Smartsheet vs Freshservice Comparison

Remove All	97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Smartsheet Project Management Software (5780 Ratings)	Remove Freshservice Service Desk Software (1118 Ratings)	92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Zoho Projects Project Management Software (1115 Ratings)	92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Wrike Project Management Software (4176 Ratings)
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Remove All	97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Smartsheet Project Management Software (5780 Ratings)	Remove Freshservice Service Desk Software (1118 Ratings)	92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Zoho Projects Project Management Software (1115 Ratings)	92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Wrike Project Management Software (4176 Ratings)
Remove All	Start Free Trial	Visit Website	Start Free Trial	Start Free Trial

Overview

Summary

An intuitive project management software and collaboration tool that is useful for small and mid-size organizations to track and manage various types of work. Besides project management, it assists organizations to manage event schedules, sales pipelines, marketing campaigns, HR and product development. It has a spreadsheet-like interface that offers a number of handy tools such as card view, gantt charts, reporting and file sharing, work automation etc. It is a top-rated business application that can be integrated with leading web apps like Dropbox, Zapier as well as Google Apps and Salesforce. More than 80,000 businesses and millions of users across 175 countries rely on Smartsheet. ..show more

Freshservice is a complete and highly efficient project management software that facilitates crafting a professional-grade project right from the grassroots-level. Real-time project dashboard allows easy tracking, monitoring and assessing all the project phases as it progresses. The tracking indicator also keeps the team alert against the deadline. The software allows impressive collaboration, where team members can add comments on any given project. Better project status visibility is possible with Fresh Service. It comes equipped with many useful project management features. The software, besides IT project management, also can help in ITSM and IT asset management as well. ..show more

Helps in planning projects, assigning tasks, keeping track on the work progress, managing documents, communicating seamlessly with the team to get the work done on time. Navigates the workflow through mapping out Gantt Charts and time management sheets. Also useful for project budgeting and allocating it as per the resources available. Additionally, it tracks issues associated with the project and manages resolving them. Maintains a database in which, the whereabouts of the employees can be seen along with their skills and availability. You can add unlimited members to your project without spending any extra money. Moreover, a mobile application also available to manage your task on-the-go. ..show more

An all-in-one project management tool that helps to organize your complex work easily and flexibly. It is ideal for remotely located teams, mid-sized organizations and enterprise companies for managing teamwork and communicating with clients. With Wrike’s collaboration features and customization tools, you will be able to manage teamwork better and finish your work sooner. It helps the team leads and administrators collecting project requirements, creating and assigning tasks and visualizing schedules on the Gantt chart. Moreover, each team member will be aware of their work priorities with personal dashboards and real-time work updates so that you'll get an efficient and goal-oriented team. ..show more

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Bellevue, Washington - 98004 / +1 844 324 2360

San Mateo, California / +1 (866) 832-3090

Pleasanton, California - 94588 / +1 844-584-2497

San Jose, California / +1 877 779 7453

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Free Free For people just getting started with task and project management. Features 1 user Up to 2 editor 2 sheets Gantt, Grid, Card, Calendar views Pro $9 /User/Month Max 10 users, unlimited viewers For people and teams that want to track, share, and manage projects with unlimited viewers. Features Includes features of Free plan, plus Up to 10 paid editors Unlimited free viewers Unlimited sheets, forms, and reports 20 GB attachment storage Business $32 /User/Month Min 1 user, unlimited editors For businesses that want to manage projects and programs with unlimited free editors. Features Includes features of Pro plan, plus Unlimited free editors Admin capabilities 1 TB attachment storage Workload tracking Unlimited automation Enterprise Custom For organizations that run processes at scale with enterprise-grade security and controls. Features Includes features of Business plan, plus SAML-based SSO AI formulas and text Directory integrations Enterprise Plan Manager WorkApps Work Insights Smartsheet Advance Custom Smartsheet Advance extends the full potential of the platform with premium capabilities Features Portfolio Management Streamlined Team Engagement Secure Process Management Data Connections View Price Page	Starter $29 /User/Month For getting started Features Incident Management Knowledge Base Self Service Portal SLA Management Workflow Automator Orchestration Multiple Portal Languages Custom SSL Marketplace Apps Mobile Apps 1000 Orchestration transactions/mo/account Growth $59 /User/Month For growing businesses Features Includes features of Starter plan, plus Service Catalog Asset Management Purchase Order Management Employee Onboarding Portal Customization MSP Mode Multiple SLAs Approval Workflows Business Rules Cloud Management 2000 Orchestration transactions/mo/account Pro $115 /User/Month ITSM + ITOM + Project Management for large organizations Features Includes features of Growth plan, plus Problem Management Change Management Release Management Project Management SaaS Management (Add-on) Software License Management Contract Management Alert Management Analytics Pro Access Controls Pro Team Dashboards IP Range Restrictions 5000 Orchestration transactions/mo/account Enterprise $145 /User/Month Service management solution for enterprises Features Freddy Virtual Agent on MS Teams and Slack with 2000 suggestions/mo/account (BETA) Freddy Agent Assist (BETA) Sandbox Audit Logs 20,000 Orchestration transactions/mo/account View Price Page	Free Free Up to 3 users Features 2 Projects Subtasks 5GB of storage space Premium $5 /User/Month Features Includes features of Free plan, plus Unlimited projects Project Templates Time Tracking Blueprints Enterprise $10 /User/Month Features Includes features of Premium plan, plus Read-only users Custom Fields & Status Custom Roles & Profiles Single Sign-On Two-Factor Authentication View Price Page	Free Free For teams getting started Intelligent task management Features Web, desktop, and mobile apps Project & task management AI content generation Board view Table view Active task limitations apply Team $9.8 /User/Month For growing teams Effective team management Features 2-25 users Unlimited projects Unlimited tasks & subtasks Unlimited custom fields Unlimited request forms 20 free collaborators Interactive Gantt charts Automations (50 actions/user/month) Custom workflows Chart view Calendar view Dashboards Use case templates Google Sign-In External requester collaboration Integrations & open API 2 GB storage per user Business $24.8 /User/Month For all teams across an organization Customizable platform for any use case Features 5-200 users Includes features of Team plan, plus Folder structure & nested projects Cross-tagging Project Blueprints Custom item types Automations (200 actions/user/month) AI risk prediction & work creation Approvals & guest approvals File and video proofing (30+ file formats) Resource management, workloads & time tracking Reports and Unlimited Dashboards User groups & permissions DAM Integrations and Cloud Content Connector Adobe Creative Cloud Extensions 5 GB storage per user Enterprise Custom For large teams Enterprise-grade security and scalability Features Includes features of Business plan, plus 5 to unlimited users SAML-based SSO Two-Factor Authentication (2FA) Password policies Custom access roles Customizable user types Admin permissions User audit reports Automations (1000 actions/user/month) 10 GB storage per user Pinnacle Custom For teams with complex work needs Advanced tools and analytics for complex work Features 5 to unlimited users Includes features of Enterprise plan, plus Locked Spaces Advanced reporting & BI Team utilization and performance dashboard Job roles Budgeting and billable hours Bookings (project-level effort & time planning) SharePoint and HTML5 proofing and approvals Automations (1500 actions/user/month) 15 GB storage per user View Price Page