Home/Survey/ User Feedback Software/SmartSurvey vs SurveyMethodsUpdated on: April 24, 2024

Compare SmartSurvey vs SurveyMethods

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

A SaaS platform that provides in-depth survey solution for academics, MNCs, non-profits, government and private sectors, consultants and enterprise clients. With SmartSurvey, you can easily create survey questionnaires, reach out to the potential customers, and analyze their valuable feedbacks that uncover valuable business insights. It allows to distribute invitations through SMS and email. You can also embed surveys in web pages and share them across social media platforms. Its built-in analytical tools let you view real-time survey reports and allow to export data to do further analysis. Keep your data safe and secure in one place by connecting to APIs,Google Analytics, Zapier & more. ..show more

SurveyMethods is a unique survey software application that comes with multiple in-built features. It enables users to create quick surveys and analyse the survey data via customisable reports. A range of customisation options have been provided including the generation of charts and cross-tabs, slicing the data through segments, comparing and analyzing sections, and more. The tool also includes a drag and drop feature that helps to design stunning newsletters. The developers have also provided a RESTful API that can integrate the tool with multiple-third party applications such as CRM, ERP, or Helpdesk Systems. Moreover, users who are not adept at coding can make use of the code-free integration using Zapier to integrate the tool’s functionality with popular web apps. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Gloucestershire, United Kingdom / 0800 0937 822

Phoenix, Arizona / +1 214-257-8909

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
Free

Ideal for personal use to build a basic survey.

Features

  • 1 user
  • Unlimited surveys
  • 15 questions per survey
  • 100 responses per month
  • Customer support (phone, email and in-app ticket system)
  • GDPR compliant
  • Survey templates
Professional
Others

Pricing:

  • £30/month Billed £360 annually
  • £45/month Billed monthly

Great for individuals who want to create professional surveys.

Features

  • 1 user
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • 1000 responses per month (Unlimited responses billed Yearly)
  • Includes features of the Basic plan, plus
  • Access to managed services
  • Create surveys in any language
  • Text analysis (word clouds)
  • Results in real-time
  • Multiple tracking links
  • Unlimited filter reports
  • Pop up surveys (excluding exit intent)
  • Standard training
Business
Others

Pricing:

  • £60/ month Billed £720 annually
  • £70/month Billed monthly

Perfect for businesses who want to create advanced surveys.

Features

  • 1+ users Team Plans
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • Includes features of Pro plan, plus
  • Two-factor authentication
  • Access to managed services
  • Advanced data export
  • Cross tab reporting and exporting
  • Custom variables
  • Customizable survey themes
  • File library
  • File upload question type
  • Net Promoter Score question type
  • Piping
  • Scheduled reports sent by email
  • Send invitations via email
  • Standard training
  • Dedicated account manager
Enterprise
Custom

For individuals that need access to advanced tools and integrations.

Features

  • 1+ users Team Plans
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • Includes features of Business plans, plus
  • API access
  • Two-factor authentication via SMS
  • Access to custom contracts/terms
  • Access to custom data processing agreements
  • Access to custom development
  • Access to custom support SLAs
  • Bespoke training programme
  • Connect your own mail server
  • Create your own password policy
  • Custom domain branding (surveys.yourdomain.com)
  • Custom SMS sender name
  • Access to infosec due diligence process
  • Access to Salesforce
  • Access to Single Sign-On
  • White label user interface
Student, Academic and Not-for-profit plans
Custom

The software offers Student Plans 50% discount and Not-for-profit Plan (charitable, educational, community or conservational organisation) great discounts on basis of request.

View Price Page
Basic
Free

Try Free Survey Software

Features

  • Unlimited Surveys
  • 20 Questions/Survey
  • 500 Responses/Month
  • Survey Library
  • 20+ Question Types
  • Basic Themes & Customizations
  • Email & Web Deployment
  • 5 Email Lists
  • Real-Time Reports
  • Filter Results
  • SurveyMethods Branding
Advanced
$15 /Month

$150 per Year

Features

  • Includes features of Basic plan, plus
  • Unlimited Questions
  • Unlimited Responses
  • Question-Based Page Logic
  • Unconditional Page Logic
  • Send Reminders
  • Auto-Close Survey
  • Email Results in PDF Format
  • Create & Manage Events
  • Add Logo
  • Phone & Email Support
Professional
$49 /Month

$490 per Year

Features

  • Includes features of Advanced plan, plus
  • Advanced Field-Based Logic
  • Survey Quotas
  • Remotely Trigger Surveys
  • Custom Report Builder
  • Publish Reports Online
  • Graphical Themes
  • Custom Branding
  • Unlimited API Calls
  • Anonymous Surveys
  • Advanced Email Lists
Enterprise
Custom

Built for Business

Features

  • Volume Discounts
  • Collaboration Tools
  • Support for HR, Helpdesk, and CRM Integration
  • Workflow Tools
  • Dedicated Support
  • Live Training
  • Advisory Services
  • Third-Party Survey Deployment
  • Custom Analysis
View Price Page

SCREENSHOTS

SmartSurvey Screenshots
View 7 screenshot(s)
SurveyMethods Screenshots

INTEGRATIONS

  • Google Analytics
  • Salesforce
  • Zapier
  • Google Tag Manager
  • Zoho Connect
  • Gmail
  • Dropbox Business
  • Asana
  • Slack
  • BigCommerce
  • AWeber
  • Box
  • Jira Service Desk
  • Basecamp
  • Trello
  • Wrike
  • MailerLite
  • Smartsheet
  • Zapier
  • Capsule
  • ClickDesk
  • Klipfolio Dashboard
  • FreshMail
  • Google Calendar
  • Freshdesk
  • ActiveCampaign
  • Vision6
  • MailChimp
  • SendGrid
  • Constant Contact
  • GoToWebinar
  • Evernote
  • Google Drive
  • Knack
  • HubSpot CRM
  • ChatWork
  • ProdPad
  • Salesforce
  • VerticalResponse
  • Shopify
  • Pipedrive CRM
  • Yammer
  • Mad Mimi
  • Benchmark Email
  • Google Docs
  • Citrix Podio

ALTERNATIVES

Top alternatives to SmartSurvey

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio

Top alternatives to SurveyMethods

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio