-
Categories
- Marketing
- Sales
- Design
- Collaboration
- Development
- Blog & Resources
- All Categories
Get Listed
|
93%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
93%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
|
|---|---|---|
|
Start Free Trial
|
Start Free Trial
|
|
ADD PRODUCT
|
93%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
93%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
|---|---|---|
|
Start Free Trial
|
Start Free Trial
|
Summary |
Smartsupp offers a number of exciting tools and features that make the job of converting website visitors a lot easier for your chat operators. Real time chatting and interaction between your agents and visitors increases the rate of conversion of visitors into happy customers. Understand the behaviour of your visitors by getting a view of his screen, clicks and cursor movements. Customize the colours, texts and position of your chat box in a way that defines your brand. With Smartsupp, you can also reply to your customers via your smartphones. The software also allows you to keep your visitors engaged by sending timely personalized messages automatically. ..show more |
Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. The software offers Smarter Conversations and Self-service tool to resolve queries across first and third party messaging platforms. The Best-in-class AI chatbots used to increase customer engagement and scale customer service. It supports 33+ languages to customize messenger in the language of your choice. Measure productivity metrics in real-time with reports to automate business workflows. ..show more |
|
Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff |
|
|
|
Call Me Option Allows your visitors to speak to your agents directly over the phone |
|
|
|
Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. |
|
|
|
Knowledge Database Lets you have an access to all your past chat history and documents |
|
|
|
Offline Form This feature allows your visitors to submit their questions when your agents are not available online |
|
|
|
Persistent Chat Creating a subject-based group conversation that persists over time |
|
|
|
Shortcut Messages Create shortcuts for the commonly used replies in order to save time |
|
|
|
Transfers Transfer of calls from one operator to another with just one click |
|
|
|
Video Chat Make conversations more personal with video calling between your agents and your visitors |
|
|
|
Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message |
|
|
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
|||||||||||||||||||||||||
|
|||||||||||||||||||||||||
|
|
|
|
Tidio Chat
Crisp
JivoChat
tawk.to
Intercom
|
Tidio Chat
Zendesk Talk
Intercom
Freshdesk Contact Center (Formerly Freshcaller)
Crisp
|
