Slack vs Mattermost Comparison

Remove All ADD PRODUCT Slack Mattermost PinChat	Remove Slack Business Instant Messaging Software (35011 Ratings)	Remove Mattermost Business Instant Messaging Software (572 Ratings)	Sponsored Remove PinChat Business Instant Messaging Software (1 Ratings)
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ADD PRODUCT	Remove Slack Business Instant Messaging Software (35011 Ratings)	Remove Mattermost Business Instant Messaging Software (572 Ratings)	Sponsored Remove PinChat Business Instant Messaging Software (1 Ratings)
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Overview

Summary

Slack is a communications and workflow solution designed for teams. Using Slack, you can set up channels, which can be around any theme, project, client or department. You can invite people to join these channels, or make them private, and people can leave whenever they want. With Slack’s search functionality, you can quickly skip to past communications. You can also star conversations to add them to your favorites, and allow you to quickly access them again in the future. Slack threads allow people to carry on the conversation in a separate place, rather than cluttering up the channel with their responses. With Slack, you can share PDFs, images, videos, and gifs, and you can mention one individual or multiple people within channels to get their attention. You can also direct message people when you want to have 1-2-1 conversations, and quickly add more people to that conversation if you need more opinions. ..show more

Mattermost’s mission is to make the world safer and more productive by developing and delivering secure, open-source collaboration software that is trusted, flexible, and offers fast time-to-value. Maintain full ownership and control of company IP and customer data behind your own firewall or VPN. Safeguard against major security incidents, vendor lock-in, and resource-draining technical debt. ..show more

PinChat allows you to communicate with customers via a URL or QR code, across platforms and App, simple and fast. If you are currently running a retail store, an e-commerce business, an online platform, or you are simply an individual seller, PinChat is designed just for you. ..show more

