Smartsupp vs Chatlio Comparison

Remove All ADD PRODUCT Smartsupp Chatlio	93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Smartsupp Live Chat Software (517 Ratings)	Remove Chatlio Cloud Content Collaboration Software (206 Ratings)
Start Free Trial	Visit Website

ADD PRODUCT	93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Smartsupp Live Chat Software (517 Ratings)	Remove Chatlio Cloud Content Collaboration Software (206 Ratings)
Start Free Trial	Visit Website

Overview

Summary

Smartsupp offers a number of exciting tools and features that make the job of converting website visitors a lot easier for your chat operators. Real time chatting and interaction between your agents and visitors increases the rate of conversion of visitors into happy customers. Understand the behaviour of your visitors by getting a view of his screen, clicks and cursor movements. Customize the colours, texts and position of your chat box in a way that defines your brand. With Smartsupp, you can also reply to your customers via your smartphones. The software also allows you to keep your visitors engaged by sending timely personalized messages automatically. ..show more

Chatlio is a live chat app with full Slack integration that boosts visitor engagement. It is compatible with all operating systems and can be activated in three simple steps. Authorise and connect the app in Slack, procure the Chatlio widget code snippet from the website and set up your customised interface to begin chatting with your visitors. You can also style your own widget, choosing from options like Button, Chip and Tab, and then customising it with colours, shapes, and labels of your choice at no extra cost. The Chatlio app can be integrated with your website seamlessly and functions as a complete customer care system that can be used to chat with visitors without any additional software support. The automatic messaging feature of the app also helps drive visitor engagement. The Javascript API facilitates optimum control over chat widget and data while the webhooks enable the exporting of this data to third-party systems in real time. ..show more

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Brno, Czech Republic

Seattle, Washington

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Free Free Features Free forever for 3 agents 14-day conversation history Live chat + email sending Help center Data privacy & security - GDPR complaint PREMIUM FEATURES Conversation history - 14 days Personal shortcuts - 1 CORE FEATURES Live chat Web dashboard iPhone/iPad app Android app Windows app E-commerce platform integrations File-sharing Basic visitor info Sound and visual notifications CHAT BOX CUSTOMIZATION Custom chat box colors Mobile-ready chat box design Agent photo and description Authorization form - Always visible when offline Standard $22.5 /User/Month Features 1 year conversation history Live chat + email + Facebook Messenger 1 chatbot New Engage visitors via visitor list Video recordings (10 000 / month) Help center Customer support Data privacy & security - GDPR Compliant PREMIUM FEATURES Conversation history - 1 year Chatbots - 1 chatbox Engage visitors - Engage visitor via visitor list Email sending Facebook messenger integration Personal shortcuts - Unlimited Customer satisfaction rating Detailed visitor info Visitor filters Block visitor Chat assign to agent Google Analytics connection Chat box API Statistics CORE FEATURES Live chat Web dashboard iPhone/iPad app Android app Windows app E-commerce platform integrations File-sharing Basic visitor info Sound and visual notifications CHAT BOX CUSTOMIZATION Custom chat box colors Mobile-ready chat box design Agent photo and description Chat page (Open chat box via direct link) Chat box embedded in mobile app Authorization form - Customizable Chat box position on the page - Customizable Multi-language and multi-design chat box Advanced chat box customization with API SMARTLOOK VIDEO RECORDINGS Number of recordings - 10 000 / month Compatibility with dynamic/JavaScript sites Recording history - 10 days Recording filters Pro $108 /User/Month Features 3 years conversation history Live chat + email + Facebook Messenger 10+ chatbots New Engage visitors with chatbots Video recordings (50 000 / month) Help center Customer support Data privacy & security - GDPR Compliant PREMIUM FEATURES Conversation history - 3 year Chatbots - 10+ chatbox Engage visitors - Engage visitor with chatbots Chatbot segmentation options Email sending Facebook messenger integration Personal shortcuts - Unlimited Customer satisfaction rating Detailed visitor info Visitor filters Block visitor Chat assign to agent Google Analytics connection Chat box API Statistics Team statistics Teams of agents Team shortcuts Office hours Limited access for agents Rest API and data exports CORE FEATURES Live chat Web dashboard iPhone/iPad app Android app Windows app E-commerce platform integrations File-sharing Basic visitor info Sound and visual notifications CHAT BOX CUSTOMIZATION Custom chat box colors Mobile-ready chat box design Agent photo and description Chat page (Open chat box via direct link) Chat box embedded in mobile app Authorization form - Customizable Chat box position on the page - Customizable Multi-language and multi-design chat box Advanced chat box customization with API SMARTLOOK VIDEO RECORDINGS Number of recordings - 50 000 / month Compatibility with dynamic/JavaScript sites Recording history - 10 days Recording filters View Price Page	Starter $29 /Month Features Only 2 Operators 1 widget 200 conversations /month Unlimited bandwidth Unlimited domains Free CSS customization All the plan includes these features Full integration with your slack app Powerful and practical chat widget Fully customizable chat widget Basic $49 /Month Features Unlimited Operators Includes features of Starter plan, plus 1000 conversations /month Bots Triggers and automessages Saved Replies Includes features of All plan Pro $99 /Month Features Unlimited Operators 2 widgets 3000 conversations /month Includes features of Basic plan, plus White label widget Qualify leads automatically Includes features of All plan Business $199 /Month Features Unlimited Operators 5 widgets 5000 conversations/month Includes features of Pro plan Includes features of All plan Enterprise Custom Chatlio offers Enterprise pricing plan on basis of request. Contact the vendor to get the latest pricing detail. View Price Page

Compare Smartsupp vs Chatlio

Smartsupp

Chatlio

Overview

TECHNICAL DETAILS

Pricing

SCREENSHOTS

INTEGRATIONS

ALTERNATIVES