Home/Business Instant Messaging Software/Slack vs MattermostUpdated on: January 31, 2023

Compare Slack vs Mattermost

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Overview

Summary

Slack is a communications and workflow solution designed for teams. Using Slack, you can set up channels, which can be around any theme, project, client or department. You can invite people to join these channels, or make them private, and people can leave whenever they want. With Slack’s search functionality, you can quickly skip to past communications. You can also star conversations to add them to your favorites, and allow you to quickly access them again in the future. Slack threads allow people to carry on the conversation in a separate place, rather than cluttering up the channel with their responses. With Slack, you can share PDFs, images, videos, and gifs, and you can mention one individual or multiple people within channels to get their attention. You can also direct message people when you want to have 1-2-1 conversations, and quickly add more people to that conversation if you need more opinions. ..show more

Mattermost’s mission is to make the world safer and more productive by developing and delivering secure, open-source collaboration software that is trusted, flexible, and offers fast time-to-value. Maintain full ownership and control of company IP and customer data behind your own firewall or VPN. Safeguard against major security incidents, vendor lock-in, and resource-draining technical debt. ..show more

PinChat allows you to communicate with customers via a URL or QR code, across platforms and App, simple and fast. If you are currently running a retail store, an e-commerce business, an online platform, or you are simply an individual seller, PinChat is designed just for you. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Francisco, California

Palo Alto, California

Singapore

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Free
The quickest and easiest way to try Slack

$US0/mth

  • Access to 10,000 of your team’s most recent messages
  • 10 integrations with other apps like Google Drive, Office 365 and many more
  • 1:1 voice and video calls between teammates

Features:

PRODUCTIVITY BASICS

  • Message history - 10k of your team’s most recent messages
  • Relevant people, channels and files in search results
  • Integrations with other apps - 10
  • File storage - 5 GB total
  • Workspaces - 1

SECURITY

  • Data encryption at rest and in transit
  • Two-factor authentication

ADMINISTRATION

  • Manage channel posting permissions - Limited to # general channel only

CALLS

  • Voice and video calls - One-to-one only

SUPPORT

  • Access to customer support - Standard support
Pro
$2.67 /Month

Pro
More power for small teams who want better collaboration

$US2.67/mth*

  • All the benefits of Free and:
  • The full context of your organization’s message history at your fingertips
  • Timely info and actions in one place with unlimited integrations
  • Face-to-face communication with group voice and video calls of up to 15 teammates
  • Secure collaboration with outside organizations or guests from within Slack

Features:

PRODUCTIVITY BASICS

  • Message history - Unlimited
  • Relevant people, channels, and files in search results
  • Integrations with other apps - Unlimited
  • File storage - 10 GB per team member
  • Workspaces - 1
  • Customizable sections
  • Slack huddles
  • Audio and video clips

EXTERNAL COLLABORATION

  • Work with other organisations
  • Work with individuals

SECURITY

  • Data encryption at rest and in transit
  • Two-factor authentication
  • OAuth with google

COMPLIANCE

  • Custom retention policies for messages and files

ADMINISTRATION

  • Manage channel posting permissions - Limited to # general channel only
  • Custom user groups

CALLS

  • Voice and video calls - Uo to 15 participants
  • Screen sharing

SUPPORT

  • Access to customer support - 24/7 support
Business
$5 /Month

Business+
Scale your business, increase productivity and keep your teams connected

$US5/mth*
All the goodness of Pro, and:

  • Advanced identity management through SAML-based SSO and real-time Active Directory sync with OneLogin, Okta, and Ping Identity
  • Compliance requirements met with data exports for all messages
  • Around-the-clock teamwork and assistance with 99.99% guaranteed uptime and 24/7 support with a four-hour response time

Features:

PRODUCTIVITY BASICS

  • Message history - Unlimited
  • Relevant people, channels, and files in search results
  • Integrations with other apps - Unlimited
  • File storage - 20 GB per team member
  • Workspaces - 1
  • Customizable sections
  • Slack huddles
  • Audio and video clips

EXTERNAL COLLABORATION

  • Work with other organizations
  • Work with individuals

SECURITY

  • Data encryption at rest and in transit
  • Two-factor authentication
  • OAuth with google
  • SAML-based single sign-on(SSO)

COMPLIANCE

  • Custom retention policies for messages and files
  • Data exports for all messages
  • Data residency

ADMINISTRATION

  • Manage channel posting permissions - Unlimited number of channels
  • Custom user groups
  • Real-time Active Directory sync with OneLogin, Okta, and Ping Identity
  • User management with SCIM provisioning

CALLS

  • Voice and video calls - Uo to 15 participants
  • Screen sharing

SUPPORT

  • Access to customer support - 24/7 support with four-hour first response time
  • 99.99% guaranteed uptime SLA
Enterprise Grid
Custom

