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Summary |
Slab is a knowledge management solution that allows the user to better manage and organize the company’s documentation. Slab helps to organize the company’s content according to folders and tag, and using as many hierarchical topics as the user like that can then be easily structured and viewed by everyone. Slab comes with a real-time collaborative editor that ensures everyone is working from the latest version, and nobody overwrites anyone else’s content updates, even when they are editing a document at the same time. Slab provides Admin Insights, to check out which content is being viewed most often, which pieces of content people find most useful, and see what kind of questions people have about the content. ..show more |
Bloomfire is a comprehensive knowledge engagement platform that helps businesses collect and centralise knowledge and insights that exist across the entire organisation. It also makes this knowledge available to employees so they can do their work best, irrespective of the time and place. The gathered knowledge empowers team members to make decisions with confidence and facilitates the collective growth of the organisation. The software makes it easy to share, find and collaborate on the knowledge that exists across the organisation. There are various texts, charts, images, audio and video formats available to share the knowledge among colleagues and customers. Bloomfire helps companies to focus on customer insights. It enables stakeholders across teams and locations to use market research while making business decisions. The platform provides on-demand knowledge to support agents and empowers them to offer exceptional customer service. Features like on-demand knowledge, seamless communication and a personalised way to access information make Bloomfire an important tool to improve any organisation’s performance. ..show more |
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