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SurveyMonkey

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SmartSurvey logo
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyLegend logo
NPS Software

4.5 972 user ratings

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Overview

Description A SaaS platform that provides in-depth survey solution for academics, MNCs, non-profits, government and private sectors, consultants and enterprise clients. With SmartSurvey, you can easily create survey questionnaires, reach out to the potential customers, and analyze their valuable feedbacks that uncover valuable business insights. It allows to distribute invitations through SMS and email. You can also embed surveys in web pages and share them across social media platforms. Its built-in analytical tools let you view real-time survey reports and allow to export data to do further analysis. Keep your data safe and secure in one place by connecting to APIs,Google Analytics, Zapier & more. Read more SurveyLegend provides insights into customers’ needs and expectations with its dynamic, eye-catching, and customisable survey creation service. The software allows you to create, design, and configure a survey for any kind of questions and then share them with your target audience via email, SMS, blogs, Facebook, or Twitter. The SurveyLegend platform then analyses the responses as they come in to give you insightful data analytics in real time. The survey creation service is available in four different packages – Free, Pro, Business, and Legendary, each with a ton of options for customisations. From unlimited questions for every survey to the freedom to create your own on any device using the drag-and-drop editor, SurveyLegend is a truly versatile tool. Read more
Pricing Options
  • Free Trial Available
  • SmartSurvey Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $15.00. Offers Free-forever plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    75%
  • Momentum
    65%
  • Popularity
    83%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    95%
  • Momentum
    60%
  • Popularity
    88%
SaaSworthy Awards # 10 Highly Rated # 15 Fastest Growing # 3 Highly Rated # 4 Fastest Growing

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 92 user ratings
4.5/5 972 user ratings
Ratings Distribution
  • Excellent

    70.8%
  • Very Good

    23.5%
  • Average

    3.3%
  • Poor

    1.2%
  • Terrible

    1.2%
  • Excellent

    59.9%
  • Very Good

    33.4%
  • Average

    5.2%
  • Poor

    0.9%
  • Terrible

    0.6%
Review Summary

SmartSurvey is generally well-received by users, earning praise for its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate the platform's ease of use, even for beginners, and its ability to create professional-looking surveys quickly and efficiently. The software's flexibility and customization options are also highlighted, allowing users to tailor surveys to their specific needs. Furthermore, SmartSurvey's customer support is consistently lauded for its responsiveness and helpfulness. However, some users have mentioned occasional glitches and minor usability issues, but these are generally overshadowed by the positive experiences reported by the majority of users.

SurveyLegend users appreciate its ease of use, comprehensive features, and excellent customer support. They find it user-friendly, even for beginners, and highlight the intuitive interface, well-organized layout, and helpful tutorials. The platform's extensive features, including survey creation, customization options, data analysis, and reporting capabilities, are highly praised. Users also commend the prompt and knowledgeable customer support, which is always ready to assist with any queries or issues. Overall, SurveyLegend is well-received for its user-friendliness, feature-richness, and exceptional customer service.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • SmartSurvey Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $15.00. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Basic Free

Professional Others

Business Others

Enterprise Custom

Student, Academic and Not-for-profit plans Custom

Starter Free

Pro $15.00 $19.00 per month

Business $25.00 $39.00 per month

Legendary $65.00 $89.00 per month

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots SmartSurvey screenshot
+ 6 More
screenshots
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Videos Video Thumbnail
+ 1 More

Vendor information

Company Details Located in: Gloucestershire, United Kingdom Founded in: 2004 Located in: Malmo, Sweden - 211 22 Founded in: 2010
Contact Details

0800 0937 822

https://www.smartsurvey.co.uk/

+46-760 27 83 88

https://www.surveylegend.com/

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