Enterprise Grid
Slack for the most demanding enterprises – all the flexibility to meet your regulatory requirements and all the power to match your growth

All the greatness of Business+, and:

  • Peace of mind with enterprise-grade security and compliance, such as HIPAA support and the Enterprise Key Management add-on
  • Large scale collaboration and alignment with support for up to 500,000 users
  • Streamlined administration with centralized controls and customizable policies
  • Tailored support with a designated account and customer success team

Features:

PRODUCTIVITY BASICS

  • Message history - Unlimited
  • Relevant people, channels, and files in search results
  • Integrations with other apps - Unlimited
  • File storage - 1 TB per team member
  • Workspaces - Unlimited
  • Customizable sections
  • Slack huddles
  • Audio and video clips

EXTERNAL COLLABORATION

  • Work with other organizations
  • Work with individuals

SECURITY

  • Data encryption at rest and in transit
  • Two-factor authentication
  • SAML-based single sign-on(SSO)
  • Slack enterprise key management - Add-on
  • Integration with enterprise mobility management (EMM)

COMPLIANCE

  • Custom retention policies for messages and files
  • Data exports for all messages
  • Support for HIPAA compliance
  • Data residency

ADMINISTRATION

  • Manage channel posting permissions - Unlimited number of channels
  • Custom user groups
  • Real-time Active Directory sync with OneLogin, Okta, and Ping Identity
  • User management with SCIM provisioning
  • Support for integrations with data loss prevention (DLP), e-discovery, and offline backup providers
  • Domain claiming
  • Custom terms of service

CALLS

  • Voice and video calls - Uo to 15 participants
  • Screen sharing

SUPPORT

  • Access to customer support -24/7 priority support with four-hour first response time
  • 99.99% guaranteed uptime SLA
  • Designated account and customer success team
View Price Page
Cloud Professional
$10 /User/Month

Features

  • Incident Collaboration
  • Unlimited search history
  • Unlimited integrations
  • Guest accounts
  • Channel moderation
  • Automated compliance exports
  • Custom data retention policies
  • DLP, EMM, and eDiscovery integration
  • Advanced mobile push notifications
Cloud Enterprise
Custom

Features

  • Includes features of the Professional plan, plus
  • Private single-tenant instance
  • Dedicated infrastructure
  • Enterprise networking/VPC peering (Coming soon)
  • TLS mutual auth (Coming soon)
  • Strict region and data residency (Coming soon)

Add-ons

  • Premium support
  • Custom services
Enterprise E0
Free

Features

  • Self-hosted one-to-one and group messaging, file sharing and search
  • Native apps for iOS, Android, Windows, Mac and Linux
  • Unlimited integrations
  • Tools for custom branding
  • Unlimited search history
  • Multi-language translation
  • New monthly improvements
  • Multi-factor Authentication
Enterprise E10
$3.25 /User/Month

$3.25 per user per month billed annually

Features

  • Includes features of the E0 plan, plus
  • Multi-factor Authentication Enforcement
  • Guest accounts
  • Active Directory / LDAP Single sign-on
  • Encrypted push notifications via HPNS
  • Next business day support
  • System default permission policy
  • Advanced access control policies
Enterprise E20
$8.5 /User/Month

$8.50 per user per month billed annually

Features

  • Includes features of the E10 plan, plus
  • High availability
  • Incident Collaboration
  • Active Directory / LDAP Group sync
  • Advanced compliance
  • Okta / OneLogin / ADFS SAML 2.0
  • Office365 suite integration
  • Advanced roles and permissions

Add-ons

  • Premium support with SLA
  • Custom services
View Price Page
Free
Free

Popular with individuals or small teams

Features

  • Unlimited chat links
  • 100 MAU (One user from one device is MAU)
  • Export chat data
  • Customized chat link
  • Customized PinBoard
  • Basic data analytics
  • Free Message Notification
Advanced
$32 /Month

Best fit for SMBs

Features

  • All functions of Free Plan
  • Unlimited chat links
  • 500 MAU
  • Customized survey
  • Customized chat widget
  • Chatbot editor
  • Advanced data analytics
Enterprise
Custom

According to your requirements and scenario

Features

  • Unlimited chat links
  • Billed by MAU usage
  • Integration with inner system
  • Full customization
  • Priority support
View Price Page

SCREENSHOTS

Slack Screenshots
View 7 screenshot(s)
Mattermost Screenshots
View 4 screenshot(s)
PinChat Screenshots
View 11 screenshot(s)

INTEGRATIONS

    NA
  • GitHub
  • Confluence
  • Zoom
    NA

ALTERNATIVES

Top alternatives to Slack

Notion
Notion
Asana
Asana
Google Chat
Google Chat
Trello
Trello
Jira
Jira

Top alternatives to Mattermost

Jira
Jira
People Element
People Element
Tasklog Teams
Tasklog Teams
Discord Stages
Discord Stages
Distance Matrix API
Distance Matrix API