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AnyDesk logo

AnyDesk

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sodasync logo
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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FlexiHub logo
Remote Access Software

5 1 user ratings

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Sponsored

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

GoTo Resolve logo

GoTo Resolve

Remote Access Software

4.5 493 user ratings

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Overview

Description Sodasync software is a platform used to record videos in team meetings right in the browser. Manage asynchronous communication with your teams and can monitor meetings in different time-zones. Collaborate with your team to automate business workflows. Remote Teams, Small and Medium companies make use of the software. Read more FlexiHub is a robust software service that can be used for accessing serial port devices and USBs, in a remote manner located anywhere on the globe. Users can utilize the in-built USB Redirector Server feature to establish connections with computers that do not feature an IP address of their own. The software also helps to increase the file transfer speed by compressing IP traffic. Further, FlexiHub enables users to generate login tokens for their co-workers, helping members to connect their USB devices over Ethernet. 2048-bit SSL encryption offered by the software eliminates unauthorized entities assuring proper security. Users can transfer their files without having a locally installed USB drive in their systems. Moreover, the UDP communication protocol enlisted within the software, offers a proper solution to situations where it gets a bit troublesome to establish direct connections. Besides, receiving enhanced connection stability while transferring data, users can also block out USB ports, and the locked device will not be visible on the remote node. Read more GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. Read more
Pricing Options
  • Free Trial Not Available
  • Sodasync Offers Free-forever plan.
  • Free Trial Available
  • Starts at $12.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $39.0.
SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    62%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    79%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    70%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    80%
  • Momentum
    64%
  • Popularity
    83%

Features

Total Features
6 Features
4 Features
7 Features
Common Features for All
    Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
    Feedback Collection Helps in collecting feedback from users to assess the support
    File Transfer Allows sending and receiving files
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
    Screen Sharing Enables remote participants to see your desktop that allows better collaboration
    Session Recording Enables one to record remote access, support sessions, and meetings
    Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
  • + 3 More - Show Less
    • Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Feedback Collection Helps in collecting feedback from users to assess the support
      File Transfer Allows sending and receiving files
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
  • + 1 More - Show Less
    • Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Feedback Collection Helps in collecting feedback from users to assess the support
      File Transfer Allows sending and receiving files
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • NA
    • Available
    • Available

    Reviews & Ratings

    User Rating
    Not Available
    5/5 1 user ratings
    4.5/5 493 user ratings
    Ratings Distribution
    Not Available
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      58.2%
    • Very Good

      35.3%
    • Average

      5.3%
    • Poor

      0.4%
    • Terrible

      0.8%
    Review Summary
    Not Available
    Not Available

    Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries.

      Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Sodasync Offers Free-forever plan.
    • Free Trial Available
    • Starts at $12.0. Offers Custom plan.
    • Free Trial Available
    • Starts at $39.0.
    Pricing Plans
    Monthly Plans Annual Plans

    Sodasync Free

    Personal $14.00 $14.00 per user / month

    Business Others

    Teams $12.00 $12.00 per month

    Enterprise Custom

    Service Desk $39.00 $49.00 per month

    GoToAssist $55.00 $69.00 per user / month

     
    View Detailed Pricing
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail Video Thumbnail
    + 1 More
    Video Thumbnail
    + 3 More

    Vendor information

    Company Details Located in: New York, New York Located in: Alexandria, VA Founded in: 2014 Located in: Boston, Massachusetts
    Contact Details

    Not available

    https://www.sodasync.com/

    +1 703 531 8833

    https://www.flexihub.com/

    1 855 263 2838

    https://www.goto.com/it-management/resolve

    Social Media Handles

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