Home/Remote Access Software/ShowMyPC vs LogMeIn RescueUpdated on: March 28, 2024

Compare ShowMyPC vs LogMeIn Rescue

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
GoTo Resolve
GoTo Resolve Remote Access Software (339 Ratings)
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
GoTo Resolve

GoTo Resolve

Remote Access Software (339 Ratings)
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Overview

Summary

ShowMyPC software has four products and helps in accessing home/office PCs from remote locations as well as provide remote support to conduct meetings. The software allows hassle-free access and monitoring of multiple unattended computers. It comes with Windows Remote Desktop Protocol support across firewalls. Users can find help in rebooting a remote system and unlock PCs using ShowMyPC software. It also facilitates easily tracking stolen or lost personal computers. Remote Support and Meetings product by ShowMyPC features remote control, high-speed screen sharing, file transfer facility, live chat, session recording etc. It uses a password & not an IP address to make a connection. ..show more

Web-based remote support without pre-Installed software for PC's, Mac's and smartphones. Securely connect to any PC, Mac or mobile device on any network from anywhere at anytime. Rescue scales to deliver flexible, reliable remote support no matter how big the business is or how fast it grows. It's about more than tackling tech issues. It's about saving time and money, and boosting efficiencies across the company, just like these Rescue customers. ..show more

GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. ..show more

Features

Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.

Feedback Collection Helps in collecting feedback from users to assess the support

File Transfer Allows sending and receiving files

Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online

Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

Screen Sharing Enables remote participants to see your desktop that allows better collaboration

Session Recording Enables one to record remote access, support sessions, and meetings

Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

California, United States / (888) 930 1116

Boston, Massachusetts

Boston, Massachusetts / 1 855 263 2838

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Premium
$140 /Year

$14 per Month billed Monthly

$140 per Month billed Yearly

Plan Features

  • Max Concurrent Meetings - 2
  • Room Chat Whiteboard
  • Browser Viewer, No Download
  • Branded Application - Limited
  • Easy Access URL for every PC
  • Unattended PC Support - 2 PCs
  • Integrate with your Website
  • Android, iPhone Support
  • Integrated Feedback/Tickets
  • Separate 2 digit support application
  • Switch Presenter/Screen
  • Auto Start, Fixed Password
  • Share Screen Shots
  • New Faster P2P Connections
  • Safe Mode Reboot
  • Proxy and HTTP Support
  • Desktop and Audio Recording
  • Shared Folder
  • Conference Call Number
  • Integrated Mac and Linux Support
  • File & Folder Transfer
  • Scheduled Meetings/Password - Unlimited
  • Max Participants per Meeting - Unlimited
  • Premium Faster Local Server
Professional
$190 /Year

$19 per Month billed Monthly

$190 per Month billed Yearly

Plan Features

  • Max Concurrent Meetings - 3
  • Room Chat Whiteboard
  • Browser Viewer, No Download
  • Branded Application
  • Easy Access URL for every PC
  • Unattended PC Support - 3 PCs
  • Integrate with your Website
  • Android, iPhone Support
  • Integrated Feedback/Tickets
  • Separate 2 digit support application
  • Switch Presenter/Screen
  • Auto Start, Fixed Password
  • Share Screen Shots
  • New Faster P2P Connections
  • Safe Mode Reboot
  • Proxy and HTTP Support
  • Desktop and Audio Recording
  • Shared Folder
  • Conference Call Number
  • Integrated Mac and Linux Support
  • File & Folder Transfer
  • Scheduled Meetings/Password - Unlimited
  • Max Participants per Meeting - Unlimited
  • Premium Faster Local Server
Business
$360 /Year

