Home/Survey/ User Feedback Software/SmartSurvey vs EventSurvey360Updated on: April 23, 2024

Compare SmartSurvey vs EventSurvey360

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

A SaaS platform that provides in-depth survey solution for academics, MNCs, non-profits, government and private sectors, consultants and enterprise clients. With SmartSurvey, you can easily create survey questionnaires, reach out to the potential customers, and analyze their valuable feedbacks that uncover valuable business insights. It allows to distribute invitations through SMS and email. You can also embed surveys in web pages and share them across social media platforms. Its built-in analytical tools let you view real-time survey reports and allow to export data to do further analysis. Keep your data safe and secure in one place by connecting to APIs,Google Analytics, Zapier & more. ..show more

EventSurvey360 is a simple to use platform that helps users create online surveys. The solution makes survey creation easy using the already preset templates and smart designs, this results in enhanced surveys and quizzes that can be integrated with CRM for better experience. In-built Net Promoter Scores helps to understand customers’ reaction to the surveys and the Instant Customer Feedback helps improve customer response rate. Data gathered from the surveys can be analyzed and used to gain insights through its analytical tools. The software takes the customer insights and uses them to help identify key areas that require improvement. The solution serves as a powerful tool for marketing teams that require information from certain target audience. The platform proves to be an effective solution to better engage and understand employees, boost customer satisfaction and stay ahead of competition. EventSurvey360 can be integrated can be integrated with various third party tools to help improve customer interaction relationship. ..show more

Features

360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time

Email Distribution This feature lets you send a custom email invitation for the survey to the respondents

Embeddable Survey It enables you to directly include your surveys on your own website

Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy

Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Phone Survey It enables you to run your survey over telephones

Question Branching Allows respondents to screen questions and give answer to the relevant questions only

Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Site Intercept Survey Captures value from your website visitors with targeted, engaging messages

Skip Logic It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive

Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Gloucestershire, United Kingdom / 0800 0937 822

Cumming, GA 30041 / +1 678-400-0362

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
Free

Ideal for personal use to build a basic survey.

Features

  • 1 user
  • Unlimited surveys
  • 15 questions per survey
  • 100 responses per month
  • Customer support (phone, email and in-app ticket system)
  • GDPR compliant
  • Survey templates
Professional
Others

Pricing:

  • £30/month Billed £360 annually
  • £45/month Billed monthly

Great for individuals who want to create professional surveys.

Features

  • 1 user
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • 1000 responses per month (Unlimited responses billed Yearly)
  • Includes features of the Basic plan, plus
  • Access to managed services
  • Create surveys in any language
  • Text analysis (word clouds)
  • Results in real-time
  • Multiple tracking links
  • Unlimited filter reports
  • Pop up surveys (excluding exit intent)
  • Standard training
Business
Others

Pricing:

  • £60/ month Billed £720 annually
  • £70/month Billed monthly

Perfect for businesses who want to create advanced surveys.

Features

  • 1+ users Team Plans
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • Includes features of Pro plan, plus
  • Two-factor authentication
  • Access to managed services
  • Advanced data export
  • Cross tab reporting and exporting
  • Custom variables
  • Customizable survey themes
  • File library
  • File upload question type
  • Net Promoter Score question type
  • Piping
  • Scheduled reports sent by email
  • Send invitations via email
  • Standard training
  • Dedicated account manager
Enterprise
Custom

For individuals that need access to advanced tools and integrations.

Features

  • 1+ users Team Plans
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • Includes features of Business plans, plus
  • API access
  • Two-factor authentication via SMS
  • Access to custom contracts/terms
  • Access to custom data processing agreements
  • Access to custom development
  • Access to custom support SLAs
  • Bespoke training programme
  • Connect your own mail server
  • Create your own password policy
  • Custom domain branding (surveys.yourdomain.com)
  • Custom SMS sender name
  • Access to infosec due diligence process
  • Access to Salesforce
  • Access to Single Sign-On
  • White label user interface
Student, Academic and Not-for-profit plans
Custom

The software offers Student Plans 50% discount and Not-for-profit Plan (charitable, educational, community or conservational organisation) great discounts on basis of request.

View Price Page
Basic
Free

Always Free

Features

  • Unlimited Surveys
  • Number of Questions/Survey
  • Number of Responses/Survey
  • Customer Support through email
  • Survey Stats : upto 100
  • Team Members : Only 1 user
  • Sharing on Social Media
  • Unlimited Quizzes
  • Number of Questions/Quiz : upto 10
  • Number of Responses/Quiz : upto 100
  • Quiz Stats : upto 100
Individual
$27 /Month

Each One : $27 /Survey/month billed Annually (25 percent off) or $3 /Survey/month billed Monthly

Unlimited : $216 billed Annually (40 percent off) or $24 /month billed Monthly (20 percent off)

Features

  • Includes features of Free plan, plus
  • Unlimited Number of Questions /Survey
  • Unlimited Number of Responses /Survey
  • Reports
  • Data Exports
  • Survey Stats
  • Multiple Languages
  • Unlimited Number of Questions /Quiz
  • Unlimited Number of Responses /Quiz
  • Quiz Stats
Organization
$45 /Month

Each One: $45 /Survey/month billed Annually (25 percent) or $5 /Survey/month billed Monthly

Unlimited : $360 billed Annually (40 percent off) or $40 /month billed Monthly (20 percent off)

Features

  • Includes features of Individual plan, plus
  • White Label Surveys and Quizzes
  • Team Members : Only 5 users
Platinum
Custom

Features

  • Includes features of Organization plan, plus
  • Unlimited Team Members
  • API Access

Contact the vendor to get the latest pricing details.

Enterprise
Custom

Features

  • Includes features of Platinum plan, plus
  • Net Promoter Score API
  • Critical Score - Email to Manager

Contact the vendor to get the latest pricing details.

View Price Page

SCREENSHOTS

SmartSurvey Screenshots
View 7 screenshot(s)
EventSurvey360 Screenshots
View 1 screenshot(s)

INTEGRATIONS

  • Google Analytics
  • Salesforce
  • Zapier
  • Google Tag Manager
    NA

ALTERNATIVES

Top alternatives to SmartSurvey

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio

Top alternatives to EventSurvey360

SurveyMonkey
SurveyMonkey
SurveySparrow
SurveySparrow
Alchemer
Alchemer
QuestionPro
QuestionPro
Survio
Survio