Home/Compare/Smartlook vs LiveSession
Updated on: November 13, 2019

Smartlook vs LiveSession

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(14 Ratings)
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Overview

Summary

It is an efficient web analytics tool to get an insider look about your products and services. It has visitor recording feature, which identifies your website visitors and tracks their conversations in order to collect their feedbacks. In addition, heatmap helps you to get superior UX insights and shows you where your visitors clicking on a web page. Using built-in tools of Smartlook, you can able to track all the events on your web pages. It also has conversion funnels that will indicate about massive drop between the steps in your funnel. Incorporating this software will help you to make better decisions to increase your revenue and retain your customers. ..read more

LiveSession easily searches, segmentizes, and replays high-quality session interactions to analyze customer behavior across user sites and apps. It records how a user interacts with a user’s website and tracks its entire journey through. This helps users to improve their conversion rate, provide better IT and customer support and also helps them debug applications. The dashboard can be customized using multiple filters for the parameters which are most important. Multiple segments can be filtered to provide valuable insights out of huge data clutter. LiveSession also helps you determine which users got frustrated after multiple clicks and dropped out, thereby allowing them to optimize that element of their website. It also helps track users who encountered a Javascript error after logging into their website. LiveSession has multiple advantages which bypass any single fixed area of business. It helps developers to improve user experience on the website, allows marketing to understand how the user interacts with the website. It thereby increases the conversion rate and also enables customer service to learn about user behavior. ..read more

Features

A/B Testing

Chat Integration

Custom Targeting

Customer Feedback

Filtered Results

Form Testing

Funneling

GDPR Compliance

JavaScript Error Detection

Optimization Tool

Real-time View

Session Recording

Team Sharing

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Czechia, Europe

Wroclaw, Poland

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • Events : 2
  • Funnels : 1
  • Heatmaps : 3
  • Sessions per Month : 1500
  • Data history : 1 Month
Starter
$24 /Month

Features

  • Always-on recording
  • Includes features of Free plan, plus
  • Heatmaps: Unlimited
  • Sessions per Month: 5000
  • Data history: 1 Month
Power
$99 /Month

Features

  • Includes features of Starter plan, plus
  • Events: Unlimited
  • Funnels: Unlimited
  • Heatmaps: Unlimited
  • Sessions per Month: 25000
  • Data history: 1 Month
Starter Mobile
$110 /Month

Features

  • Recording platform: iOS plus Android
  • Events 2
  • Funnels 1
  • Always-on recording
  • Sessions per Month: 50000
  • Data history: 1 Month
Power Mobile
$220 /Month

Features

  • Includes features of Starter Mobile plan, plus
  • Events: Unlimited
  • Funnels: Unlimited
  • Sessions per Month: 50000
  • Data history: 1 Month
Custom
Custom

Features

  • Recordings and heatmaps
  • Analytics
  • Data access
  • Administration and support
View Price Page
Starter
$55.63 /Month

Features

  • 50000 Page Views Monthly

All the Plans includes these Features

  • Session replays
  • Filters
  • Segments
  • User reports
  • Support for SPA
  • Skip inactivity
  • Speed of session replay
  • User identification
  • Always-on recordings
  • Data retention : 30 days
  • Support : Live Chat and Email
  • Unlimited websites
  • Unlimited Users
  • Integration with Live Chats
  • Integration with bug tracking System
  • Installation guides for popular platforms
Startup
$112.39 /Month

Features

  • 100000 Page Views Monthly
  • Includes features of All Plan
Medium
$225.92 /Month

Features

  • 225000 Page Views Monthly
  • Includes features of All Plan
Growth
$452.97 /Month

Features

  • 450000 Page Views Monthly
  • Includes features of All Plan
View Price Page

SCREENSHOTS

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INTEGRATIONS

  • Intercom
  • WordPress
  • Joomla
  • Instapage
  • Wix
  • CS-Cart
  • Drupal
  • BigCommerce
  • Segment
  • Unbounce
  • OpenCart
  • Mixpanel
  • PrestaShop
  • Squarespace
  • Weebly
  • Magento
  • Google Analytics
  • Piwik PRO
  • Zendesk Support
  • Jimdo
  • LightSpeed Restaurant
  • Shopify
  • Shopware
  • Intercom
  • Google Analytics
  • LiveChat
  • Segment