$36 per Month billed Monthly

$360 per Month billed Yearly

Plan Features

  • Max Concurrent Meetings - 6
  • Room Chat Whiteboard
  • Browser Viewer, No Download
  • Branded Application
  • Use Your Website Name
  • Help Desk System
  • Easy Access URL for every PC
  • Unattended PC Support - 6 PCs
  • Integrate with your Web site
  • Android, iPhone Support
  • Integrated Feedback/Tickets
  • Separate 2 digit support application
  • Switch Presenter/Screen
  • Auto Start, Fixed Password
  • Share Screen Shots
  • New Faster P2P Connections
  • Safe Mode Reboot
  • Proxy and HTTP Support
  • Desktop and Audio Recording
  • Shared Folder
  • Conference Call Number
  • Integrated Mac and Linux Support
  • File & Folder Transfer
  • Scheduled Meetings/Password - Unlimited
  • Max Participants per Meeting - Unlimited
  • Premium Faster Local Server
Enterprise
$600 /Year

$60 per Month billed Monthly

$600 per Month billed Yearly

Plan Features

  • Max Concurrent Meetings - 10
  • Room Chat Whiteboard
  • Browser Viewer, No Download
  • Branded Application
  • Use Your Website Name
  • Help Desk System
  • Easy Access URL for every PC
  • Unattended PC Support - 10 PCs
  • Integrate with your Web site
  • Android, iPhone Support
  • Integrated Feedback/Tickets
  • Separate 2 digit support application
  • Switch Presenter/Screen
  • Auto Start, Fixed Password
  • Share Screen Shots
  • New Faster P2P Connections
  • Safe Mode Reboot
  • Proxy and HTTP Support
  • Desktop and Audio Recording
  • Shared Folder
  • Conference Call Number
  • Integrated Mac and Linux Support
  • File & Folder Transfer
  • Scheduled Meetings/Password - Unlimited
  • Max Participants per Meeting - Unlimited
  • Premium Faster Local Server
View Price Page
Rescue Remote Support
$108.25 /Month

Features

  • Real-time monitoring & reporting
  • Screen sharing
  • Remote control
  • Diagnostics
  • File transfer
  • Unattended machine access
  • Customization & branding
  • Integrations, APIs & mobile SDK
  • Scripting
  • Agent collaboration
  • Desktop calling card
  • Custom & predefined support channels
  • Agent & Administrator management
  • Top smartphone and tablet support
  • SMS connection method
  • Mobile device configuration
  • Push various profiles and settings
  • SDK for in-app support
View Price Page
Service Desk
$49 /Month

$39 per technician per month billed annually

$49 per technician per month billed monthly

Features

  • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges
  • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team
  • Free upgrades
  • Access to training videos, help guides and best practices
GoToAssist
$69 /User/Month

$55 per agent per month billed annually or $660.00 annually

$69 per agent per month billed monthly

Features

  • 1 Agent
  • Agent Console
  • File Transfer
  • Remote Diagnostics
  • Multi-Monitor Navigation
  • Multi-Session Support
  • Slack Integration

Add-On

  • Include Mobile Add-On: Only $20.00/Agent Monthly
  • Mobile Chat / Remote View / Remote Control* / Device Info / Camera Share
View Price Page

SCREENSHOTS

ShowMyPC Screenshots
LogMeIn Rescue Screenshots
View 1 screenshot(s)
GoTo Resolve Screenshots

INTEGRATIONS

    NA
  • Agiloft
  • Freshdesk
  • Microsoft Dynamics 365 for Sales
  • Salesforce
  • Zendesk Support
  • HappyFox
  • Slack

ALTERNATIVES

Top alternatives to ShowMyPC

TeamViewer
TeamViewer
VNC Connect
VNC Connect
BeyondTrust Remote Support
BeyondTrust Remote Support
ISL Online
ISL Online
Zoho Assist
Zoho Assist

Top alternatives to LogMeIn Rescue

LogMeIn Pro
LogMeIn Pro
GoTo Resolve
GoTo Resolve
TeamViewer
TeamViewer
Condo Control Central
Condo Control Central
VNC Connect
VNC Connect