Home/Survey/ User Feedback Software/SmartSurvey vs RaaftUpdated on: April 20, 2024

Compare SmartSurvey vs Raaft

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Remove
Visit Website

Visit Website

ADD PRODUCT
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Remove
Visit Website

Visit Website

Overview

Summary

A SaaS platform that provides in-depth survey solution for academics, MNCs, non-profits, government and private sectors, consultants and enterprise clients. With SmartSurvey, you can easily create survey questionnaires, reach out to the potential customers, and analyze their valuable feedbacks that uncover valuable business insights. It allows to distribute invitations through SMS and email. You can also embed surveys in web pages and share them across social media platforms. Its built-in analytical tools let you view real-time survey reports and allow to export data to do further analysis. Keep your data safe and secure in one place by connecting to APIs,Google Analytics, Zapier & more. ..show more

Raaft helps you better understand why your customers are cancelling their products or subscriptions so you can reduce churn, address any common issues, and improve retention. Every time a customer tries to cancel their subscription, Raaft asks them a set of questions that can help you understand what’s going wrong. This retention flow is customizable, but includes options such as asking why they are leaving, and then offering solutions to that problem to stop the customer cancelling. For example, if the customer says the product is too expensive, then Raaft automatically responds to that by offering them a discount on their next subscription. Raaft then centralizes these issues into one dashboard so you can spot patterns and problems you need to fix. You can also customize the experience to fit your brand, and install it by adding a few lines of code to your website. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Gloucestershire, United Kingdom / 0800 0937 822

Bend, Oregon

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
Free

Ideal for personal use to build a basic survey.

Features

  • 1 user
  • Unlimited surveys
  • 15 questions per survey
  • 100 responses per month
  • Customer support (phone, email and in-app ticket system)
  • GDPR compliant
  • Survey templates
Professional
Others

Pricing:

  • £30/month Billed £360 annually
  • £45/month Billed monthly

Great for individuals who want to create professional surveys.

Features

  • 1 user
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • 1000 responses per month (Unlimited responses billed Yearly)
  • Includes features of the Basic plan, plus
  • Access to managed services
  • Create surveys in any language
  • Text analysis (word clouds)
  • Results in real-time
  • Multiple tracking links
  • Unlimited filter reports
  • Pop up surveys (excluding exit intent)
  • Standard training
Business
Others

Pricing:

  • £60/ month Billed £720 annually
  • £70/month Billed monthly

Perfect for businesses who want to create advanced surveys.

Features

  • 1+ users Team Plans
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • Includes features of Pro plan, plus
  • Two-factor authentication
  • Access to managed services
  • Advanced data export
  • Cross tab reporting and exporting
  • Custom variables
  • Customizable survey themes
  • File library
  • File upload question type
  • Net Promoter Score question type
  • Piping
  • Scheduled reports sent by email
  • Send invitations via email
  • Standard training
  • Dedicated account manager
Enterprise
Custom

For individuals that need access to advanced tools and integrations.

Features

  • 1+ users Team Plans
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • Includes features of Business plans, plus
  • API access
  • Two-factor authentication via SMS
  • Access to custom contracts/terms
  • Access to custom data processing agreements
  • Access to custom development
  • Access to custom support SLAs
  • Bespoke training programme
  • Connect your own mail server
  • Create your own password policy
  • Custom domain branding (surveys.yourdomain.com)
  • Custom SMS sender name
  • Access to infosec due diligence process
  • Access to Salesforce
  • Access to Single Sign-On
  • White label user interface
Student, Academic and Not-for-profit plans
Custom

The software offers Student Plans 50% discount and Not-for-profit Plan (charitable, educational, community or conservational organisation) great discounts on basis of request.

View Price Page
Rowboat
$15 /Month
  • $15 /month limited time pricing.
  • Lock in your rate forever.
  • Actual price $75 /month

Features

  • Up to 25k MRR
  • Unlimited feedback collection
  • Customer retention
  • Custom UI

Speedboat
$150 /Month
  • $15 /month limited time pricing.
  • Lock in your rate forever.
  • Actual price $150 /month

Features

  • Up to 100k MRR
  • Unlimited feedback collection
  • Customer retention
  • Custom UI
Yacht
$300 /Month
  • $15 /month limited time pricing.
  • Lock in your rate forever.
  • Actual price $300 /month

Features

  • Up to 500k MRR
  • Unlimited Feedback collection
  • Custom UI

Contact the vendor for special pricing on business doing over 250k MRR

View Price Page

SCREENSHOTS

SmartSurvey Screenshots
View 7 screenshot(s)
Raaft Screenshots
View 2 screenshot(s)

INTEGRATIONS

  • Google Analytics
  • Salesforce
  • Zapier
  • Google Tag Manager
    NA

ALTERNATIVES

Top alternatives to SmartSurvey

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio

Top alternatives to Raaft

Delineate
Delineate
Incremental
Incremental
OpenOS
OpenOS
Analyzr.ai
Analyzr.ai
Neuron Soundware
Neuron Soundware