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

San Francisco, California

Palo Alto, California

Singapore

API

N/A

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Mobile - Windows
Mobile - BlackBerry
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Free Free Free The quickest and easiest way to try Slack $US0/mth Access to 10,000 of your team’s most recent messages 10 integrations with other apps like Google Drive, Office 365 and many more 1:1 voice and video calls between teammates Features: PRODUCTIVITY BASICS Message history - 10k of your team’s most recent messages Relevant people, channels and files in search results Integrations with other apps - 10 File storage - 5 GB total Workspaces - 1 SECURITY Data encryption at rest and in transit Two-factor authentication ADMINISTRATION Manage channel posting permissions - Limited to # general channel only CALLS Voice and video calls - One-to-one only SUPPORT Access to customer support - Standard support Pro $2.67 /Month Pro More power for small teams who want better collaboration $US2.67/mth* All the benefits of Free and: The full context of your organization’s message history at your fingertips Timely info and actions in one place with unlimited integrations Face-to-face communication with group voice and video calls of up to 15 teammates Secure collaboration with outside organizations or guests from within Slack Features: PRODUCTIVITY BASICS Message history - Unlimited Relevant people, channels, and files in search results Integrations with other apps - Unlimited File storage - 10 GB per team member Workspaces - 1 Customizable sections Slack huddles Audio and video clips EXTERNAL COLLABORATION Work with other organisations Work with individuals SECURITY Data encryption at rest and in transit Two-factor authentication OAuth with google COMPLIANCE Custom retention policies for messages and files ADMINISTRATION Manage channel posting permissions - Limited to # general channel only Custom user groups CALLS Voice and video calls - Uo to 15 participants Screen sharing SUPPORT Access to customer support - 24/7 support Business $5 /Month Business+ Scale your business, increase productivity and keep your teams connected $US5/mth* All the goodness of Pro, and: Advanced identity management through SAML-based SSO and real-time Active Directory sync with OneLogin, Okta, and Ping Identity Compliance requirements met with data exports for all messages Around-the-clock teamwork and assistance with 99.99% guaranteed uptime and 24/7 support with a four-hour response time Features: PRODUCTIVITY BASICS Message history - Unlimited Relevant people, channels, and files in search results Integrations with other apps - Unlimited File storage - 20 GB per team member Workspaces - 1 Customizable sections Slack huddles Audio and video clips EXTERNAL COLLABORATION Work with other organizations Work with individuals SECURITY Data encryption at rest and in transit Two-factor authentication OAuth with google SAML-based single sign-on(SSO) COMPLIANCE Custom retention policies for messages and files Data exports for all messages Data residency ADMINISTRATION Manage channel posting permissions - Unlimited number of channels Custom user groups Real-time Active Directory sync with OneLogin, Okta, and Ping Identity User management with SCIM provisioning CALLS Voice and video calls - Uo to 15 participants Screen sharing SUPPORT Access to customer support - 24/7 support with four-hour first response time 99.99% guaranteed uptime SLA Enterprise Grid Custom Enterprise Grid Slack for the most demanding enterprises – all the flexibility to meet your regulatory requirements and all the power to match your growth All the greatness of Business+, and: Peace of mind with enterprise-grade security and compliance, such as HIPAA support and the Enterprise Key Management add-on Large scale collaboration and alignment with support for up to 500,000 users Streamlined administration with centralized controls and customizable policies Tailored support with a designated account and customer success team Features: PRODUCTIVITY BASICS Message history - Unlimited Relevant people, channels, and files in search results Integrations with other apps - Unlimited File storage - 1 TB per team member Workspaces - Unlimited Customizable sections Slack huddles Audio and video clips EXTERNAL COLLABORATION Work with other organizations Work with individuals SECURITY Data encryption at rest and in transit Two-factor authentication SAML-based single sign-on(SSO) Slack enterprise key management - Add-on Integration with enterprise mobility management (EMM) COMPLIANCE Custom retention policies for messages and files Data exports for all messages Support for HIPAA compliance Data residency ADMINISTRATION Manage channel posting permissions - Unlimited number of channels Custom user groups Real-time Active Directory sync with OneLogin, Okta, and Ping Identity User management with SCIM provisioning Support for integrations with data loss prevention (DLP), e-discovery, and offline backup providers Domain claiming Custom terms of service CALLS Voice and video calls - Uo to 15 participants Screen sharing SUPPORT Access to customer support -24/7 priority support with four-hour first response time 99.99% guaranteed uptime SLA Designated account and customer success team View Price Page	Cloud Professional $10 /User/Month Features Incident Collaboration Unlimited search history Unlimited integrations Guest accounts Channel moderation Automated compliance exports Custom data retention policies DLP, EMM, and eDiscovery integration Advanced mobile push notifications Cloud Enterprise Custom Features Includes features of the Professional plan, plus Private single-tenant instance Dedicated infrastructure Enterprise networking/VPC peering (Coming soon) TLS mutual auth (Coming soon) Strict region and data residency (Coming soon) Add-ons Premium support Custom services Enterprise E0 Free Features Self-hosted one-to-one and group messaging, file sharing and search Native apps for iOS, Android, Windows, Mac and Linux Unlimited integrations Tools for custom branding Unlimited search history Multi-language translation New monthly improvements Multi-factor Authentication Enterprise E10 $3.25 /User/Month $3.25 per user per month billed annually Features Includes features of the E0 plan, plus Multi-factor Authentication Enforcement Guest accounts Active Directory / LDAP Single sign-on Encrypted push notifications via HPNS Next business day support System default permission policy Advanced access control policies Enterprise E20 $8.5 /User/Month $8.50 per user per month billed annually Features Includes features of the E10 plan, plus High availability Incident Collaboration Active Directory / LDAP Group sync Advanced compliance Okta / OneLogin / ADFS SAML 2.0 Office365 suite integration Advanced roles and permissions Add-ons Premium support with SLA Custom services View Price Page	Free Free Popular with individuals or small teams Features Unlimited chat links 100 MAU (One user from one device is MAU) Export chat data Customized chat link Customized PinBoard Basic data analytics Free Message Notification Advanced $32 /Month Best fit for SMBs Features All functions of Free Plan Unlimited chat links 500 MAU Customized survey Customized chat widget Chatbot editor Advanced data analytics Enterprise Custom According to your requirements and scenario Features Unlimited chat links Billed by MAU usage Integration with inner system Full customization Priority support View Price Page

Compare Slack vs Mattermost

Slack

Mattermost

PinChat

Overview

TECHNICAL DETAILS

Pricing

SCREENSHOTS

INTEGRATIONS

ALTERNATIVES