiosk & Offline Mode in App
  • Email & SMS Alerts
  • Daily, Weekly & Monthly Email Digests
  • Multi-lingual Surveys
  • Comparative Reports
  • Schedule Reports
  • Domain White Labelling
  • Dedicated Account Manager
Starter (Online, Email & SMS)
$39 /Month

$396 billed yearly

750 per month Online Survey Responses, Emails or SMS Credits

Features

  • 1 Web User
  • Unlimited surveys & questions
  • White Labelled Surveys
  • Logic-Based Surveys
  • Real-time Dashboard & Reports
  • Data Export
  • APIs & Webhooks
  • Android & iOS Apps
  • Kiosk & Offline Mode in App
  • Email Alerts
  • Weekly Email Digests
Professional (Online, Email & SMS)
$99 /Month

$996 billed yearly

3500 per month Online Survey Responses, Emails or SMS Credits

Features

  • 2 Web User
  • Unlimited surveys & questions
  • White Labelled Surveys
  • Logic-Based Surveys
  • Real-time Dashboard & Reports
  • Data Export
  • APIs & Webhooks
  • Android & iOS Apps
  • Kiosk & Offline Mode in App
  • Email & SMS Alerts
  • Daily, Weekly & Monthly Email Digests
  • Multi-lingual Surveys
  • Comparative Reports
Growth (Online, Email & SMS)
$199 /Month

$1992 billed yearly

10000 per month Online Survey Responses, Emails or SMS Credits

Features

  • Unlimited Web Users
  • Unlimited surveys & questions
  • White Labelled Surveys
  • Logic-Based Surveys
  • Real-time Dashboard & Reports
  • Data Export
  • APIs & Webhooks
  • Android & iOS Apps
  • Kiosk & Offline Mode in App
  • Email & SMS Alerts
  • Daily, Weekly & Monthly Email Digests
  • Multi-lingual Surveys
  • Comparative Reports
  • Schedule Reports
  • Domain White Labelling
Enterprise
$349 /Month

$3492 billed yearly

20000 per month Online Survey Responses, Emails or SMS Credits

Features

  • Unlimited Web Users
  • Unlimited surveys & questions
  • White Labelled Surveys
  • Logic-Based Surveys
  • Real-time Dashboard & Reports
  • Data Export
  • APIs & Webhooks
  • Android & iOS Apps
  • Kiosk & Offline Mode in App
  • Email & SMS Alerts
  • Daily, Weekly & Monthly Email Digests
  • Multi-lingual Surveys
  • Comparative Reports
  • Schedule Reports
  • Domain White Labelling
  • Dedicated Account Manager
Professional (Multi-Channel)
$99 /Month

$996 per month billed yearly

750 per month Online Survey Responses, Emails or SMS Credits

Features

  • 2 Device Licenses
  • 1 Web User
  • Unlimited surveys & questions
  • White Labelled Surveys
  • Logic-Based Surveys
  • Real-time Dashboard & Reports
  • Data Export
  • APIs & Webhooks
  • Android & iOS Apps
  • Kiosk & Offline Mode in App
  • Email & SMS Alerts
  • Daily, Weekly & Monthly Email Digests
  • Multi-lingual Surveys
  • Comparative Reports
Growth (Multi-Channel)
$249 /Month

$2,496 billed yearly

5000 per month Online Survey Responses, Emails or SMS Credits

Features

  • 5 Device Licenses
  • Unlimited Web Users
  • Unlimited surveys & questions
  • White Labelled Surveys
  • Logic-Based Surveys
  • Real-time Dashboard & Reports
  • Data Export
  • APIs & Webhooks
  • Android & iOS Apps
  • Kiosk & Offline Mode in App
  • Email & SMS Alerts
  • Daily, Weekly & Monthly Email Digests
  • Multi-lingual Surveys
  • Comparative Reports
  • Schedule Reports
  • Domain White Labelling
Enterprise (Multi-Channel)
$499 /Month

$4992 billed yearly

15000 per month Online Survey Responses, Emails or SMS Credits

Features

  • 15 Device Licenses
  • Unlimited Web Users
  • Unlimited surveys & questions
  • White Labelled Surveys
  • Logic-Based Surveys
  • Real-time Dashboard & Reports
  • Data Export
  • APIs & Webhooks
  • Android & iOS Apps
  • Kiosk & Offline Mode in App
  • Email & SMS Alerts
  • Daily, Weekly & Monthly Email Digests
  • Multi-lingual Surveys
  • Comparative Reports
  • Schedule Reports
  • Domain White Labelling
  • Dedicated Account Manager
Enterprise PLUS (Multi-Channel)
$999 /Month

$3492 billed yearly

40000 per month Online Survey Responses, Emails or SMS Credits

Features

  • 40 Device Licenses
  • Unlimited Web Users
  • Unlimited surveys & questions
  • White Labelled Surveys
  • Logic-Based Surveys
  • Real-time Dashboard & Reports
  • Data Export
  • APIs & Webhooks
  • Android & iOS Apps
  • Kiosk & Offline Mode in App
  • Email & SMS Alerts
  • Daily, Weekly & Monthly Email Digests
  • Multi-lingual Surveys
  • Comparative Reports
  • Schedule Reports
  • Domain White Labelling
  • Dedicated Account Manager
View Price Page

SCREENSHOTS

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INTEGRATIONS

  • Google Analytics
  • Salesforce
  • Zapier
    NA