Home/Survey/ User Feedback Software/SmartSurvey vs ProProfs Survey MakerUpdated on: March 28, 2024

Compare SmartSurvey vs ProProfs Survey Maker

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
80% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

A SaaS platform that provides in-depth survey solution for academics, MNCs, non-profits, government and private sectors, consultants and enterprise clients. With SmartSurvey, you can easily create survey questionnaires, reach out to the potential customers, and analyze their valuable feedbacks that uncover valuable business insights. It allows to distribute invitations through SMS and email. You can also embed surveys in web pages and share them across social media platforms. Its built-in analytical tools let you view real-time survey reports and allow to export data to do further analysis. Keep your data safe and secure in one place by connecting to APIs,Google Analytics, Zapier & more. ..show more

Proprofs Survey Maker is a tool used to create an online survey by selecting a wide range of survey questions such as multiple-choice, checkboxes, essay questions, instruction-based questions, date & time, and many more. With the help of proprofs, you can generate quizzes, tests & assessments, build NPS surveys, and even make polls, sidebar, and in-app surveys. Proprofs provides you the world’s simplest and funniest way to create online surveys and quizzes. It is the most popular platform, with over 50,000+ surveys having been made with over 4 million respondents. In addition to this, you can use advanced setting options such as assigning points to the survey answers by creating scored surveys. You can even create custom records based on scores achieved. After completing the study, you can easily share the survey with respondents by email, posting the survey link, embedding it into your websites, and sharing it on social media handles. It is best for the companies who are looking for more engagement on their websites and gamification. It becomes easy to create practical employee assessments by using proprofs. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Gloucestershire, United Kingdom / 0800 0937 822

California, United States / (855) 776-7763

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
Free

Ideal for personal use to build a basic survey.

Features

  • 1 user
  • Unlimited surveys
  • 15 questions per survey
  • 100 responses per month
  • Customer support (phone, email and in-app ticket system)
  • GDPR compliant
  • Survey templates
Professional
Others

Pricing:

  • £30/month Billed £360 annually
  • £45/month Billed monthly

Great for individuals who want to create professional surveys.

Features

  • 1 user
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • 1000 responses per month (Unlimited responses billed Yearly)
  • Includes features of the Basic plan, plus
  • Access to managed services
  • Create surveys in any language
  • Text analysis (word clouds)
  • Results in real-time
  • Multiple tracking links
  • Unlimited filter reports
  • Pop up surveys (excluding exit intent)
  • Standard training
Business
Others

Pricing:

  • £60/ month Billed £720 annually
  • £70/month Billed monthly

Perfect for businesses who want to create advanced surveys.

Features

  • 1+ users Team Plans
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • Includes features of Pro plan, plus
  • Two-factor authentication
  • Access to managed services
  • Advanced data export
  • Cross tab reporting and exporting
  • Custom variables
  • Customizable survey themes
  • File library
  • File upload question type
  • Net Promoter Score question type
  • Piping
  • Scheduled reports sent by email
  • Send invitations via email
  • Standard training
  • Dedicated account manager
Enterprise
Custom

For individuals that need access to advanced tools and integrations.

Features

  • 1+ users Team Plans
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • Includes features of Business plans, plus
  • API access
  • Two-factor authentication via SMS
  • Access to custom contracts/terms
  • Access to custom data processing agreements
  • Access to custom development
  • Access to custom support SLAs
  • Bespoke training programme
  • Connect your own mail server
  • Create your own password policy
  • Custom domain branding (surveys.yourdomain.com)
  • Custom SMS sender name
  • Access to infosec due diligence process
  • Access to Salesforce
  • Access to Single Sign-On
  • White label user interface
Student, Academic and Not-for-profit plans
Custom

The software offers Student Plans 50% discount and Not-for-profit Plan (charitable, educational, community or conservational organisation) great discounts on basis of request.

View Price Page
Basic
$7 /Month

$7 /month billed Annually or $14 /month billed Monthly

Best for startups looking to get started with online surveys.

Features

  • Unlimited Surveys
  • Unlimited Responses
  • Administrators : 1
  • Customer Support : Basic
  • Integrations : Basic

All Plans Include these features

  • Poll Maker
  • Templates
  • Reports
  • Multilingual Surveys
  • Advanced Features
  • No Advertisements
  • Custom Scoring and Results
  • Branding and Certificate
  • Email Notifications

Professional
$19 /Month

$19 /month billed Annually or $39 /month billed Monthly

Best for small to medium size business aiming to gather feedback through online surveys.

Features

  • Includes features of Basic plan, plus
  • Logo, Branding & Themes
  • Survey Scoring
  • Branching and Skip Logic
  • Accept File Uploads
  • Includes features of All plan
Business
$69 /Month

$69 /month billed Annually or $139 /month billed Monthly

Best for medium to large size businesses that need an administrator to oversee survey operations.

Features

  • Includes features of Professional plan, plus
  • Quiz Maker Team : $79 /month value
  • Net Promoter Score
  • In-App Survey
  • Sidebar Forms
  • Popup Survey
  • Advanced Reporting Tools
  • SSO
  • Offline Authoring with Excel
  • Notifications and Report Sharing
  • White Label
  • Unlimited Private User Accounts
  • Unlimited Groups and Classroom
  • Customer Support : Advanced
  • Integrations : Advanced
  • Includes features of All plan
Enterprise
$199 /Month

$199 /month billed Annually or $299 /month billed Monthly

Best for large businesses that need multiple administrators and advanced features like unlimited storage.

Features

  • Includes features of Business plan, plus
  • Administrators : Unlimited
  • Quiz Maker Business : $139 /month value
  • Organizational Data oversight, security and ownership
  • Organization-wide collaboration
  • Centrally-managed enterprise
  • Customer Support : Premium
  • Integrations : Premium
  • Includes features of All plan
View Price Page

SCREENSHOTS

SmartSurvey Screenshots
View 7 screenshot(s)
ProProfs Survey Maker Screenshots
View 1 screenshot(s)

INTEGRATIONS

  • Google Analytics
  • Salesforce
  • Zapier
  • Google Tag Manager
    NA

ALTERNATIVES

Top alternatives to SmartSurvey

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio

Top alternatives to ProProfs Survey Maker

Zonka Feedback
Zonka Feedback
Startquestion
Startquestion
Trustmary
Trustmary
Customer.guru
Customer.guru
SatisMeter
SatisMeter